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Poshmark

1.3

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Poshmark Reviews Summary

Poshmark has a rating of 1.3 stars from 2,866 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Poshmark most frequently mention customer service, credit card and phone number. Poshmark ranks 49th among Consignment sites.

service
786
value
709
shipping
680
returns
659
quality
640

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
Follow Celine R.
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Several orders I submitted never arrived (although I ended up canceling and didn't get charged). Also, my request for a return for a non-fitting item was denied. Don't think of them as "Amazon". I would not recommend it.

Date of experience: July 16, 2023
Canada
1 review
1 helpful vote
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I bought a purse and running shoes that reeked of cigarette smoke. So bad that I had to leave them outside. The few hours in the house and the smell was everywhere. I was unable to return the purse. I had put the shoes in the washing machine so I kept them. The purse is going to charity. It is a Coach purse.

Date of experience: July 15, 2023
California
2 reviews
1 helpful vote
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Poshmark is terrible for sellers. Not only do they take off 20% plus freight plus taxes but if somebody claims they didn't get an item they don't release your funds. I sent expensive jewelry to the authentication department who sent it to the buyer and the buyer saying they didn't get it and they won't release my funds, they are the ones who sent the package to the buyer don't sell from this site.

Date of experience: July 13, 2023
California
1 review
1 helpful vote
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The item I ordered was a Small. I received an XL. When I let Poshmark know about the problem, they told me I had to return the item within 2 business days. The problem is: I would have to print out a label (I don't have a printer) and then take it to the post office. All this for a $20 blouse. The burden is 100% on me. I'm required to go to all this work, and all I did was order something from them.

Forget them! This is the last item I'm buying from Poshmark. It's now my problem because they can't get their order right.

Date of experience: July 12, 2023
Texas
1 review
0 helpful votes
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I purchased a new $158 Tommy Bahama shirt that was listed as LARGE. When it arrived it was a MEDIUM. Poshmark was of NO HELP and released my money to this seller anyway. After litterally 25 emails Poshmark replied "we gave you a full day to send pictures and you didn't". ONE DAY? So this fraudulent seller got away scott free and Poshmark enables her.

Date of experience: July 12, 2023
New Jersey
1 review
0 helpful votes
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Scammers
July 12, 2023

So I sold 5 items total. 3 no issues other 2 claimed that items are not authentic. Poshmark did not authenticate the items they canceled the order and I did not get my valuable jewelry back. Do not get scammed like I did! They should be ashamed of them self.

Date of experience: July 11, 2023
Colorado
1 review
3 helpful votes
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SCAM!
July 10, 2023

These people should be in prison. They have been reported to the BBB, the Federal Trade Commission, the sheriff, our banks and other enforcement agencies, for ripping off customers, especially seniors with disabilities. We placed an order, took a photo of it, they sent the wrong size, refused to take it back, or give us a refund, saying we could sell it again on their platform. That's like going back to Dachau for three days and nights. Without question, Poshmark's demise is imminent.

Date of experience: July 10, 2023
Indiana
1 review
2 helpful votes
Follow Brenda G.
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I sold a Rolex/ tiffany watch recently. Only to have sale canceled after Poshmark reviewed it for over a week. Said it was fake and returned it with stem broken, winding wheel missing with 2 screws left in movement. (Im told this by a trustworthy watch expert). Poshmark admits Nothing while offering me a 75 poshmark credit lol Terrible customer service. And their experts are not to smart to send a watch back in parts. Please stick with clothes items dont sent items that are Expensive not Experienced enough for that. Please Beware

Date of experience: July 10, 2023
District of Columbia
7 reviews
8 helpful votes
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Sellers beware
July 9, 2023

Poshmark claims it does not allow returns, but that is not the case, as I just learned. I was selling a vintage item, and was very explicit about its age-related imperfections in my listing. It was immediately bought by a woman who somehow expected a 40-year-old item to look new, and who filed a claim against me. The real $#*! of it is that she "opened the case" at 1 a.m., and I had six hours to respond. So by the time I saw the messages in the morning, Poshmark had already found in her favor, allowing me no input. I've sent several messages to Poshmark, and get chirpy responses that in no way address the issues I'm raising. Better to stick with ebay.

Date of experience: July 9, 2023
Florida
1 review
6 helpful votes
Follow Felice S.
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A Gucci bag. They said there was minor wear and posted pics of what looked like a newish bag. The bag showed up ratty and smelly. Truly really bad. Put in for review and was denied. In fact, I wrote to the seller who laughed at me and said "good luck with that". I am fuming. I also took it to a luxury bag restorative expert and he told me it would cost 659 to make it usable. I actually have an app where I found emails for vp 's and have written to them.let's see what happens

Date of experience: July 9, 2023
Texas
1 review
2 helpful votes
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SCAM ARTISTS
July 7, 2023

I used to believe in this company. They are scammers frfr. The girl sold me two pairs of size 9 heels. When they got here one was a 9 and the other said 7 on the bottom. When I complained I was told in UK its a woman's size 9 yet I couldn't even come close to putting it on my foot. Clearly it was a size 7. Poshmark basically said sorry about your luck gave me a 5.00 credit and told me to give to a friend or resell on Poshmark. I'm livid. This company helped a scammer scam me

Date of experience: July 7, 2023
Canada
1 review
0 helpful votes
Follow parveena s.
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This site robbed me. Please do not use POSHMARK at all. This site is not honest. I wrote to them and they not help me to get my money back. They don't have a contact number to speak to someone. You need to write to them and then a generic email is sent that they cannot help us. The person was selling Lullemon and he gave his personal # to call. He must have robbed so many clients on that day. He robbed $500.00 from me and Poshmark never did anything. Please do not use this site at all.

Date of experience: July 6, 2023
New York
1 review
1 helpful vote
Follow Seth T.
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Taking 20% of your item is way to much. That means they keep $20 out of every $100 you sell. Way better site to work with that don't gouge you.

Date of experience: July 5, 2023
Canada
1 review
0 helpful votes
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My order took almost 3 weeks to ship. This was way too late for me to use it for what I wanted and the website had said it would ship within 3-5 days. There was a complete lack of accountability and support. Would never use again.

Date of experience: July 1, 2023
Colorado
1 review
5 helpful votes
Follow E. I.
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People stay away from those fraudulent website that selling knock off products. I hope they go out of business forever starting this month. What a horrible place you shop here you are shopping with the devil.

Date of experience: June 30, 2023
Utah
1 review
10 helpful votes
Follow Mindy C.
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If you are a seller looking to offload poor quality bags, you're in good hands. Poshmark will protect you. But if you are a buyer BEWARE! They will not look over any claim you have with care. Of course, they make money on selling bags and that is all they care about! Just know that there are much better sites to purchase vintage or slightly used bags. Do your homework, and don't but on Poshmark unless you dont care about quality! Good luck out there.

Date of experience: June 30, 2023
Florida
1 review
0 helpful votes
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Sellers BEWARE!
June 30, 2023

This happened to me and Poshmark will do it to YOU! I sold and shipped an item as a regular seller. Bc USPS never picked up tracking on the package Poshmark CANCELED AND REVERSED the transaction even though I provided proof of delivery! So the buyer received my bag and Poshmark canceled the payment. Absolutely no recourse available unless I sue. Do NOT be fooled
Into buying or selling on this ridiculous platform with zero control of your transaction!

Date of experience: June 30, 2023
Ohio
1 review
1 helpful vote
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Customer support sucks
June 30, 2023

I sent several message to resolve a phone verification problem and they responded with,you are glad you reached our team is resolving the issue as fast as they can.But still emailing me to ship item and knowing I can't then the final result was me losing a $250 sale because of there 24hr response bs that is false now the order has been canceled thanks another

Date of experience: June 29, 2023
Georgia
1 review
0 helpful votes
Follow M A.
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Sellers beware!
June 29, 2023

Poshmark breaks its own policies regarding releasing funds to sellers! Their policy states that seller funds are released and deposited 2-3 days after requested. This is not true! I started on Poshmark and have made 3 sales, thus far, my first taking from time of delivery, making sure I requested the funds, from that time to the time funds are deposited into my bank is a total of 8 days! Now my 2nd sale took over 14 days to be deposited! Unacceptable! Sold my 3rd item and I should be able to request funds on 6/29. But so far no answer. Customer service is AWFUL! This was a test for POSHMARK and they FAILED terribly! Use another site to sell items if you want to receive your money for expensive items sold!

Date of experience: June 28, 2023
Oregon
1 review
1 helpful vote
Follow Billie S.
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Seller sold me "new without box" boots that were actually in horrible condition... and Poshmark refused to let me return them... (they were $80, they're not worth $5!)
Worst part is, the seller is still selling her garbage... all as new without tags/box! Pretty sure none of her items are even close to new!
Ebay is far more reputable! I will never buy or selll on this trash site again!

Date of experience: June 28, 2023