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Poshmark

1.3

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Poshmark Reviews Summary

Poshmark has a rating of 1.3 stars from 2,866 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Poshmark most frequently mention customer service, credit card and phone number. Poshmark ranks 49th among Consignment sites.

service
786
value
709
shipping
680
returns
659
quality
640

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Illinois
1 review
24 helpful votes
Follow chasity s.
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Seller beware part 2!
August 22, 2015

Well I wrote a review about a pair of curtains I sold on poshmark and the buyer claimed they were defective. Well here is the update she sent me my own photos I took at first and after asking her where her photos were she sent me a few photos of my now damaged curtains that wasn't damaged before. She first told me she loved the curtains and was only asking poshmark a question not true she made a case complaint of item not as described in description of item in my closet. The seam of the curtain is now damaged so now I'm out money and my curtains. Poshmark sided with her without even asking for my proof that they weren't damaged. I tried to call the corporate number but surprise that number is a fake. The woman then called me crazy because I'm defending my reputation as a seller on poshmark as well as being called a liar. So she blocked me. I believe she tried to put the curtains on the rod and ripped the seam. So now I'm blocked but she can continue to bother me so I screen shot the conversation sent it to poshmark yet no response from them. At first when I joined I was excited I had a 5 star rating now with the rude buyers and poshmark making it easy for buyers to make a false claim against you in order to get their money back if they just on a whim change their mind about wanting the product. I don't even enjoy buying or selling any longer. The hassle isn't worth the small $5 profit your only making after poshmark takes their cut of the sale. They claim great protection for both buyers and sellers well from where I'm sitting the buyer has the upper hand. So beware who you sell to before your living my nightmare.

Date of experience: August 22, 2015
Ohio
1 review
22 helpful votes
Follow alexa k.
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When I first joined I loved the app! I thought it was great how you could comment and ask questions before you purchased and I sold a lot of my things on here as well. Boy was I wrong! So many problems with purchases. I have never bought something on the app I ended up keeping. The girls on here do not accurately describe their listings because they just want to make a sale. I recently purchased a Kate Spade wallet which I was super excited about and these things aren't cheap if you've ever seen them around! THE GIRL SENT AN EMPTY ENVELOPE. Or did not package the item correctly at all and the wallet was lost. Either way she labeled the envelope so it shows it was delivered. But empty. Not sure exactly what happened but I don't suggest the site to anyone. Too many young girls on here who don't know what they're doing. What a waste of money.

Date of experience: August 19, 2015
Arizona
3 reviews
11 helpful votes
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I recently purchased an item on Posh via the buy it now option, but because the seller was negotiating via the comments box with another member my purchase was canceled. Posh allows sellers to just cancel for ANY reason. I thought that if you negotiate via the comments box that you run the risk of losing the item to someone else via the buy it now option, not the other way around?

Date of experience: August 17, 2015
Virginia
1 review
20 helpful votes
Follow Ashley C.
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Yes I just sold a pair of jeans in almost perfect condition they were just as posted now the girl got them very quickly I might add and said they were not and poshmark can see my listing and my description so what do i do if the girl did not fit in them messed them up then reported a problem what kind of seller protection does Poshmark really have?

Date of experience: August 15, 2015
California
1 review
1 helpful vote
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Love this app
August 14, 2015

This is a great way to sell your pieces you are not longer wearing. You are not going to get rich but can make a few extra bucks. You will get more than your would at a consignment store and definitely more than a garage sale! Yes unfortunately there are always those bad apples in the barrel!

Date of experience: August 14, 2015
California
1 review
13 helpful votes
Follow Jordin B.
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First and foremost, Poshmark never promised to be like eBay. Allow me to quote Poshmark directly, as no one can say it better than them;
"Poshmark is the leading fashion destination where women come together to buy and sell clothing and accessories from each other's closets."
That being said, sellers who are on here trying to open boutiques, complaining about "low ballers" and "morons" who try to trade; That's basically the point of the app. It's not to start your boutique and make a bunch of money off of. It's for women and young ladies to sell their items at up to 70% or TRADE (which for a girl like me who is stern about not repeating outfits, this is AWESOME) or PURCHASE ITEMS FOR UP TO 70% OFF. If you're on here trying to sell your $#*! at full or above value (yes, people try to do that), nobody is going to buy it unless it's nowhere else on the internet and they really want it. Poshmark encourages buyers to barter and make offers and bundle items for discounts, the point is for the seller to barter back. Not get pissed at "low ballers." Don't look at it as a shop where prices are firm, look at it as an online flea market where prices are negotiable.

Poshmark has changed the game for people like me, with a caviare taste for fashion on a BK budget. It's also cool because people who get things like Love and Lemons at wholesale pricing will allow you to pre-purchase at lower cost than retail (don't expect wholesale pricing, they need to make money too). Before Posh, I would have never bought Urban Outfitters or LF or American Apparel or anything at those higher price points. The beauty of posh is that people sell Urban and LF and AA at Forever 21 prices, so it's much easier to afford these types of products!

As ever, ask questions before you purchase. Read the seller reviews. Do a little research if you're uncertain. And make sure your product is authentic.

The reviews about Posh not having good buyer/seller protection is absolute BS as well because as long as you follow the guidelines, any problem can be solved. Whether you receive the wrong item, don't receive it at all, don't get accepted. Anything. As long as you use what they provide you, you'll be fine. It's when you try to cut corners that you can screw yourself over.

The one negative I do agree with is how much of a cut they take for your sales. But, if you don't want to take the loss, offer Paypal or Mercari or Venmo options. Just know that you are going against their guidelines when you do that, and you lose the excellent protection they offer for both buyers and sellers.

I check poshmark every single day and purchase every other.

Date of experience: August 14, 2015
Washington
1 review
2 helpful votes
Follow Pamela L.
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I have shopped Poshmark since spring and I love it. I have had no problems with the sellers I've bought from. I can only say ask questions. I am still on the fence about selling. I have sold on ebay and have my share of lowball offers and non payers. Give it a try!

Date of experience: August 13, 2015
Oregon
1 review
4 helpful votes
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Hit or Miss
August 12, 2015

Meh... I've lost my excitement for this website. Super excited since it was a cheap alternative to eBay, super cute stuff,& I have found sellers that actually ship & respond! But alot of them, NEVER RESPOND OR NEVER SHIP! Not fair to have their listings up & basically won't send it, huge hit or miss on here... I'm only using it as a last resort now.

Date of experience: August 12, 2015
California
1 review
17 helpful votes
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Thought I'd check out this site as an alternative to eBay, but it's seriously the worst--bought a high end item and the seller sent something completely damaged and used, and sent me threatening and abusive messages when I initiated a return.

There's no transparency on the site since you can't look at seller reviews, Poshmark staff doesn't do anything about abusive sellers since this one is still on there. After Poshmark had to force them to accept the return, they turned around and are trying to sell it again, so someone else is just going to end up getting the defective item. Would agree with all the other reviews about staying away from this site.

Date of experience: August 9, 2015
New Jersey
1 review
18 helpful votes
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Too many lowballers, system of saving in your likes folder to get the seller's hopes up, lowballers, morons who want to trade when you clearly just want to sell, low sales volume unless you're willing to sell dirt cheap since nobody thinks anything is worth anything on this site. Better to list on eBay where people can compete and have a sense of "this might not be around a month from now so I should try to bid". It's really discouraging. I am considering quitting. It's too much work to do all those shares all that social networking to make diddly squat and have the value of your belongings insulted by the ever present lowballer.

Date of experience: August 8, 2015
Virginia
1 review
4 helpful votes
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FANTASTIC APP
August 6, 2015

I have made several purchases through Poshmark already with no complications. It has super cute clothes from hundreds of stores for an amazing price. You can even download the app and sign up with the code PNFGG to get $5 credit to use on anything, including shipping!

Date of experience: August 5, 2015
Colorado
1 review
28 helpful votes
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I'M BEING STALKED
August 1, 2015

A crazy posher soiled the item I sent her and tried to blame it on me. She's posting my home address all over the app and Poshmark is doing absolutely nothing to stop this or even prevent nuts from using the app.

Date of experience: July 31, 2015
Minnesota
8 reviews
52 helpful votes
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Greedy Company
July 29, 2015

I'm both a buyer and seller on Poshmark. My issue on selling is that you barely get the money that people pay. If you sell something under $15 poshmark takes a fee of $2.95, plus the buyer has to pay $5.00 for shipping. I sold an item for $5.00 and only got $2.05 out of it, but the buyer had to pay $10. Purchases over $15 have 20% taken out of the profit. I sold a bundle with six items including new jeans, an Under armour sweater, and shorts for $60. The buyer paid $65, I got $48, and Poshmark got $17. Imagine how much they make a day! I also buy things from there and often receive items with stains and/or rips, but it's really hard to get your money back. I spent almost $500 on there and only about $200 of the stuff actually fit me and was in decent condition. Sellers often sell things they aren't supposed to (used swimwear, books, dvds, etc.). They also overcharge for items. You rarely get sales because most of the people on there want to sell.

Date of experience: July 28, 2015
Nebraska
1 review
19 helpful votes
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My excitement at purchasing nice clothes at reasonable prices turned to disappointment and frustration upon receiving my first item. I'm a medium but the shirts I purchased were more like a child's medium. When I immediately tried to cancel the remaining purchases (all the same brand) I discovered with disgust that Poshmark's customer service is all by email. Furthermore, by the time I received an email response, it was to late to stop the purchases, nor would Poshmark accept any returns without photo proof that the shirts didn't fit; as if I'm going to send personal photos of me, half dressed, to a company that has no face! Such a policy exposes the customer/buyer to potential Cyberspace nightmares! Poshmark boasts that it has made millions in just a couple of years... not hard to do with its very clever (sleezy) return policy combined with charging the buyer $5.00 per item. Yep, Poshmark's owners/CEO's etc, can really pride themselves for making millions by ripping the buyer off while hiding behind emails. Thanks to Poshmark, I'm now stuck with a bunch of shirts that I have to try and sell. I'll stick with ebay, and will never deal with Poshmark again.

Deb

Date of experience: July 26, 2015
Tennessee
1 review
10 helpful votes
Follow Rosie W.
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Unfortunately, I feel like most of the users don't play by the rules.
Recently there was a sweater I almost bought twice but thought it was overpriced. I made an offer to the seller of a few dollars less than the original price because she said it was negotiable.
If she didn't take my offer, I would have given up and bought the sweater at her price. However, rather than actually declining my offer, she let it sit for 16 hours without responding and someone else ended up buying it in that time. To say I'm furious is an understatement. Have the decency to respond to people interested in your items if you're going to run a closet, don't just wait for someone to pay full price, especially if you mark it as negotiable.

Other than that, I'm confused as to whether people ACTUALLY buy anything on Poshmark. I have several unused, designer items sitting in my closet for $20 or less and they have garnered a few likes and shares but not one person has even hinted at buying anything.

If these women actually played by the rules and used Poshmark as a place to buy discounted clothing and run a little "store" rather than as an app to window shop in, maybe I would be giving a good review right now.

I'm also sick of the bigger poshers having like three items for sale while the rest of their closet is filled with pictures of themselves showing off clothes that they're not interested in selling. I found one woman that had great dresses, unfortunately about 75% of her closet was just pictures of her wearing these "rare" Modcloth dresses that she'd been searching for. I'm sorry, I didn't realize we were playing Pokemon with designer clothing, I thought this was a website akin to Etsy where women can sell their old clothes. I wonder where I got that idea... oh right, Poshmark's mission statement.

My ultimate review of Poshmark: It's an app where housewives retreat to compliment other women on their designer clothes rather than actually selling anything of any value. And if, by the pure grace of God, they do having something for sale, it's a worn designer dress that they bought for $200 five years ago and are now trying to pawn off for $90 even though it's used. And absolutely no one knows how to run a damn store.

Date of experience: July 24, 2015
Maryland
1 review
1 helpful vote
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Love!
July 23, 2015

Love this app! I love how I can find rare and discontinued items, and sometimes at a really great price! If you download the app and sign up with the PKBOX you'll get $5 credit to spend right away!

Date of experience: July 23, 2015
California
1 review
17 helpful votes
Follow AY J.
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I totally understand wanting to sell items and get some money out of them, I am all about that. What I don't agree with is charging almost brand bed pricing for items that have been previously worn. Hello people, when you wear an item (I'm referring to clothes and shoes) even one time after you've purchased it, the value of that item depreciates ALOT. The prices I have seen asked for items worn anywhere from 1-5 times on here is insane. Sure, mint/perfect condition... Doesn't matter. You're not going to get what you paid for it so stop charging near brand new prices for clothes. Also, don't get me started on the FAKE purses and "designed" handbags that are on this app. I am deactivating account as we speak. People, beware... You will get ripped off from this scam of a business.

Date of experience: July 21, 2015
Louisiana
1 review
18 helpful votes
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I was lured into PoshMark because of an article I had recently read about a girl using it to pay her way through college. I thought that was a great idea, plus I could sell clothes that no longer fit (but still loved!). PoshMark touts that you will sell your first item in 30 minutes. I’ve been on a week and haven’t sold one thing yet. Here is what happens on PoshMark: You sign up and display your wares. Then all of these other “poshers” start following you -- and you, of course, follow them back. This goes on and on and on and on...! Then, some of the poshers you follow back, unfollow you so that they have more play than you! It’s a ridiculous waste of time! I’m beginning to think that article a bait and switch tactic on PoshMark’s part. 30 minutes? Give me a break PM!

Date of experience: July 16, 2015
New Jersey
1 review
22 helpful votes
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Personally I wouldnt sell anything you can't afford to lose on here. A lot of bogus claims and horrible seller protection. Buyer can claim item not as described because of fit or a change of mind. Poshmark will side with buyer. I'm closing my account soon. Seller beware!

Date of experience: July 12, 2015
Arizona
1 review
9 helpful votes
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Poshmark is seriously amazing. Ive read some of the poor reviews and the people writing them clearly have not done enough research or spent enough time on poshmark. Someone had said that poshmark takes more and more of your money the higher priced something is, which is technically true, but not in the context they put it in. Poshmark takes 20% of the earnings and they specify that when you join. There's not much reason to be upset by that considering the shipping is paid for and the business deserves to make money. I've also seen reviews saying that it is a scam. POSHMARK IS NOT A SCAM. Poshmark is actually very reliable; however, not everyone on it is. There are so many ways to avoid the unreliable sellers out there though. Poshmark requires that every time you receive an item, you rate the seller, which anyone can see a seller's ratings and reviews. It also gives other details about sellers like where the item will be shipping from, how long the posher has been active, average ship time of the seller, ect. I've been on poshmark for about a year and I've had very few problems selling/trading. Any time I do have a MINOR problem, I can email them and they will email me back right away. They also have posh protect that protects agains unauthentic items, wrong items, wrong sized items, items that didn't arrive, ect., which makes it really difficult to ever be scammed. Bottom line is, poshmark is great. Poshmark gives all the necessary tools for you to use it effectively but it's up to you to use them.

Date of experience: July 9, 2015