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Poshmark has a rating of 1.3 stars from 2,866 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Poshmark most frequently mention customer service, credit card and phone number. Poshmark ranks 49th among Consignment sites.
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This company is disgusting... Not only do they not protect the "seller" from faulty claims by the buyer, but they side only with the buyers.
I had a elaborate & lavish closet & a buyer not only low-balled me and I finally conceded but she then turned around and said the "used" backpack wasn't as listed. She had champagne taste on a beer budget & was revolting.
Posh side with her because they're ridiculous.
Seller beware.
I'm not ashamed to admit it but I am a relatively experienced seller on ebay - not for profit, but as a garage sale type of deal. I don't have any volume seller discounts or any of that, but roughly depending on the price range - I always estimate about 15% fees for ebay including seller fees and paypal fees. I have done comparisons by listing items on both Poshmark and ebay and by far, ebay sells faster and yields more profit. Then again, a lot of Poshmark is social based - it encourages you to share other people's items on social media so that they share yours, etc. Poshmark's fee is 20% no matter what, and their shipping is 4.99 (I recall there being a weight limit). It actually whittles down what you make and in many cases, if you are selling light items that fit in first class mail - shipping can be a paltry $2.00 or so if you use ebay's labels. That being said, ebay requires a bit more "effort" - better photos, more listing options and though they have an app now, listings may take more time to set up. I think Poshmark is for people who don't want to spend that much effort to get rid of their stuff, don't really mind how much they get back and want the process to be relatively simple. Having not actually sold any items (mostly due to the very low ball offers I received on top of the fees), I cannot comment on any other aspects.
I got a pair of boots that did not fit. I tried to contact Posh several times but they will not respond. Do not buy from them!
I bought a pair of vintage Kate Spade glasses that came with a KS green case... I paid full price 40$, it was accepted. I check back after about a week and it did indeed say that is was sold... It is still shown on her site as sold... I got a note from you a week ago that it is showing that she has not sent it yet. She was out of the country until end of Sept. Please update me,,, I am waiting on them so I can get new glasses made in my prescription... thank you very much, Katie
Poshmark does not care about the honest serious person that wants to buy and/or sell. They only protect their own $#*!. Many of the women on here cannot afford the designer $#*! they want so they trade. Too much bull$#*! and too little time!
If you emailed them reporting about being scams that is on there they will literally ignore you. I think the stupid computer is doing all the same respondes that has nothing to do with the reasons you're reporting
A seller shipped something to me after I cancelled the order. Poshmark emailed me a return shipping label, I work a full time job with many other responsibilities and was not able to ship back within the 48 hour time frame they gave me. I packaged the items back to return them and emailed poshmark for a new label. Many days later, they e-mailed me back with a shipping label that would last 24 hours and told me if i did not ship it out within that time frame my privileges would be suspended. I am cancelling my account with them after I ship back the item. I wasn't even able to check the e-mail within their 24 hour time frame.
Anyone on here giving high level of stars is probably one of the Poshmark staff trying to keep the website in business.
Jordin B who left a review on here has absolutely NO idea what she is talking about. Sellers who are honest, hardworking and ethical are NOT rewarded for this behavior.
Jordin B apparently likes to play the game of the seller marking up the price and then getting them down so they feel like they are getting a good deal? Jordin is being scammed if that is what she is doing. Marking up the price higher than you want so someone can feel like they have "bartered" you down is such a joke and a waste of time.
I list my products at far below what they are worth and I still get people trying to get me to go lower? Buyers don't even think about the fact that sellers deserve to get a fair price and not be ripped off by someone who is driven by greed.
Sellers are abused by buyers and Poshmark allows it. Just read all the reviews on here and on "pissed off" website to see how many sellers have been scammed by buyers who lowball them until they get them down on the price and then damage their items so they can either keep them or get a refund.
This just happened to me again and this time it was by a buyer named: lilli1982 who harassed me with lowball offers saying she "really wanted the boots." She then wanted me to lower the listing price so she could get reduced shipping and is now claiming the boots are so damaged they are not wearable? I am a 5 star rated seller, why would I just now decide to send out a pair of unwearable boots? Are you serious? There were 4 photos and I answered every question that was asked and Poshmark already approved the return without even hearing from me or seeing the boots.
Sold a few things on posh Mark without a hitch. Very recently, a member wanted to trade a Tory Burch bag for a Louis Vuitton, I usually don't do trades and I wasn't that interested. But she persisted so I said OK. I sent her my Tory Burch bag and now I have no LV bag or anything else from her she won't communicate with me or anything. Have sent three emails to posh Mark and so far absolutely nothing!
Take very long time to sell, a lot of low baller, I mean LOTS! 20% cut is ridiculous.
Trying to speak to someone or get phone to poshmark. They sent me a very used piece of clothing when I purchased NEW. I'm sure this can be corrected but what is phone number
I've been using Poshmark for a few months now, and so far I'm moderately impressed. I have had pretty good business and have found some really great deals! However, I have had two customers that have given me a great deal of trouble. First, one buyer commented on an item I had listed and asked for so much information. I did my best to answer everything as they were blowing up my comments section! Most of the stuff they wanted to know was in my item description. They must have not seen it... (it's directly below the pictures of the items!) Anyway, after I answered all her questions, she bought the item. I happily printed out the shipping label and was going to ship it the next day. Literally, a day later, she cancelled the purchase saying it was "an accidental purchase". By this time, she would have had to enter her card info and shipping info, everything! I think there should be a time limit before a buyer can cancel a purchase. It was very frustrating. What if I had sent out the item already? I would loose money and she keep the item. My second customer did the same thing, except she actually received my items and filed a complaint that it wasn't as described, and wanted a full refund! Luckily I didn't have to pay for return shipping, but seriously, all the information was correct on the item. I don't know if they misunderstood the details, but regardless, it was correct information! Bottom line: careful who you sell to! Those that offer significantly less than your listing price are not to be trusted! They are looking to pull a scam.
I wasn't a fan at first... It takes a little while to get the hang of it. But once you get familiar, your addicted. Iv never seen such great deals! I will have the wardrobe beyond my wildest dreams soon! No joke!
I've been on Poshmark for almost a month and I love buying and selling. Just be cautious on who you sell to and do some research on their page before you buy or sell. I've only had one problem with a buyer. I sold a Columbia jacket but didn't say it was fleece and when they received it they gave me one star and said the item was not as described. I also accidentally switched labels for shipment and Poshmark handled it completely! I didn't have to worry about it :)
Why so long to sell an item... more like a social club
*$10 Poshmark credit when you sign-up with code BRJIR* (for a limited time)
Been on Poshmark for nearly a year and I love it! It's so easy to buy and sell right from your phone. I've found some great deals and most of my interactions have been positive. Try it - you'll love Poshmark as well :)
I recently had an issue (10. 21. 15). I have been selling items from my storage unit. I sold a new without tags blazer from Jcrew to a buyer with whom I had had regular communication regarding the item.
She received the item and reported it as "not as described". Poshmark informed me that the buyer had sent pictures of as evidence of whatever was "not as described". Then when the case was closed, Poshmark informed me that the item "had an odor". How was that determined from a picture?!
All of the items I am currently selling are from my SEALED wardrobe box in an air-conditioned facility. In the past two weeks, I have sold items from said storage without any problem, I even received 2 -5 star ratings.
There is absolutely no seller protection and these ridiculous buyers get away with purchasing an item, wearing it for one day [ NOTE THE THREE DAY WAIT BEFORE THE SELLER GETS THEIR MONEY] and then returning it for a full refund! Its absolutely ridiculous.
On another occasion, there have been two, the buyer returned an item because she said it was "not as described" and then provided pictures of a torn dress! I didn't mail out a torn dress but I sure received a torn dress back which I then had to pay to get fixed and then resell on EBAY.
Poshmark protects its buyers, but its the sellers that are giving them money and we should be protected from scammers and liers!
NOTE: I have been selling items on Ebay hassle free since 2005. I have received one negative feedback in 10 years and that was because I shipped an item late.
Bought 3 items 2 weeks ago from 3 different sellers, got a confirmation email saying they would ship in 2-5 days and I would get s shipment email. It's been 14 days and none of the sellers have sent any of my stuff, I don't want to cancel because I really want the items. Sellers on the site aren't reliable, even though you buy the items it's not guaranteed you will get it
I try several time to get this taking care and their customer service sucks. Not even a e-mail reply. One of the sellers must got my credit card number and made a sale to some shorts for $ 50.00 plus tax that I never authorize. My advice be careful.
This company is ran by individuals who could careless if you receive your funds from a sale and are even more careless about responding to any concerns you may have about any purchases you've made. There is little to no protection to buyers and sellers and absolutely no care for customer service. Stay away from doing any business with Poshmark if you value your hard earned money.
Answer: You've got to be smart about shopping online these days. There are scammers wherever you go. That said, if you follow the guidelines and steer clear from trading, which most sites don't condone, then you'll be fine. I've purchased over 100+ items on poshmark and have sold over 90+ with complete success, with the exception of the one time I decided to trade... I've purchased low prices items before and received junk a couple times, but Poshmark ALWAYS refunded me! Maybe I'm super savvy, so here's what I always do: 1. Always checkout the seller's reviews. 2. Always ask if there are any flaws with used items. 3. Always ask if sizing is TTS: "true to size" 4. And most importantly, always ask if it's authentic (unless otherwise specified in the description) These 4 questions have always led me to receiving exactly what I wanted and at half the retail price! Plus, it's so much fun! I've made a considerable amount of income from it, while also adding a nice set of items to my own closet! Good luck out there!
Answer: I have received every item I have ever bought on poshmark. It arrived on time and was in the exact condtion as was promised and how it appeared in the pics.
Answer: Well yes she received the boots and probably didnt like them or they didnt fit etc. she is trying to get her money back by trying to re sell them for 70.00 however she would only get 56.00
Answer: It took a long time, but today Poshmark said they refunded the entire purchase amount plus shipping because the booties I ordered were misrepresented. It took About a month and a half. Two times they offered me small credits toward another Poshmark purchase. I filed a very well documented (12 pages of emails, screen shots of the ad and screen shots of dialogue between me and the seller, Kimology) fraud claim with my credit card company, and I emailed Poshmark's customer service to advise them. Two days later they told me they were refunding my money. We'll see if that happens. Poshmark's customer service is terrible, but persistence paid off. Best of luck to you!
Answer: Ask probing questions: non-smoker? Ever been dry cleaned? How worn is it? Cats? Etc
Answer: I have the total opposite reaction to this question. This mystery group that decides what the outcome will be is ridiculous. You can't talk to anyone, and my last attempt to get support through emails, took one month! Not a fan of learning who the good sellers are by trial and error...
Answer: She probably stalked the other seller's listing and found you commented on the item you purchased. So technically, yes they can see what you buy as long as you commented something on the purchased listing.
Answer: Be careful on posh because they do not have your back. There is a lot of scandalous people on posh. Be careful on ebay as well. I bought a Michael Kors set on ebay that was listed as excellent condition but it was stained and reeked of cigarette smoke. Ebay did not refund my money. They said since it wasn't listed as brand new with tags I was screwed. I was out $315. Who wants a handbag and wallet that smells like shit? I think twice before buying on Ebay since that experience. Shame on the dishonest seller and Ebay for allowing that behavior. Good Luck!
Answer: Have you sent an email to Poshmark support? I have before and they did respond
Answer: You unfortunately cannot return an item if it doesn't fit. It's best to ask the seller the measurements of the item, if they tell you the wrong measurements you can return it. If they will not give you the measurements then don't buy from them. I'm new to selling on Poshmark and I will allow people to return their items if they don't fit because I believe that's what's right, you will find other good sellers!
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