PoshmarkReviews 2,866

I started using Poshmark about a month ago. I found a " Kate spade ". Bag that I really liked. I asked the seller is this bag authentic? Of course, she said yes. When I receive the bag it was made of cheap rubbery fake leather and didn't even have Kate Spade on the inside. Obviously a fake. I reported it to posh Mark, they came back three days later saying that it was authentic. Word to the wise, don't buy any designer Products from that site. Posh Mark customer service does not care if it's fake or not. Also if you have any kind of issue, good luck having a conversation with them. There's a three day Time lapse in between each one of their emails to you.

For a 20% sellers commission fee, and yes the $5.95 they charge the buyer on top of it (can you say GREEDY?) I expected their dispute resolution and their customer service to be slightly less horrible. The internet as we all know is full of scammers and liars, you sell an item on PM and have to hold your breath that you're not about to get scammed, but sometimes you do. Their "process" basically allows the buyer to make any wild unsubstantiated claim (one recently ripped apart a pair of brand new with tags leggings I sold, then said they arrived that way) and all the buyer has to do is take a pic, send it to PM (which they NEVER share with the sellers who are kept in the dark or allow us the opportunity to respond) before they rule in the buyer's favor. I keep losing not just money, but the items that get damaged due to fraud. Customer service is slow and unhelpful for the most part, they simply ignore emails when it's not in their benefit to deal with the issue. Avoid.

I've been a posher since April of last year. They charge 20% commission! And 5.95 shipping for the buyer. I sold a lulu lemon jacket for $35 and the buyer had to pay $41 (with shipping) and I only earned $28. How is this fair? You have to waste your paper and ink to print out the shipping label and gas to drop off the mail box and poshmark literally get 20% commission plus the $5.95 shipping. I honestly don't think usps charges poshmark $5.95 for shipping. They might be stealing from us poshers.

I've been a shopper and a seller on Poshmark off and on for 3 years, and it's really changed for the worst. They now charge $5.95 for shipping and the huge amount of counterfeit purses is becoming ridiculous! For what they charge sellers why can't they hire someone to authenticate listings! I can go through and find dozens on any given day of fakes that are being sold as authentic. Very OBVIOUS knock offs! And the newest annoying trend of people listing under designer names is annoying as well ( for views) they say. I'd never buy from someone that dishonest and I've reported it several times to Poshmark support.

Overall the idea is great. You post, you sell, you ship. Originally PM attracted me because I was falling out of love with Thredflip. TF lost a few of my shipments. One was valued at over $1,200. Never recovered that.

PM had a lower selling fee. Makes sense since they do little to get you to a sale. Recently they raised their shipping. 5.95 is ok, and the buyer pays which was another attraction for me BUT most of the time the cost of shipping the item priority or first class is less than the service they use. Significantly less. I would prefer to choose the shipping method and enter a tracking number for the buyer.

USPS has rerouted items to PR and lost a pair of shoes completely, so it is not like we get better service for the price. At this point I feel like I am paying too much to sell, they are keeping too much from the shipping and it is too much work. But other than ebay I'm not seeing an alternative.

I have been buying and selling on Poshmark for over 6 months. I have had to get Money back with assistance of Poshmark which ended successfully. I have had 90% good experiences. The sellers I have had dealings with have represented their products accurately. I have learned to ask questions and check descriptions carefully. I am an honest seller I ship out in one day, I wish everyone else did this too. It is a great way to clean out your closet, hopefully those who are misrepresenting themselves will have the benefit of using this site will be removed.

They take 20% off any purchase over $5 and charge $5 shipping so if you have small items poshmark makes them either impossible to sell or free. The pictures have to be edited before you upload them to poshmark for a guaranteed fit. If you use poshmarks camera it blurs the picture after taking it. If you have any issues, it takes 4 weeks to resolve. I sent out 2 packages at the same time accidentally swapping the items, its been 11 days and i still dont have it resolved because whoever you are emailing at the response center takes 2 days to reply. They explained how they would be sending me labels, why are you sending me the label when the women have the items? Its like they are mentally challenged over there. I cannot understand how a company who charges so much commission to sell your items does not have a call center for support. This is ridiculous. I think im ready to delete poshmark.

Received an item and wanted to return, Poshmark asked for images and described my dissatisfaction. I have not heard a word from them and they deducted money from my account.
They just want the money!
Nope!
Not dealing with Poshmark again!
Like everyone else suggests, go to consignment stores.

This site sounds like a win-win situation but when a problem arises you are basically out of luck. There is no support.
This site is a joke. You are better off at a consignment shop, ebay, etc.
I don't recommend Poshmark to anyone.
At some point a situation will arise and you will find yourself screwed.
Customer Service took 3-4 days to contact me about an item that was supposed to be returned to me from a buyer.
I get a notification that my item has been delivered back to me and the funds were returned to the buyer.
I never received my item back and not only lost the sale but also the item as well.
I am so upset with the lack of support on their end. I will never deal with this site again.