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Poshmark

1.3

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Poshmark Reviews Summary

Poshmark has a rating of 1.3 stars from 2,866 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Poshmark most frequently mention customer service, credit card and phone number. Poshmark ranks 49th among Consignment sites.

service
786
value
709
shipping
680
returns
659
quality
640

We monitor reviews for authenticity

Washington
2 reviews
4 helpful votes
Follow Kam S.
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I own a pair of Parker black zip pants... loved them so much I tried to buy a pair off of poshmark. When I received them everything was fake. The zippers were a bright silver and mug larger than the authentic pair I owned. The tags were re sawn in the authentic pair. Poshmark decided they felt they were authentic with zero reasoning.

Date of experience: September 28, 2016
New Jersey
1 review
1 helpful vote
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There are probably more good reviews than not. Poshmark is great until something goes wrong. Like them losing your check in the mail. Happens more often than not actually. I sold something a month ago and still have yet to get the $ for it. They stopped answering my emails regarding it and there is no phone number to contact anybody. So i have been stuck emailing them, begging them to answer. Still out $100, still no e-mail. Goodluck & cross your fingers

Date of experience: September 26, 2016
Colorado
1 review
3 helpful votes
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Buyer with no respect.
September 22, 2016

The buyer have no respect for seller. Very low offers, wear stuff abd send back or send back damage. Poshmark let's buyer have 3 days time decided if keep item. I have multiple experiences the buyer wear item, damage item for purpose, send pic for Poshmark and say I have send item in this condition. I loose to many time. The Poshmark is good place buy cheap only bad place for seller.

Date of experience: September 22, 2016
Washington
1 review
2 helpful votes
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Fraud!
September 22, 2016

Terrible customer service and seller: I bought a jacket that was advertised as genuine leather (by seller kschmit1). One week after receiving it, I realized it was polyurethane and sent a picture of the tag to the seller and poshmark. They both reported that it was past the three day "sale close" period and would not return/refund. Fraud.

Date of experience: September 22, 2016
Texas
1 review
2 helpful votes
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Jacked up Customer Service.
September 20, 2016

I received a smelly coach purse and a sweater that was too small. I asked to return items and was told no. WHAT? Who runs a business like this. No one should. UGH bad experience... will never do business w/ them again.

Date of experience: September 20, 2016
Virginia
1 review
10 helpful votes
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If you sell your items on this site, be sure you take lots of pictures before you ship anything, and even take pictures of the packaging, and take pains to double wrap everything in the impossible case that USPS spills crap all over the package.

I sold a clothing item that was literally new and the buyer claimed it had stains on it. I wrapped it in a sealed bubble wrap mailer, and the packaging didn't have any stains on it, yet she claimed something "fell in" to the package (impossible).

Poshmark proceeded to let her return the now damaged item without corresponding with me once. They also have no phone number, so you can't contact them. I sent 10 e-mails and messages through their app and i have gotten no actual responses except for automated ones saying "we will get back to you within 1-2 business days!".

Do not, not, NOT sell on here! If you're a buyer, you may be in luck and get to screw over random people.

I thought this app was better than e-bay because it was so much less annoying. However, now i see the reason for all of the hassle you have to go through on e-bay; they have much greater protection for both the buyer and the seller. This company poshmark is a joke and i hope people exit it en masse.

People also sell used items for WAYY too much on here... pretty ridiculous.

Date of experience: September 18, 2016
Rhode Island
1 review
9 helpful votes
Follow Susan P.
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I ordered two Men's Jackets for my 97 year old father as he loved his old one no longer made by JC Penney, So I looked on line and found one in his size and bought it from Poshmark and it never came. So I have been going back and forth with different customer reps so then I ordered another one from Poshmark since I didn't get the first one and they took my money and they canceled that jacket as it was not available? I am just now trying to get my money back and it become a great big hassle. Never Again!

Date of experience: September 17, 2016
Florida
1 review
4 helpful votes
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Bought an item and seller never shipped it cause they haven't logged on in I don't know how long, canceled purchase and bought the same item from different seller and they did the same thing. Can't rely on sellers cause they haven't looked at there listing in however long! Can't guarantee you'll get your item!

Date of experience: September 12, 2016
Florida
2 reviews
3 helpful votes
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Cosmopolitan Purse
September 13, 2016

What a wonder buying and receiving service I received from Poshmark and seller Peggy I think her last name was spelled Geyes.
I ordered a Cosmopolitan purse from Poshmark and received I in less than a week.
I'm over the Top Pleased. The purse is awesome in brand new condition and Exactly what I wanted.
The purse came Priority Mail and packaged perfectly.
Thank you Poshmark and Peggy Geye
Sincerely, Cassie Hinely
Miami, Fl

Date of experience: September 12, 2016
New Jersey
2 reviews
16 helpful votes
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BUYERS BEWARE!
September 10, 2016

I purchased a purse off this site. The Seller listed the item as NWOT. I needed a large hand bag and prior to purchase, I messaged the Seller to ask if the bag was a medium or large? She said "Large". I received the item with wear at the corners and damage. NWOT? I opened a claim under Poshmark and attachments pics of the damages. Didn't hear anything back from them for 3 weeks. I contacted Poshmark to find out the status of my claim to return the bag for my refund. I was told that they sent a request to me for more pics and info. I NEVER received a request from Poshmark or any correspondence. The answer to my email was that my claim didn't fall under their guidlines. So now I'm going through my bank to dispute this. A Rep from Poshmark sent an email stating "if you dispute this with your bank, we will dispute your account! Really? I should have researched tgis site further before dealing with the fraud that's going on. You can't even speak to a live person. So I responded to the threat as, "you threaten me because I have a problem with and item purchased off your site? You can do whatever but my bank WILL pursue you! BUYERS BEWARE! This is not a good place to buy anything!

Date of experience: September 10, 2016
Colorado
4 reviews
11 helpful votes
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Awesome site
September 9, 2016

I have been selling and buying off poshmark for a while now and it's great. Just beware all the amazing discounts will make you into a shopaholic. A few tips about shopping on PM always ask questions even if you think you are bothering them ask! That is your right to ask as many questions as you need after all you are buying somethig you havent seen from a stranger, if they don't want to answer just move along. I'm a seller as well and always welcome questions and requests for additional information or photos. I would say the only downside is the shipping costs for the buyers and the selling fees for the seller but it's the cost of doing business with a business that values both seller and buyer so I'm happy to pay it. I've only had one minor hiccup but it wasn't as bad and I still got a good price for what was sold

Date of experience: September 7, 2016
California
1 review
9 helpful votes
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Greedy
September 7, 2016

They take a large percent of your sales then restrict your account if you make it known someone is selling replicas. With no chance to make it right

Date of experience: September 7, 2016
New Jersey
1 review
20 helpful votes
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Got scammed as a seller
September 7, 2016

Got scammed yesterday! I sold a bag and the girl switch my bag with something other bag and claimed that I sent a wrong item. She even take a video of herself opening the package and i have nothing to prove myself. Now i lost my bag and my $$$ i will not use Poshmark anymore, can't believe people can awful like that for a used bag.

Date of experience: September 7, 2016
California
1 review
15 helpful votes
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Pain in the $#*!
September 7, 2016

Fortunately I have been able to sell a few things and the transactions have gone smoothly. One item got disputed even though my listing was completely honest. I blame the buyer for not asking more questions. Instead of trying to win the case, I asked Poshmark to send me my item back -- I don't want an unhappy buyer saying negative things about me! Since there's no way to DM someone, our interactions are public which is so annoying. Another buyer purchased a brand new with tag still attached item from me for $10 (the cheapest thing I have), it was shipped next day. She had the nerve to give me a 2-star rating. WTF. I have no way of asking her what her prob was without doing so publicly and risking she sat something nasty and untrue. People are weird and a lot of the stuff is garbage -- cheap crap. I'm hesitant to try to keep selling what I already have on there and I certainly would never buy off the site. Between the crap, crappy customer service, email scammers, low ball offers, and people asking to trade when you specifically say NO TRADES, not sure it's worth the effort.

Date of experience: September 6, 2016
Massachusetts
1 review
6 helpful votes
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Since March 2015 I've made over $5500 selling on Poshmark. I do have quality, brand name clothing and shoes, and everything I've sold has been new or like new. I am glad that I've had this avenue to sell items I no longer need. I've dealt with a couple of irrational buyers but you are dealing
With the "general public." I've had good support from poshmark with a couple of issues. I don't buy, I only sell. Lately there are so many sellers that it's hard to make a sale and shipping is now a flat rate of $6.50 which is great if a buyer wants to "bundle" several items, but it's too high for those who only want to buy one item. However, you don't pay sales tax which is a savings for buyers that live in NY or other states where the sales tax on clothing can be as high as 8 per cent. I had a good run with poshmark but it seems to be coming to an end. Poshmark has introduced new clothing items (not brand names)that you buy directly from them and re-sell. You can buy various sizes of the same item. This has definitely hurt sellers like me. I don't plan to invest in their clothing line and this combined with the millions of sellers now on Poshmark and the high shipping charges make it impossible to sell anything!

Date of experience: September 6, 2016
North Carolina
1 review
17 helpful votes
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PoshMark is CRAP Mark
August 31, 2016

Poshmark is CRAPMARK! The sale group is now full of used underwear, homemade bottles of unknown glop, porn ads, broken junk, fake designer purses, dirty rags, random misc yard sale rejects, nicotine vape, gross used makeup, beggars, scammers, and tons of questionable Chinese import crap. Flagging this stuff is useless. Poshmark is swamped with it, and it's rarely removed. Ever.

Date of experience: August 30, 2016
Hawaii
1 review
19 helpful votes
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Don't join Poshmark!
August 30, 2016

One star is being generous! I made an offer to a seller on Poshmark. The seller accepted, but I didn't get to answer the seller. Lo and behold the item is at my front door! I go to the Poshmark site and it says that I to check the item out and accept the sale or report an issue. Poshmark says that they won't take the money out of my bank via PayPal until I accept the package. I accepted the package on 8/30 but when I go to my bank account, the payment went through on 8/27... BEFORE I ACCEPTED THE PACKAGE! LIARS AND MISLEADING! What if I had real issues with the product?! Which I did... the seller sent me a stinky product with a dog treat still inside one of the pockets! I had to wash the whole thing. So I was being nice accepting the product. Well, never again will I go on Poshmark!

Date of experience: August 30, 2016
Illinois
1 review
8 helpful votes
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@tgbtga1
August 29, 2016

Plz let Her know i want to purchase the purses she had bundled for me but pish has blocked from this for no reason. I want her to email me at *******@gmail.com. Thanks Mary

Date of experience: August 29, 2016
Ohio
1 review
10 helpful votes
Follow April G.
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I have made 4 purchases and they have never went smoothly. First purchase came quickly but was broken. Support fixed the issue quickly. So I was ok with it. 2nd transaction never came and turns out the girl couldn't even find the items she had placed for sale. That order was cancelled. My last 2 have taken FOREVER to send out. I'm so done with Poshmark. I don't believe they have any ways to rate their sellers. If they did the sellers wouldn't suck so bad.

Date of experience: August 28, 2016
Illinois
1 review
14 helpful votes
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Shipping is expensive
August 26, 2016

I am able to negotiate some awesome deals on Poshmark. I love the selling community. The buyers lowball entirely too much but the biggest issue for me is the shipping cost. Most of the things that I purchase would only cost 2 or $3 at most I'm paying double that it's such a ripoff and very unhappy with Poshmark

Date of experience: August 26, 2016