PoshmarkReviews 2,866

I ordered and paid for a pair of boots from a Poshmark "posher" (someone who has a "closet" on Poshmark). That was on Oct 26. Today, 19 days later, I still have no boots. After multiple messages to the seller (you cannot direct email them, just leave a message on their page) and multiple emails to Poshmark, I finally canceled the order. Poshmark did not want to help me get the product I had paid for, but asked me to contact the seller on the Poshmark page. Well, you can guess how that worked out. If she would ship the boots, what made them think she would answer a message? I found the boots, brand new and not used, for a lower price on another site. I won't be going back to Poshmark.

I bought a necklace off of Poshmark accidentally and tried to cancel the order about 15 minutes later. They never cancelled the order, which their website claims that you can do within an hour of purchase. I received the necklace and complained to the company, stating that they shouldn't advertise that orders can be cancelled if they are not going to honor the cancellation request. After multiple emails back and forth, Poshmark said that they would deposit $25 of credit into my account. I check last night, about 2 months after receiving the email, and the $25 credit isn't there! They are liars, they do not care, and I will never attempt to do business with this company ever again. The government should force them out of business for dishonesty and false advertisement.

I have purchased 8 pairs of jeans, 5 shirts, and 4 pairs of shoes. All were exactly as listed. I had one bad experience with a seller who sold an inauthentic item. Postmark refunded my $. If you are buying be aware of the following: 1. Look at the date of the last activity of the item. If the date is old the seller may no longer be active. 2. I make offers all the time. Most sellers will work with you within reason. 3. ASK THE SELLER QUESTIONS. All sellers that I have dealt with have been awesome. *****Remember, this is a seller site. Postmark can't control what the buyer sells or ships.

I like the ability to find items no longer in stores,
But there are other online consignment store sites that provide accurate descriptions, timely shipping and good customer service (such as swap.com). At least 30% of the items I have purchased have not been as described to the point of being unwearable. At least a third of the sweaters have been shrunk in the wash so much the knit is now tight and sizing is off. Ski pants and fleece have come with so much pulling and fabric wear as to be unwearable. I have also bought 3 items - had Poshmark keep my money for 7 days - only to have the seller never ship the item. After 7 days you can cancel, but then you still. Have even longer to get refunded. For one seller that did this, I checked her other items listed as "sold" and found that she had her shipped 3 of the 4 sold
Items. The seller has a pattern of being unresponsive and not shipping. I contacted Poshmark support and they did nothing. The seller is still on Poshmark and still has listings. Way to support fraud Poshmark! Then, they decided to suspend my account since I had "high frequency" purchased. They shut it off without notice to me for 2 days. I tried contacting them but support is only available via an email and they are slow to respond.
Once they finally responded they asked for me to provide my credit card statement to verify billing address. What a joke! I am having all items shipped to my billing address and the same place I have lived for 6 years. Most companies pay their payment processor to do fraud prevention screening - if in doubt they work with the credit card company and credit bureaus to have you validate your identify through security questions. I am happy to validate though standard processes BUT not to send a credit card statement with all my transactions for the month. Beware!

Well, still haven't gotten any of the items I bought... They brag about their "2 day shipping" and even charge you extra for it, but their incompetent sellers take on average of a month to ship, so what's the point? If I wanted to wait that long I would order something from Australia! Sellers are rude and unresponsive to messages. Several times I asked where my item was and then got IMMEDIATELY got blocked. Support center is non existent... Don't waste your money or your time :/

If you want to be ripped off with fake brands by high schoolers and wait 5 weeks to recieve your orders, this is the site for you! I've tried to buy 6 pairs of boots in the last month. Orders were NEVER sent. Then i was blocked by the sellers with no explanation. Sketchy? Eventually i got refunds, but what a waste of my time! There are a few sweet girls on this site but most are extremely rude narcissists. Try ebay or mercari, but avoid this site if you're looking for any professionalism or actually want to recieve your products.

This is the second time I've sold on poshmark. The first time was smooth sailing. Sold an item yesterday shipped it out, hours later I was sent a totally different shipping label after the package was already sent with the first label I received. Contacted poshmark for them to tell me "we recommend going to your local post office to retrieve the package because we see it wasn't scanned yet". Are you kidding me? Go to the post office 8 hours after i originally dropped it off & they think it's going to be there still? Ended up paying 12.50 to have it intercepted and returned to me which isn't even guaranteed. And why was I sent two labels? Never again. They are no help

I have to admit that I have no one to blame but myself - I should've read the reviews first, so my loss would've been prevented. But for those who can benefit from prior knowledge of the apparently common scheme running on Poshmark - here goes.

I sold a dress to this buyer for (as per her own admission) an upcoming wedding. The dress was identified by the manufacturer (Badgley Mischka) as "Red Gown with Shawl", although the actual color was with a fuchsia tint, which the pictures on my site were clearly shown.

I shipped this dress the same day I've accepted the offer, in the original garment bags for both the dress and the shawl, using a large USPS box to prevent wrinkles. Two days later the buyer opened the case regarding this sale claiming "the color was not as described" (I had 4 pictures posted, in different light, mind you). The case was approved shortly, but it took the buyer almost ten more days (and probably the weekend for this wedding) to ship the dress back. When I got it, I was really shocked it was shipped back to me shoved in the medium size envelope, with no garment bags or hanger (I don't understand why the buyer took the shawl out the zipped bag if the color of the dress is not as described?). In addition, the dress was stained, and the boning structure of the corset was bent and twisted.

I contacted the customer service, but as people on previous reviews mentioned they brushed me off with the cant confirm the original state of the item shipped bull$#*! and quite insulting $10 credit to my account.

I am writing to the CEO of Poshmark, but have no hope of my situation, meaning falling a victim of the common Poshmark scheme being resolved. I only hope that people who are reading this review would think twice before using Poshmark.

I loved this app... made lots of $ and had tons of followers then one day a user named mxnicole or something started harassing me.id block her, shed make a new account. Went in 4 24 hours and i reported each incident. Finally i snapped and said something about feeling bad for her. Next day my 200 listings i had carefully made were deleted. I was banned 4 life. I had made sales but not shipped before being banned so i sent them and one was reported as not getting her order even though usps had delivered it.the other order i had accidentally put the wrong label on. They keep track of every package thats sent. All of a sudden they lie and claim they cant track the package and ti contact the person i sent it to(im blocked from talking to anyone) so i lost $40. It took a week 4 then to respond and they lied. They give third parties access to your information ie credit card. They favor some users over others(the girl that harassed me with 5 accounts is still a member) and they steal. Also take 20% of your sale. Use vinted or mercari... you keep your money and they are legit

I've bought about 10 items from poshmark. Boots, hoodies, sweaters and jeans. I ordered a sweater and when it arrived it had pulled threads, couldn't be fixed since it's knit but it was cheap enough anyway. The biggest problem is that sellers have 7 days to ship and some of them wait the full 7 days even though the buyer has already paid. They don't receive their money until the buyer receives and accepts the order. You have the option to cancel your order after 7 days but you have to wait to be credited your money back. But once it shipped it usually arrives within 2-3 days. Some sellers include little extras, a tshirt or custom jewelry. I'm an avid thrift store junkie so to be order to shop one online is a bonus!

I recently sold an authentic Goyard bag on Poshmark. It was an older model that was made before the recent change in the stamping. It was authenticated by TRR and Authenticate First. I even have the full authenticity report. However, Poshmark canceled my sale and threatened to destroy my perfectly authentic bag saying their so-called "experts" thought the bag was a counterfeit. Clearly they are not experts. I am horrified at their false claim of expertise. There is no seller protection with this site. Absolutely horrible customer service. AVOID!