PoshmarkReviews 2,866

I joined Poshmark to help thin out my closet(s) and make a little money in the process. I have good experiences and after reading all the negative comments thought I would share. I've listed about 30 items, and sold about 7 making a little over $100 dollars. Everything I sell I bought through reputable retailers like Macys, Nordstrom Rack, Outlet Malls, Zulliy. I realize I am not going to make my money back even on items new with tags (NWT) and that buyers are paying shipping, so I take that into consideration when pricing. But I also know what I could reasonably expect as a tax deduction if I were to donate the item, and am not willing to go lower than that. I am also not desperate to sell and would rather re gift NWT items to friends rather then basically give them away. As for those that experienced scammers - what I have learned is to provide more info in my descriptions of items I sell, like we are a non-smoking home. If those details are important to you or you are allergic to animals - ASK! One of the beauties of the app is to ask the seller as many questions as you want in the comments section. Comments are not able to be deleted, so you can see what others have asked or if they have negotiated with the buyer for a lower price. You can also see if the seller ignores anything, is rude, or puts off some other red flag that leads you to not deal with them. The one snafu I had was I got an email saying my password had been updated, when I didn't do it. I responded to the email and they quickly locked my account and allowed me to reset my password after proving my identity. Scary to be hacked, but it was taken care of quickly and I didn't lose any money from my account.

First of all, how can a place have no return policy?

I bought a pair of jeans which were A. Not the size listed. They didn't have a size tag, but I could pull them off without unzipping. B. Stunk to high heaven of cigarettes.

I email Poshmark. It takes them forever to answer and then they want me to take pictures. How do I photograph a smell?

I told them to just pay the vendor and I would throw the pants in the garbage. What else can I do?

I will never shop there again and I urge everyone to stay far, far away.

Do not buy or sell anything with Poshmark. There is no protection for buyers who are defrauded. I bought a Tory Burch Simone cardigan from a seller who said it'd been worn once. The sweater that came was not the same sweater as depicted in the seller's photo (totally different buttons), and it was shrunken (I have many Simone sweaters and know my size), misshapen, and worn. I informed Poshmark of this immediately and they did nothing and I am out $91. I also bought a Lululemon tall skort but the seller sent a short skort. Again, Poshmark did nothing. The company just perpetuates fraud. Don't get scammed. Buy on E-bay instead.

I have been on the site for about 2 years. I have never had a problem on the buying side. Clothes come quick! On the selling side, I've already had two issues on three things I have sold. Poshmark customer service is non-existent - you will get one generic response once a week to your issues. How can that be legal? Also, it makes me uncomfortable the buyer has your address. I don't understand how BBB can give them an A+ rating when there are 100s of negative reviews. If something goes wrong, you are stranded! I am getting off the site.

I would tell my story on here but it would take too long to type and explain everything that happened with this company. All I can say is STAY AWAY FROM POSHMARK. Please read and research all the reviews on this site, Better Business Bureau and RipOff Report.
My #1 complaint is that this company does NOT have phone number that you can call and talk to someone. It's a recording and you can't leave a message because their 'inbox is full'. Also, if you try to contact them by email, they will only respond to you by GENERIC email. Everyone gets the same email. You can't get help from this company.
If I could give ZERO star, I would.

I am new to Poshmark and prior to this purchase I had only bought one item. That purchase was great however the next one not so much. I was looking specifically for a flannel shirt and the title of the item stated it was a Flannel shirt. When I got the item in the mail and realized it was not flannel I immediately tried to contact Poshmark. You only have 3 days to contact Poshmark and then there is no way to contact them. I notified them of my problem nicely. They responded that I needed pictures of the item. I sent back the sellers listing pictures. They again said they needed more pictures which seemed ridiculous. I sent more. After my first attempt reaching out to Poshmark the seller contacted me to see what the problem was. This was done on the purchase page not through any direct email. I explained to her why I was disappointed. I never heard back from her. I got another response from Poshmark stating "Our review found that the item is consistent with the listing, therefore we were forced to deny the return. Moving forward we recommend reaching out to the seller for more photos or ask further clarifying questions if needed. " I responded again asking how the item was consistent with the listing since it WAS NOT flannel. I never got another response. I tried to contact the seller and there is not way to send a direct email to them. I asked via comments if she could give me her email so I could send a private message. She told me to just comment on her page. She then proceeded to be totally rude in her response and ended by saying she doesn't know what I wanted from her since Poshmark denied my problem with the item. I commented back and never heard from her again. I have bought and sold items on Ebay for years and never had this problem. I, as a seller, wouldn't treat anyone this way if I made a mistake. I had hoped for some understanding, an apology, a discount, or a return. But I got nothing but negativity all the way around. Now, that Posmark settled the problem (even though they didn't) I have no way to get ahold of them. There is no place to write a review for the seller either. I DO NOT recommend Poshmark!

Initially I had a good experience with Poshmark, their platform is pretty user friendly if you're a seller. I've had some concerns because of a few things, the amount of people selling "inspired" or being out right scammers is disturbing and makes things difficult if you're selling actual legitimate items. Even when you report this through the poshmark app it seems as if they don't do anything which is incredibly frustrating.

The second issue I have is when you're dealing with a buyer issue, they are pretty much non-responsive to any input the seller has. I can understand wanting to protect buyers but considering that Poshmark takes a 20% cut from their sellers, as sellers we're also consumers too. I've had too many issues as of late and have quit using poshmark to sell my gently used items. I'd rather donate them and get the take write off then having to deal with these people who don't care. And good luck getting an actual person to contact you as there's no info on their website.

I am doing further research to see if I shall continue using this app. I am seriously sick and tired of basically giving my brand new i=high end items away... on top of the 20% sellers fees, the raise in shipping and being completely made to feel like a liar when 2 sellers misrepresented their items. I was left with green fingers, and the woman emailing me kept telling me to send pictures. I sent them multiple times. Also the seller immediately blocked me when I tried to reach out to her first. So, I am sure that very soon, I shall too be leaving the community.

So far the site is okay. I sold an item last week and was happy. However, I bought a Zara Basics jacket and although it stated it was an XL, and because there wasn't any measurements listed, the jacket was too small. I was highly upset because the jacket is lovely. Unfortunately, I have to sell the jacket myself now. By the way, when I opened the shipping box, the jacket smelled of very old perfume, which is better than cigarette smoke or wet dog, but I would have thought it could have been cleaned before sending it off; I would have waited. Anyway, I will keep with the site and hopefully make some money.

I ordered what I was told were Zara "faux leather" pants. When they arrived they were clearly "waxed denim." I know because I own both similar types of pants from Zara. I wrote and said these were misrepresented. They asked to have pics taken which I did. Take more pics, namely of the tag (that says "cotton) or my request will be denied. I did. Still no word from them. All this for a mere $33.00 refund but they don't seem to care. Never doing business with them again...

I've made ok money on posh- but the site is BS. First of all 20% sellers fee? You make nothing unless you price high! Used clothes shouldn't be sold for $10 for just a top + almost $7 shipping! I sold a pair of earrings I was selling on other sites offered with free shipping because they would have easily fit into just an envelope. Not only that but I have been selling online for close to 10 yrs- in 10 yrs I have always gotten 4-5 stars out of 5. Never a negative comment, always good reviews. I sold earrings to someone and they gave me 1 star out of 5! Why? Bc the earrings were "toddler size" even though the measurements are listed. And it's "not cool to wait to ship till the last day." They give you that many days bc things happen- like a week long snow storm. I lost money on the sale by giving her a deal and the whole thing screws me over- and you can't contact Posh about unfair ratings. Which is also BS bc that is NOT a 1 star sale! It's a 3 at most. Seriously not even 2 stars? But hey screw my perfect average bc someone doesn't know how to read.