PoshmarkReviews 2,866

I am a seller on Poshmark. I have a lot of namebrand good items listed at decent prices. The people on Poshmark who purchased items are thinking they are buying brand-new even though my item is Gently used. I am not a wholesaler I sell things that we are done with in my household and when it comes down to purchasing them they still make an offer of less than 50% off at some times. When it comes to rating by the customer and they don't ask questions they rate you poorly even though the item is a brand-name and is in good condition they then can contact customer service and file a complaint that it's not as listed and they receive their money back in the meantime you're sitting with no item you don't know what they've done to your item. I sold a bundle of items and the buyer filed a complaint wanted to return it and kept some of the items and nothing was done about it they take 20% of what you listed for customer service can improve and should be on the seller side not always the buyer side. The seller then is able to go in and change their rating as many times as they care to which is not fair also. I had a customer purchase another item she washed it and then complain there were strings and stains but never complained of it to start with so I'm wondering if really it wasn't my fault and gave me a poor rating because of what she did to my item. Just FYI ask questions asked for additional pictures if purchasing anything on Poshmark

I tried once to deal with them and the seller sent the wrong item plus it was pure worn out trash! Not even fit for second hand store!
They do not respond and even had me have to ship the wrong item that had been sent to me onto the other buyer and didn't offer me anything for my time and trouble!
The are totally nonchalant about stealing and selling total garbage! They actually blkamed it on that they have a toddler?! So what? Then they promised they had something for me if I didn't get my item, what I finally received after 3 WEEKS of begging for my money back was not one penny more than what was mine to begin with!
Unless you like to be ripped off and hassled and waste your time stay away from these idiots!

I am very new to selling on Poshmark. This so called company offers absolutely no help to the seller or buyer. If a problem arises they offer no help and e-mail you a generic form letter saying they are experiencing a high volume of customer inquiries. They will get back you as soon as possible. Which is in 4 -7 days! With another generic e-mail. As I said I just started selling on Poshmark only 9 weeks ago. I have ran into 4 different issues. 2 similar to what other reviewers have stated. Please let me first say I have never smoked in my life. My husband does not smoke. Nobody has ever smoked in our home. The first problem a woman bought a "bundle" 3 dresses from me. A Free People dress brand new with tags. Another popular brand summer dress, again brand new with tags. And a Johnny Was dress worn twice. This order came to around $175. The buyer claimed they all smelled like smoke and had stains on all the dresses. So she took of all the tags and washed them. Then contacted Poshmark with her claims. She returned all 3 dresses to me. All of them a wrinkled mess And one with loose threads everywhere. I repeatedly contacted Poshmark explaining I and my husband do not smoke. Her claims were impossible. And finally said the buyer is lying. I also told Poshmark I am now out the money for the 3 dresses to. When they finally got around to getting ahold of me. Of course they sided with the buyer. But they wanted to give me a 15$ in Poshmark points? Great that helped and solved everything. I have had 2 other incidents with Poshmark with again no help or concern. We the sellers and buyers are what help keep this company in business. Why can't they help us? They have NO personal customer service. They refuse to get back to anyone in a timely manner. How and why are they staying in business? I apologize for the long "review" Thank you

Poshmark is full of scammers... selling replicas or items way more than retail price. I caught one girl selling a pair of $20. Glasses knockoff free people for $45 claiming retail was $200. I made a comment that she was lying and posted a link to freepeople website to prove it. Poshmark kicked me off claiming i was trying to do a nonpm transaction. They have no real customer service just some morons wbo take 20% if your sales and kick some people off. Yet allow others who harass lie and break the rules stay on. Dont use poshmark. Vinted takes 0% of your earning. Mercari only 10%. Plus on pm people give you bad ratings for the dumbest $#*!

I sold sunglasses that were in perfect condition. The buyer claimed that they were scratched all over, when Poshmark sent me the photos that they were given you could clearly tell that they had been dropped on concrete by her! I tied explaining to poshmark that if the scratches were from me then they would've been able to see them in my photos. They took the buyers side and now I am stuck with super scratched sunglasses that I cannot sell now and I'm out the money... You're better off selling through other websites!

I have been able to find some great deals, but I will be retiring my PM app after today. For the third time in two months, I've waited over a week to receive an item, only to have the seller "cancel" on me. This time, the seller sent me a message saying, "I'll be mailing your item tomorrow". Then literally turned right around and cancelled. I had been waiting on the bathing suit top to take with me on vacation and would have ordered something else, had I had the opportunity! PM offers no way of leaving seller feedback and warning others!

I bought a pair of trail running shoes from PM and within 30 days they were tearing at the seams. Okay it happens, contacted them nobody to answer phone leave message. Emailed them with pictures of the tops of the shoes, first response were are very busy and will get back to you as soon as possible. Second response took a week, were are sorry for the inconvenience we will make an exception and offer you 40.00 credit through our website. Then they continue explaining they should have been returned within 3 business days. I again explained the shoes were fine when they arrived but they are defected, too fall apart so quickly. Waiting for next response...

So far I've found some really great deals on Pm but I have been a professional shopper, an eBay seller and basically I know how to make sure I find the best deals... sadly certain things on Pm are already on my nerves such as;
1. No time limits on seller postings; I have an purchase pending and I have to wait 7 days to see if the person is actually active as they seem to have been inactive for a while, this prevents me from going for other new deals because I can't cancel due to responsiveness for a whole week.

2. $6.49 to ship a $3 or a $499 item? Enough said...

3. Settings unresponsive; I indicated that I do not want NOTIFICATIONS on certain options and yet I still get them it's quite annoying.

Overall I have enjoyed being a new user for the past few weeks but I'm relieved to find that there are other sites that offer more options like free shipping etc. hope they make improvements.

I've bought a bunch from Poshmark, and save for two items that were not as pictured everything was in excellent condition. I am opening a dispute on one of the imperfect items and decided to keep the other anyways.
By the way, if you sign up in the app with code UNXAZ you will get $5 off your first purchase (and it helps me a little too).

I ordered one item from Poshmark and was away when it arrived. When I got home and opened it, it had a very strong cigarette smoke odor. It was unwearable. I contacted the seller and she was amenable to accepting the item back. She suggested I go through Poshmark to make the return. After 2 weeks of back and forth with Poshmark they will not allow the return because I didn't follow there protocol becasue I wasn't home for the delivery. IF YOU TRAVEL DO NOT ORDER FROM POSHMARK. YOU WILL BE STUCK WITH WHATEVER YOU BUY. I'm out over $200!

Everything was good until someone hacked into my account and started purchasing expensive items. My bank did cover the charges thankfully but poshmark customer service sucked. They basically told me I was lying and all the purchases were made on my device and shipped to me. I found out about the charges early so I was able to lock my account but they changed my shipping address to New Jersey and I live in Mississippi. They said they showed no such activity on my account so they were going to do anything about it. I've deleted my account and advise everyone not to put a credit card on their app.

SCAMMERS! FRAUD! WORST APP EVER!
Bought a one piece monokini swimwear size small. Received it and it was way too big. Not true to their size chart. Seller not cooperating, never suggested any solution simply ignored my messages. I opened a claim with Poshmark support. Even worse, communication was terrible, I even provided pictures showing my body sizes... what more do they want to return a f***'en item. They denied my return and said they where closing the case.
SCAMMERS! WORST APP EVER!

I saw a denim black Levis skirt in a video and had to have it! So I googled the item which led me to Poshmark! I purchased the item and although used was in great condition at a fair price. The item was shipped in a timely fashion and I'm very happy with it. So I created a profile on poshmark and I'm addicted! You can find vintage stuff that would be hard to find anywhere else. Now I see a lot of complaints on this page because people love to whine and complain without seeking solutions or being smart buyers. Before I purchase anything I make sure to ask buyer to be honest and post pictures of flaws and I do the same. But not all people are nice and honest and that is not the companies fault. Are you taking a risk when buying online? Sure you are so be smart! Be careful with high priced brands such ad Louis Vuitton and Michael Kors.Do your research about how to know if an item is authentic. For instance with Louis Vuitton bags there is a tag inside with a code. When I sold my Louis Vuitton I made sure to show code tag and numerous pictures of the inside and outside of the bag. I also included the flaws. I got an offer sold the item. When I sell I send a thank you note with it wrapped. Its a good chance my customer will buy from me again because I have practiced proper etiquette. And it gives me good ratings in my stats. I make sure to display my product listing in good lighting with an attractive background. Also I displayed a tote bag with items alongside so the person can see how much fits in a bag. Its fun to network and make friends and to sell. I am planning on going to school for merchandising and fashion design and I believe this is a great tool to help me keep up with fashion trends. Though it is fun to find vintage stuff as well. I have created a closet with about 50 items to start including clothes jewelry and handbags. But someone posted on here about being upset when they purchased a 600$ watch which turned out to be fake. Honestly I would NEVER buy an expensive name brand item online like that. I would go directly to retailer. I purchase low price fun vintage items. Someone complained about poshmark wanting too much personal information. Well I think that is needed to protect them and the consumer! If you don't want to give them personal information then don't go on the website duh! If you research authenticity and Poshmark rules and regs you can have a lot of fun! And if someone is messaging you catty texts then just block them! I haven't had any issues yet but life us life. Nothing is perfect. If you got burned by shopping online its probably your fault because you were too trusting or didn't get enough information about the product. I mean once you purchase it it might be difficult to return it. Its just a risk you take. I love poshmark and will continue to list and buy!