PoshmarkReviews 2,866

Hi all!
I have been poshing on this app since 2012. I am a seller and a buyer. I am sad to hear of the many negative reviews. I have had some bad purchases and Posh customer service has helped me out on all. I know when you have a sold item and it gets cancelled. You do have to create a new listing for the item. If you sell on Posh. You must put the effort. That means detailed photos and descriptions. If you are the customer. Please ask as many questions s possible. Never buy based on a blurry photo, or a stock photo. If you must, ask for addtnl photos. I am happy to oblige when asked. I want my buyer to be happy! Plus as a buyer myself I know the feeling of not being happy. Also another reference is to look at the sellers stats. How are the reviews? Do they have many sold items but not positive reviews? And it's okay to reposh the item if it doesn't work... just list it as so. I have resold items that's didn't work out at a discount price. One persons loss is another's gain. I hope some of you do not base one bad experience on the integrity of some of the sellers. A lot of us want you to enjoy the community and sometimes you may make a Posh friend or 2. I have!

I bought a pair over jeans for over $100 after the seller counteroffered me. She doesn't ship for the first three days so I send her a message asking if she can ship before the weekend. She says she'll ship saturday morning. No tracking updates or emails so I wait until monday to message her again. I get USPS emails when even a label is printed with my address so I knew she never printed it let alone shipped, she blatantly lied about it. She doesn't respond to a message about tracking or whether she actually shipped. So I message her later asking her to just cancel the transaction as its rude to not ship and even more so to lie about it. Within ten minutes she cancels it and blocks me! WTF? She couldn't bother to ship or respond to a message, yet I'm blocked for asking her to cancel it? Does she not like money? Is she scamming me? What is worse is after five days I went and read other comments on her other sold items and MULTIPLE buyers had the same issues as me. I saw numerous comments asking if she'd shipped or that weeks later they were still waiting on that shipment she told them she'd mail out right away. I messaged the buyers and they replied that they eventually had to cancel the transactions as she never shipped. Avoid carolineparker_ at all costs! Honestly, she seems super immature and shouldn't be selling on any site if she can't ship something someone paid for or communicate. Those are literally in Poshmark's list of guidelines, communicate with buyers and update them with shipping information. Probably best to avoid Poshmark in general but definitely *******@carolineparker_

I purchased a "new" jacket from Poshmark. It arrived in obviously used condition. I submitted a complaint with pictures that proved beyond a doubt that the jacket was used. In addition, the jacket stunk of perfume. My request for a refund was denied. There is no contact number, you can only contact them via email.

When I tried posting a comment on the seller's website, an error message came up that she had blocked me! If for some reason you order from Poshmark (and I beg you not to), DO NOT ORDER FROM VINTAGE4ME!

I bought a designer purse from a seller named Samantha Vieira, from Connecticut, I thought I was getting a good deal. I knew it was used, but she said it was still in good condition. Cost me 57.00 with shipping. I got it today, it's complete garbage. Stained all to hell, the strap she said came with it is not here (not that it matters, I'll never carry this) it's literally garbage. I messaged posh, and immediately Samantha begins posting, telling me off. I means that they sent her a copy of my complaint before they even responded to me. Very had business. Not professional at all, childish really. No. I wouldn't give Poshmark, or Samantha, even one star.

I have had to open 5 cases for misrepresented orders in 2 months. I shop online a lot and this is the worst site ever. I also sell on Poshmark, so I know that it isn't that difficult to be honest. I bought 5 pair of pants that were supposed to be my size and length, as represented by the seller, for 65 dollars. Good deal, right? Nope. All were bought on QVC, so they are poor quality, plus they were miles too long. I sent in photos times and support said I did not have a valid claim because I didn't send in photos. The photos clearly showed the measurements were wrong. All I got was a 5 dollar credit.

Recently I sold my first bundle (2 pant suits and a evening dress) to a very nice lady cheaply. Realzing that I would only earn $44 on these items, I decided to cancel the order. I contacted her, apologized to her, and we moved forward. She was okay with the cancellation.

I informed Poshmark for over a week about the cancellation and requesting the removal of the SOLD sign off my items. I can't locate any suggestions that would allow me to complete this myself. I have tried communicating with the company but NO help as of today.

I have had no problems getting my item to my buyers or returns request. My policy is be honest about the items. It's stated in the item whether or not the items is worn or new. Just need to have that work SOLD removed.

So far Im pleased

I can not get website to respond to me. I just wanted seller information so I could ask is my item is ever going to be shipped or would like a refund. It has been more than a week and I have heard nothing.

POSHMARK has a ridiculous return policy and should be avoided. If the item you order does not fit, you cannot return it and get a refund. I order a pair of size 7.5 Via Spiga shoes. The brand obviously runs small - all my other size 7.5 fit fine but this pair ran very small and did not fit. Because the size was sold as a 7.5 and was marked 7.5 the return policy says I can't get a refund, even though it didn't fit. Now I am stuck with a too small pair of shoes. I will never do business with them again and I would encourage others to avoid them until they modify their overly restrictive, customer-unfriendly return policy.

I cannot log into my account to accept my purchase even though I reset my password twice. I don't know what the issue is, but it may be username which I can't reset. I explained via email what the issue was, but the response from CS was to send me password reset instructions 24 hours later.
The item I received was fine, as pictured, but I did not receive the promised shipping notice until the day my item arrived and AFTER I complained via the only option for contact available: email. I guarantee you that no one responded directly. I will not shop here again. DO NOT purchase items through Poshmark.

BUYER BEWARE Poshmark does not stand by their return policy. It is non-existent along with their customer support. No phone line to dispute your claim. As others have said, basically sellers can sell anything they want with misrepresentation, false description and get away with it even when the order is not accepted, rather disputed. Poshmark will no longer get my business because they do not describe items accurately and do not stand behind their return policy. I will stick with ebay, a trusted and reliable online source for used goods. I am also going to turn them into the FBI, FTC and Better Business Bureau.

It's a discouraging place to shop on, to say the least.

I was searching for a specific bikini top to replace the same exact one I currently have and there were several in my size available from different sellers on Poshmark, all great prices and were supposedly like new. I ordered one.

Now, people keep saying there is no way to get a refund on Poshmark, but when I placed my order, I was told that your payment is not released to the seller unless you accept the order upon receiving it by going to the site and going through the process of accepting/releasing your payment to the seller. Obviously Poshmark does this because their seller reputation is not so great. So, you do have the chance to decide whether you want to keep your order or get your money back before it's too late. Its a good policy. But it's also a forewarning that you are highly likely to be dissatisfied with your order and want your money back. So it's up to you whether you want the hassle of ordering something that won't work out, but you CAN get your money back. Do not accept the order online unless you feel you got exactly what you paid for!

My experience with Poshmark has consisted of my order not being shipped within the 3-5 days the seller has to ship it. After 7 days Poshmark emails you saying that they have contacted the seller and not gotten a response, so you now have the chance to cancel your order and get your money back. I chose to do that and try ordering the bikini top from another seller. The same exact thing happened again. I did get my money back for the first order, and just a moment ago cancelled the last one to get my reimbursement, and will be checking to make sure it shows up in my bank account.

It hasn't been the worst experience for me because unlike several reviewers I didn't lose a cent. But it was a waste of time and I won't ever go on the Poshmark site again.

My piece of advice, FOLLOW THE GUIDELINES TO ENSURE YOU GET YOUR MONEY BACK. Do NOT accept an order unless it's exactly what you want in the condition you were told it would be in!

Customer service is none existent sellers can pretty much lie about their murchandise and refunds are none existent when you get ripped off by a seller.