PoshmarkReviews 2,866

I have to laugh at all the negative reviews on sitejabber regarding Poshmark.com. People, if you follow Poshmark's advice you will have few if any problems. We have had exactly one issue and it was the sellers fault, not Poshmarks. In fact, Poshmark quickly resolved the issue for us. Firstly, DO NOT respond to private email requests outside of Poshmark and then claim that it is Poshmark's fault when something goes wrong. Only sell through the Poshmark website! Do not PM anyone. More often than not you are getting scammed. Of course Poshmark charges you to sell on their website! You are paying for a service and for the the protection they provide if you sell the RIGHT WAY which is only through the website. You do not have to listen to lowballers just be patient and wait for someone to make an honest bid. If you follow their directions on sales and listings, Poshmark.com provides a safe and worry free method of selling high end items. We have no affiliation with Poshmark, I just hate to see them get blamed for other people's dumb mistakes.

Updated 2/28: My first experience with Poshmark I was selling a Tiffany ring. I had people try to low ball me as little as $20. I had people ask me to email them directly outside of poshmark (scammers) and the woman who purchased my item provided poshmark with the wrong address so I was never paid and the item was returned. I tried to contact customer service several times regarding the matter and got automated responses or a copy/paste response from some dude in India. Due to the high S&H on poshmark, people ask you to sell your item for off at times and try to get you to reduce costs so that shipping would be free. Every time I take money off an item it dings me and it isn't worth my time to sell an item for $2.50 profit. So 80% of my experiences have been great and drama free as a seller and buyer. 20% have been annoying. I had one lady buy a shirt from me that was listed as black and the label on the shirt said black. She received it and wanted to send it back because she said it was blue. Customer service is LOUSY. It took them forever to respond and the buyer took off with my item. After a month and threats to go to the BBB and attorney general, Poshmark refunded my money as the buyer never returned the item.

Absolutely non-ethical company. Bought a dress, got dress, dress was labeled as a certain size but had clearly been shrunk. Zipper was warped, and wouldn't zip. Dress will never fit. Complained, and after a series of back and forth, they denied my return request because technically, the dress was the same size that was advertised. I explained that no, technically it wasn't. They would not even address the broken zipper, even after asking them point blank "why are you not addressing the broken zipper." In response, they actually told me in an email (so i have it in writing) that I can go ahead and try reselling the item. Enraged, I asked them if that is their typical policy, to knowingly encourage users to sell bad items so that they can continue to profit off of already high percentages of the sale. No response. I cannot even believe that a business can so transparently be this non-ethical. DO NOT USE Poshmark. There are far better clothes selling/trading sites.

I had made a purchase and never got the package. Not sure what happened to it. I had to dispute the charge with my credit card company. Poshmark basically threatened that if i did that it will result in: (1) their credit being affected and (2) they will suspend my account. Lo and behold, my account has been wiped out. It wasn't suspended as they had threatened, but they deleted all my listings. Wow, way to go losers. Can't believe this is how their customer service does business. And to think they only can be reached by email is what drives me nuts. What kind of business model is this? You're a tech company and can't even allow people to call you guys? I wished I had see all these reviews sooner. Instead of selling my stuff, i rather donate it to a charity and get a tax deduction. Puh-lease, Poshmark. I ain't scared of you. P.S. I hope your credit was affected because I could care less. Hah!

I had found a little outfit at a Marshall's that I wanted to purchase, but needed two for my twin granddaughters (there was only one at Marshall's). I stood in the store and did a Google search on my phone and was delighted to find exactly what I needed on Poshmark! I immediately created an account & placed the order (May 22). By the girls' birthday (June 3), the outfit from Poshmark still had not arrived, so I gave the one I had to the girls & have been waiting for the other one. Today (June 12) I received an email informing me that my order was cancelled! REALLY?!?! What the heck?!? The reason? "Delayed Order". What does that even mean?! Well, that was my first experience with Poshmark, and it will be my last. Once my refund is processed I will be removing my payment information and deleting my account. Stick with Amazon!

Upon attempting to deposit my $$ into my account that I made from the items I've sold. Poshmark said they said a verification to my e-mail with a code that I have to type in to set up my direct deposit. I never received ANY verification code. I have tried several times to have the e-mail re-sent and never received it. How on earth am I supposed to retrieve the money I've earned?!?!

I have also e-mailed Poshmark. Support and never received a single reply. Does anybody know how to file for fraud so that I can get my money back?

Thanks!

First purchase... I waited and waited for item... they couldn't locate seller... luckily they returned my money... but really needed the item... second... poor quality item... flaws not depicted in sellers pics. I notified them immediately I wanted to return and sent pics from my phone. I asked they send me mailing label so I can get my money back. They informed me later I had 72 hours to complete return request on a certain "return site". Not user friendly... told them I was having prob with that site... they went ahead and disbursed the funds to seller knowing I was unhappy and wanted to return the handbag. This is an online platform that obviously lacks integrity.

There is 0 seller protection on this app. Poshmark claims items cannot be returned unless it's specifically misrepresented in the original listing. I recently had a case opened on an expensive Michael Kors purse (BRAND NEW) I sold. The buyer claims there were stains/marks on the item. It took over a week for the case to be reviewed and ultimately approved. I emailed them multiple times on how uncomfortable I was having my $200 purse just sitting in a random person's house. Of course I did not receive a reply. Their customer service is lacking to say the least. I eventually received the item back sans any "stains" or "marks"... HMMM... that's odd. I wonder what Photoshop program the buyer used to transpose stains on my purse. It also smelled of cigarette smoke which is absolutely disgusting given that I don't smoke. Oh, I also had a buyer return an item for a LOOSE STRING (that's the reason I was given) and Posh approved.

I also would like to mention how absolutely obnoxious their fees are. 20%? Really? I'm already marking the item down to appease any potential buyer and your scamming me out of 20% of my profit. It's funny how apps like Mercari and Vinted can get away with low fees. Even Ebay isn't as bad and that's a much larger platform.

Although I have 10,000 followers and have had the app for two years, I will slowly be closing my account down because I no longer feel comfortable selling ANYTHING on there.

Used PM for the 1st time last night to buy a LV product. Just went ahead and ordered it and paid with my CC. Got emails, saying product would be shipped and yada yada. Received an email today saying order was cancelled and the reason noted was - other. Other? Yes folks, that's all the explanation I got. Called my CC company and was told I'm well within my balance. The price was lower than anywhere else but that's not up to me, I didn't set the pricing. I just made what I thought was a legitimate purchase. So this was either sellers remorse, or just bait for an unsuspecting buyer. Will never use this site again and wanted to warn others of the fishy business practices this company apparently practices.