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Poshmark

1.3

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Poshmark Reviews Summary

Poshmark has a rating of 1.3 stars from 2,866 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Poshmark most frequently mention customer service, credit card and phone number. Poshmark ranks 49th among Consignment sites.

service
786
value
709
shipping
680
returns
659
quality
640

We monitor reviews for authenticity

Pennsylvania
1 review
10 helpful votes
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Selling an item
July 11, 2017

Has anyone ever listed a item top sell on poshmark and been asked to go through emailing, personal check, and local pick up to do it? This had happened to me twice now and it's making me very nervous.

Date of experience: July 10, 2017
North Carolina
1 review
6 helpful votes
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I was trying to find a specific Handbag for my wife for Xmas who had hers stolen. Found it on Poshmark for a reasonable price. Bought it for her in November. Mid December, I finally get an email from the seller - It is no longer available! She probably sold it to one of her friends or something! So I try again in June for my wife's birthday on July 8th. Do a google search for the style/ brand of handbag. Once again, only place I find it is Pissmark. I order it and wait. Hear nothing. It's the day before her birthday and I still hear nothing. No confirmation of order, no tracking number, nothing. I hit the seller up on her Facebook-like page asking where the bag is and if she even got my order on July 4th. It's the 9th now and still no response. This site needs a way to contact their sellers OTHER THAN THEIR BULL$#*! SOCIAL MEDIA INTERFACE. If the seller doesn't check it, they don't know to contact their buyers. Really $#*!ty way to do business.

Date of experience: July 9, 2017
California
1 review
8 helpful votes
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I Have **WANTED** To Buy some Items--Oddly The "Sellers'' I Use that term Loosely--REFUSE/Wont Answer Questions? Post One Pic--NOT even saying if its New Or Used--I Have Not Heard from NUMEROUS SELLERS--That ONLY Leads Me To Believe What is the Actual Condition of this item? Its Actually QUITE FUNNY! Poshmark How do you stay in Business? Start Charging to List SO MAYBE Sellers will Answer a Question and God Forbid SELL AN ITEM!

Date of experience: July 7, 2017
Colorado
1 review
6 helpful votes
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No quality filter
July 6, 2017

I've had a couple of great transactions and a couple to be desired. Essentially, there is no quality control. You can buy something that isn't actually still available because people don't delete their sold items. The biggest complaint is getting an item that isn't remotely as advertised, I. E. in poor condition. It's just annoying from a site referring to itself as "posh mark". And why the hell are people allowed to sell crap from old navy?

Date of experience: July 6, 2017
Ohio
1 review
5 helpful votes
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Just be aware
July 5, 2017

I've purchased 5 or six things in the past month. For the most part the experience has been positive. I've had one bid accepted but merchandise never shipped; refund was made promptly although I was disappointed not to get the item I thought I bought. Another item was refunded right after a bid acceptance and payment. I don't know why this system is much more loosey-goosey than Ebay, but you do have a chance to get high-end merchandise at really good prices. My other experiences are positive and went without a hitch. All in all I will continue to use this site as there are item I can't get elsewhere. So far I haven't had any disasters. LOL

Date of experience: July 4, 2017
Florida
1 review
7 helpful votes
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Poshmark Rip Off
July 3, 2017

Same situation happen to me and they don't have a phone number that actually works. It's constantly busy and only do e-mails. They are nothing but white trash thieves!

Date of experience: July 3, 2017
Minnesota
1 review
6 helpful votes
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I purchased one of her Revamp Productions Handbags for the price listed for the item ($200). She cancelled my order and said I owed her $200 more, finally she said she would sell it for $250, but then she would not honor this either and blocked me from any further comments. If this was a store the Attorney General would be looking into this business!

Date of experience: July 3, 2017
Texas
1 review
0 helpful votes
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I purchased a Consuela purse from a person out of San Marcos Tx for my wife's birthday advertised in posh mark very recently I accidentally responded to overall rating and deleted my e-mail before my wife saw the tote. It is a brand new tote, buit too big and the color was not a white color as seen on photo advertised. I need to return it but have no way to contact the seller nor a way to let poshmark or e-bay know that it was not what she wants. I have tried to find the original post where it would be posted as sold and can not find that. Any suggestionsTIA.

Date of experience: June 30, 2017
California
2 reviews
3 helpful votes
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The are a rip off
June 29, 2017

I purchased a pair of jeans on poshmark and when i recieved them they were way to big. I contacted the seller and they were more than happy to issue me a refund however poshmark says all sales are final and recommends i sell the jeans or give them away for free. I cannot get a refund. This to me seems very wrong.

Date of experience: June 29, 2017
Pennsylvania
1 review
0 helpful votes
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Bought used shoes
June 29, 2017

I had a pair of shoes that I loved and were looking for different colors in the same pair. I found it on Poshmark. I got them within about 4 days. Although worn before, they look as though they were not. And I got a very nice card inside from Sylvia thanking me for shopping in her closet. I will definitely use this site again.

Date of experience: June 28, 2017
Iowa
1 review
4 helpful votes
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I started selling on Poshmark in June of 2016 by selling nice clothes and shoes I would usually take to Goodwill or try to sell at a resale shop. I was able to keep a greater percentage from Posh than any resale shop I contacted and I could do everything from home and nothing was rejected. I both buy and sell on the sight and have never encountered any problems. I have noticed, however, my sales have slowed down since the increase in shipping. I wish there was some way to reduce the shipping cost. I think a lot more people would purchase items.

Date of experience: June 28, 2017
Tennessee
1 review
10 helpful votes
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I ordered several items and never received them. I attempted to contact the merchant several times and when they responded they told me the items were delivered and I should check with my neighbors. I asked for a refund and they will not give it. I will not be ordering from them again and I advise others to avoid them as well.

Date of experience: June 27, 2017
Rhode Island
2 reviews
7 helpful votes
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RIP OFF
June 27, 2017

CAN'T GET IN TOUCH WITH THEM. PHONE NUMBER NO LONGER IN SERVICE. SAY THEY WAIT 3 DAYS AFTER DELIVERY BEFORE THEY COMPLETE PAYMENT TRANSACTION BUT THEY DONT. ITEM NOT AS DESCRIBED BUT THEY HAVE NO WAY TO CONTACT THEM THAT I HAVE FOUND. RIP OFF. LOOKS LIKE THEY TAKE YOUR MONEY AND COULD CARE LESS IF THE CUSTOMER HAS ANY ISSUES. FIRST AND LAST EXPERIENCE DEALING WITH THEM. THEY SUCK

Date of experience: June 27, 2017
New Jersey
2 reviews
11 helpful votes
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They don't have any actual customer service phone number that you can reach and have not responded to an issue i had. Its been more then 24 hrs. The site is cool but their service sucks

Date of experience: June 27, 2017
New York
1 review
9 helpful votes
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The people on this site are SO annoying. Bored housewives with cheap old clothes. They leave comments that they dream of buying my designer items. Who has time for this nonsense. It's only for super low end. I was able to sell some designer, but it was exhausting.

Date of experience: June 27, 2017
Florida
1 review
4 helpful votes
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I have some money to receive from selling something with them but I cannot access the email where supposedly they sent me a code in order to set it up. So now I am stuck with this situation. I have emailed them 3 times and no response so far... How can a company like this not have a phone number for customer support?

Date of experience: June 27, 2017
Massachusetts
1 review
5 helpful votes
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Not bad
June 27, 2017

As a buyer I will say I never had a problem until recently. I've ordered 3 pairs of sunglasses and the sellers were all great as well as the sunglasses. All were shipped out within 3 days and product was what I expected.

However, my recent purchase was a MK bag, seller abw93 never shipped it out. She never contacted me or kept me up to date. What bothered me is her account wss active the entire time. Seller was sent a reminder by Poshmark as well. I canceled the order and received my refund right away.

Other then the very bad experience with seller abw93, I never had a problem. I actually just ordered the same bag from another seller. I would negotiate the price a little but I would not lowball the sellers. They do have to make some kind of profit. And keep in mind, Poshmark does keep 20 percent.

Date of experience: June 27, 2017
California
2 reviews
8 helpful votes
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Way to expensive
June 27, 2017

Their fees are outrageous. More than even bigger sites that get more sales. Insane. I would stearate clear of this site. With the high fees you won't make much plus as buyers high fees means over priced items.

Avoid

Date of experience: June 26, 2017
Wisconsin
1 review
0 helpful votes
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Good Selling App!
June 26, 2017

This is a good app to sell all of your unwanted clothes. I made so much money off of it. Use my code "BROOKIE999" to earn $5 just by signing up!

Date of experience: June 25, 2017
California
1 review
3 helpful votes
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Seller Desynow is rude and insulting, waited 2 weeks for an item that never shipped, when questioned she got rude and nasty! Wrote 5 complaints to Poshmark and they said they will refund my money and I should have it in 30 days! But nothing about the seller being rude or not following the rules!
Did have 2 seller that were great but this 1 and the way Poshmark handled it will make me stay away

Date of experience: June 25, 2017