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Poshmark has a rating of 1.3 stars from 2,866 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Poshmark most frequently mention customer service, credit card and phone number. Poshmark ranks 49th among Consignment sites.
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Has anyone ever listed a item top sell on poshmark and been asked to go through emailing, personal check, and local pick up to do it? This had happened to me twice now and it's making me very nervous.
I was trying to find a specific Handbag for my wife for Xmas who had hers stolen. Found it on Poshmark for a reasonable price. Bought it for her in November. Mid December, I finally get an email from the seller - It is no longer available! She probably sold it to one of her friends or something! So I try again in June for my wife's birthday on July 8th. Do a google search for the style/ brand of handbag. Once again, only place I find it is Pissmark. I order it and wait. Hear nothing. It's the day before her birthday and I still hear nothing. No confirmation of order, no tracking number, nothing. I hit the seller up on her Facebook-like page asking where the bag is and if she even got my order on July 4th. It's the 9th now and still no response. This site needs a way to contact their sellers OTHER THAN THEIR BULL$#*! SOCIAL MEDIA INTERFACE. If the seller doesn't check it, they don't know to contact their buyers. Really $#*!ty way to do business.
I Have **WANTED** To Buy some Items--Oddly The "Sellers'' I Use that term Loosely--REFUSE/Wont Answer Questions? Post One Pic--NOT even saying if its New Or Used--I Have Not Heard from NUMEROUS SELLERS--That ONLY Leads Me To Believe What is the Actual Condition of this item? Its Actually QUITE FUNNY! Poshmark How do you stay in Business? Start Charging to List SO MAYBE Sellers will Answer a Question and God Forbid SELL AN ITEM!
I've had a couple of great transactions and a couple to be desired. Essentially, there is no quality control. You can buy something that isn't actually still available because people don't delete their sold items. The biggest complaint is getting an item that isn't remotely as advertised, I. E. in poor condition. It's just annoying from a site referring to itself as "posh mark". And why the hell are people allowed to sell crap from old navy?
I've purchased 5 or six things in the past month. For the most part the experience has been positive. I've had one bid accepted but merchandise never shipped; refund was made promptly although I was disappointed not to get the item I thought I bought. Another item was refunded right after a bid acceptance and payment. I don't know why this system is much more loosey-goosey than Ebay, but you do have a chance to get high-end merchandise at really good prices. My other experiences are positive and went without a hitch. All in all I will continue to use this site as there are item I can't get elsewhere. So far I haven't had any disasters. LOL
Same situation happen to me and they don't have a phone number that actually works. It's constantly busy and only do e-mails. They are nothing but white trash thieves!
I purchased one of her Revamp Productions Handbags for the price listed for the item ($200). She cancelled my order and said I owed her $200 more, finally she said she would sell it for $250, but then she would not honor this either and blocked me from any further comments. If this was a store the Attorney General would be looking into this business!
I purchased a Consuela purse from a person out of San Marcos Tx for my wife's birthday advertised in posh mark very recently I accidentally responded to overall rating and deleted my e-mail before my wife saw the tote. It is a brand new tote, buit too big and the color was not a white color as seen on photo advertised. I need to return it but have no way to contact the seller nor a way to let poshmark or e-bay know that it was not what she wants. I have tried to find the original post where it would be posted as sold and can not find that. Any suggestionsTIA.
I purchased a pair of jeans on poshmark and when i recieved them they were way to big. I contacted the seller and they were more than happy to issue me a refund however poshmark says all sales are final and recommends i sell the jeans or give them away for free. I cannot get a refund. This to me seems very wrong.
I had a pair of shoes that I loved and were looking for different colors in the same pair. I found it on Poshmark. I got them within about 4 days. Although worn before, they look as though they were not. And I got a very nice card inside from Sylvia thanking me for shopping in her closet. I will definitely use this site again.
I started selling on Poshmark in June of 2016 by selling nice clothes and shoes I would usually take to Goodwill or try to sell at a resale shop. I was able to keep a greater percentage from Posh than any resale shop I contacted and I could do everything from home and nothing was rejected. I both buy and sell on the sight and have never encountered any problems. I have noticed, however, my sales have slowed down since the increase in shipping. I wish there was some way to reduce the shipping cost. I think a lot more people would purchase items.
I ordered several items and never received them. I attempted to contact the merchant several times and when they responded they told me the items were delivered and I should check with my neighbors. I asked for a refund and they will not give it. I will not be ordering from them again and I advise others to avoid them as well.
CAN'T GET IN TOUCH WITH THEM. PHONE NUMBER NO LONGER IN SERVICE. SAY THEY WAIT 3 DAYS AFTER DELIVERY BEFORE THEY COMPLETE PAYMENT TRANSACTION BUT THEY DONT. ITEM NOT AS DESCRIBED BUT THEY HAVE NO WAY TO CONTACT THEM THAT I HAVE FOUND. RIP OFF. LOOKS LIKE THEY TAKE YOUR MONEY AND COULD CARE LESS IF THE CUSTOMER HAS ANY ISSUES. FIRST AND LAST EXPERIENCE DEALING WITH THEM. THEY SUCK
They don't have any actual customer service phone number that you can reach and have not responded to an issue i had. Its been more then 24 hrs. The site is cool but their service sucks
The people on this site are SO annoying. Bored housewives with cheap old clothes. They leave comments that they dream of buying my designer items. Who has time for this nonsense. It's only for super low end. I was able to sell some designer, but it was exhausting.
I have some money to receive from selling something with them but I cannot access the email where supposedly they sent me a code in order to set it up. So now I am stuck with this situation. I have emailed them 3 times and no response so far... How can a company like this not have a phone number for customer support?
As a buyer I will say I never had a problem until recently. I've ordered 3 pairs of sunglasses and the sellers were all great as well as the sunglasses. All were shipped out within 3 days and product was what I expected.
However, my recent purchase was a MK bag, seller abw93 never shipped it out. She never contacted me or kept me up to date. What bothered me is her account wss active the entire time. Seller was sent a reminder by Poshmark as well. I canceled the order and received my refund right away.
Other then the very bad experience with seller abw93, I never had a problem. I actually just ordered the same bag from another seller. I would negotiate the price a little but I would not lowball the sellers. They do have to make some kind of profit. And keep in mind, Poshmark does keep 20 percent.
Their fees are outrageous. More than even bigger sites that get more sales. Insane. I would stearate clear of this site. With the high fees you won't make much plus as buyers high fees means over priced items.
Avoid
This is a good app to sell all of your unwanted clothes. I made so much money off of it. Use my code "BROOKIE999" to earn $5 just by signing up!
Seller Desynow is rude and insulting, waited 2 weeks for an item that never shipped, when questioned she got rude and nasty! Wrote 5 complaints to Poshmark and they said they will refund my money and I should have it in 30 days! But nothing about the seller being rude or not following the rules!
Did have 2 seller that were great but this 1 and the way Poshmark handled it will make me stay away
Answer: You've got to be smart about shopping online these days. There are scammers wherever you go. That said, if you follow the guidelines and steer clear from trading, which most sites don't condone, then you'll be fine. I've purchased over 100+ items on poshmark and have sold over 90+ with complete success, with the exception of the one time I decided to trade... I've purchased low prices items before and received junk a couple times, but Poshmark ALWAYS refunded me! Maybe I'm super savvy, so here's what I always do: 1. Always checkout the seller's reviews. 2. Always ask if there are any flaws with used items. 3. Always ask if sizing is TTS: "true to size" 4. And most importantly, always ask if it's authentic (unless otherwise specified in the description) These 4 questions have always led me to receiving exactly what I wanted and at half the retail price! Plus, it's so much fun! I've made a considerable amount of income from it, while also adding a nice set of items to my own closet! Good luck out there!
Answer: I have received every item I have ever bought on poshmark. It arrived on time and was in the exact condtion as was promised and how it appeared in the pics.
Answer: Well yes she received the boots and probably didnt like them or they didnt fit etc. she is trying to get her money back by trying to re sell them for 70.00 however she would only get 56.00
Answer: It took a long time, but today Poshmark said they refunded the entire purchase amount plus shipping because the booties I ordered were misrepresented. It took About a month and a half. Two times they offered me small credits toward another Poshmark purchase. I filed a very well documented (12 pages of emails, screen shots of the ad and screen shots of dialogue between me and the seller, Kimology) fraud claim with my credit card company, and I emailed Poshmark's customer service to advise them. Two days later they told me they were refunding my money. We'll see if that happens. Poshmark's customer service is terrible, but persistence paid off. Best of luck to you!
Answer: Ask probing questions: non-smoker? Ever been dry cleaned? How worn is it? Cats? Etc
Answer: I have the total opposite reaction to this question. This mystery group that decides what the outcome will be is ridiculous. You can't talk to anyone, and my last attempt to get support through emails, took one month! Not a fan of learning who the good sellers are by trial and error...
Answer: She probably stalked the other seller's listing and found you commented on the item you purchased. So technically, yes they can see what you buy as long as you commented something on the purchased listing.
Answer: Be careful on posh because they do not have your back. There is a lot of scandalous people on posh. Be careful on ebay as well. I bought a Michael Kors set on ebay that was listed as excellent condition but it was stained and reeked of cigarette smoke. Ebay did not refund my money. They said since it wasn't listed as brand new with tags I was screwed. I was out $315. Who wants a handbag and wallet that smells like shit? I think twice before buying on Ebay since that experience. Shame on the dishonest seller and Ebay for allowing that behavior. Good Luck!
Answer: Have you sent an email to Poshmark support? I have before and they did respond
Answer: You unfortunately cannot return an item if it doesn't fit. It's best to ask the seller the measurements of the item, if they tell you the wrong measurements you can return it. If they will not give you the measurements then don't buy from them. I'm new to selling on Poshmark and I will allow people to return their items if they don't fit because I believe that's what's right, you will find other good sellers!
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