PoshmarkReviews 2,866

"Agresale" (Alexa Moiso) of Oregon advertised a pair of shoes saying:
In good condition. Does have wear in interior from use as shown in pictures. A few creases near front toes. Material is patent leather. Heel height is approx. 3". I personally think these run slightly small and would fit best for a size 9."

$40 plus $6.49 shipping (which they asked - you can make offers which I didn't realize) I paid and upon arrival they fit like a true 9.5! I'm a 9 so I contacted seller and seller said:

I'm sorry they didn't work for you! I'm an 8.5 and thought they ran slightly small for a 9.5. I am unsure of what to do for you as there are no returns unless there is a flaw with the item.~agresale
*******@maureensharib maybe you can email poshmark and see what you can do? You can always resell them yourself as well.

I did as suggested and here's poshmark's response:
Have reviewed the case you submitted for order "j. Crew valentina patent d'orsay pumps". Unfortunately, this case does not qualify for a return because:
- unfortunately, this does not qualify for an item not as described return per our guidelines
- sizing can vary by fit and was not misstated by the seller
- moving forward, we highly encourage prospective buyers to ask as many questions as possible before making a purchase, including exact measurements, materials, etc
- Item can be re- listed and sold in closet

When I tried to contact the seller again the seller had blocked me.

I'm NOT a poshmark seller - will not be a poshmark buyer again in the future and encourage you not to be a poshmark buyer in the future based on this case of bait and switch and self-dealing on poshmark's part.

Maureen Sharib
Cincinnati, OH

I googled Anne Klein mesh watch. One came up and it was through Poshmark. There was a picture. The seller said it was oversized without a battery. I ordered it. When I received it, I tried it on but it was so small, I couldn't latch it. I am a 5foot 115 pound women so I was surprised. I contacted Poshmark within 18 hours. They email me back after 4 days and claimed I hadn't followed the return procedure of 3 days. They will not honor a refund. NEVER buy ANYTHING from this place. They suggested I donate the watch! They are very unprofessional and don't support the buyers, without whom they couldn't exsist.

I've been a seller for a couple of months now and have made extra pocket money selling my gently used clothing and stuff. If I never found this app, I wouldn't have made that extra rent money. I think this app is good to clear out closets! But even though shipping cost is high and 20% commision sucks for me, I still like the app. It's easy to use and I haven't had any problems with it so far. All the buyers are nice& haven't returned anything they bought from me. Another thing that sucks is that sometimes I have to wait 3 days for the buyers to accept the items they received from me on the app in order to get my money in to my account. Sooooo, 1 star off from that.

They are the worst online seller of clothes. The seller doesn't give a good description of their items (very brief). Poshmark will not give you your money back if it's the wrong size or if you didn't ask the Seller enough questions about the item. I had one seller unable to find the item I was trying to buy and had to wait 8 days and ask for a refund, which is only handled through Poshmark. You can't talk to the Seller again after the sale. You can only email Customer Support with the problem and it takes forever for an answer. I have closed my account with them and only buy things from Ebay or Amazon. You can call them and everything is 100% customer satisfaction with Ebay and Amazon. With Poshmark they tell you to resell the item or donated it. They will not help you with a valid problem. I DON'T KNOW HOW THEY STAY IN BUSINESS, THEY ARE TERRIBLE TO THE BUYER. I wouldn't give them any stars if I could.

Horrible... absolutely horrible. I placed an order and heard nothing for almost two weeks. Finally, I cancelled it and it says oh it has already shipped. Would have thought I would have had within a week since it already shipped. We'll now I'm on vacation and supposedly it just got there and I'm suppose to ship it back within 48. I'm livid because now I'm getting screwed over and have to change my schedule around just to meet with them. It shouldn't have taken this long for this item. This is an absolutely ridiculous app for clothes... don't expect your stuff on time, don't expect them to work with you, don't expect good service, and don't expect to get your money's worth. Atleast with wish (another buying app) I could send it back on my schedule, but no this app doesn't care to understand... they only care about getting their money or $#*! back.

7/15/17
I just started selling on the site a couple weeks ago and most of the buyers where great. I had quite a few name brand purses some of which where just like new. I had a buyer claim that I sent her a damaged Patricia Nash purse which is not true. Poshmark only responded to me with automated emails. I ask to see the photos of the damage because I know the hardware, which she claimed, was damaged was not. I even submitted all my photos where you can clearly see no damage to the hardware... still nothing. Then yesterday I get an email that tells me they are refunding her money because she proved her claim and there was damage. So now I am waiting to see what exactly I am getting back... since my purse was hardly used. If your thinking of trying this site BEWARE! I am currently waiting on the remaining money to clear and once it does I will be deleting my info and the app.

Update---I had to give them a star which if given the choice they would get no stars... this is an update to my original review. So I reviewed them on their customer service And on their response to the damage the buyer claimed to my Patricia Nash purse... so got the purse back and she pried off one of my studs. Why you ask? So do I all I got back was the back of the stud which u could clearly see she had pried off the beautiful brass stud from the front of my purse. But again Poshmark sided with her then had the audacity to offer me $10 for my troubles... seriously? I sold this purse lower but that doesn't change the value... again I do not Like people who have no moral compass and that would be this buyer. But the worst is Poshmark's stance... let me just say that any good name brand selling site needs sellers. No good seller will put up with this and that would be why Poshmark is full and I mean FULL of fraudulent products. BUYER BEWARE... SELLERS BEWARE!

The pants I ordered via Poshmark arrived with holes in them (this was not mentioned in the item description). My process of dealing with their glitchy website as well as dealing with their customer service in trying to get a refund has been insanely frustrating. No phone service; you must communicate via email and it took 2-3 days for them to respond to me. After receiving 2 generic cut-and-pasted responses from them that did not fully apply to my situation (ultimately saying that they were not going to return my money), they finally returned my $56 after my 3rd dispute. It felt like they were just putting off my case with the hopes that I'd let it go so that they could make more money; it all seemed sloppy and dishonest. The only reason I gave 2 stars vs 1 is because they did ultimately refund my money, but I don't plan to use this site again.

I just decided to empty my "Poshmark Closet"! My husband just purchased this gorgeous dress for me on Poshmark. This purchase was based on the answers given by the Seller to other Poshers. Why would we pay $71 for a dress if I knew that the info she gave me was incorrect or false. After 3 days of sending pictures and going through this case (which was probably a pacifier anyway) they gave me a $5.00 credit! What an insult! It does not even cover the shipping I paid for it! (which is $6.49). This is the 2nd time that I opened a case...(I rarely complain). I have been with Poshmark now for about a year and I am totally done. I have received dirty clothing in the past and I could clearly smell that the seller had worn it and just tossed it in a box to ship out. Gross!
I have noticed a lot of bullying and shaming of others! Misleading comments, sellers suggesting to others to just check the "never received order/item". So that buyer and seller get their money back! (seriously?) I have noticed people left and right offering to sell through PayPal or other sites thus not to have to pay the 20%.
I can now understand the 20% is ridiculously high if there is no buyer protection or a decent seller protection. Because of another case I have noticed that Poshmark tends to take sides. (NOT ETHICAL). They allow all kinds of %^&* if the seller is constantly making money for them.
Yes Yes! Poshmark is doing great! They always get 20% of the sell.
So... I am now stuck with a gorgeous Sherri Hill (valued at $450) dress that can not even be altered and the seller just tossed it in a plastic bag and glued a shipping label on it. I rather donate my clothes or give it away than ever paying another 20% to Poshmark. Never ever again. Removing this app off my phone as soon as my recent orders have arrived! Buyers BEWARE! They really do not care!
Oh... I added this because I just realized...
Watch out while on the app. While swiping to watch all the items go by it is sooooo very easy to accidentally purchase an item!

PROS:
I've scored some unbelievable deals on legitimate designer items.
Easy site to search.
Bundling and making offers is easy

CONS:
Poshmark does allow the sale of fakes.
If a seller is a scammer, abandons their store/does not ship, there is no system to kick them off like ebay.
Their case review system is random at best. It sucks for buyers and sellers.
No communication other than a very slow email with corporate or cs specialist. No other way to communicate with sellers/buyers other than public posts.

Poshmark is the epitome of a terrible business-mostly for sellers. They let people return items simply because they weren't what they wanted or something and poshmark hardly takes into account the fact that this is not the sellers problem and that furthermore, returning an item that isn't even damaged is ok. I recently had a buyer that reported that 2 of the items were broken when they got to her but this couldn't be more untrue. She even stated herself in the comments that she had broken one of the Bracelets herself and the other was not even broken, just cracked (which she should have been able to see in the original ad and photos). I did not send damaged items or even items that were different from their listing. This is an unfair case of the buyer trying to return something simply because it's not what they expected. I have heard from many users that Poshmark unfairly accepts returns from buyers who do not have a legitimate reason and now I've experienced it firsthand. Absolute $#*! customer service and complete disregard of the business ethics they claim to follow. So honestly $#*! YOU POSHMARK. 0/10 would reccomend