Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Porch

Porch

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Porch?
grey stargrey stargrey stargrey stargrey star

Porch Reviews Summary

Porch has a rating of 3.4 stars from 212 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Porch most frequently mention great job and next day. Porch ranks 4th among Home Remodeling sites.

service
31
value
28
quality
27

Instant Feedback

218 reviews

We monitor reviews for authenticity

Florida
2 reviews
0 helpful votes
Follow Kathleen Y.
Unfollow Kathleen Y.
Share Review
Report Review

Hired
November 14, 2019

I've hired someone for my project. Please stop calling me.

Date of experience: November 14, 2019
North Carolina
1 review
0 helpful votes
Follow Bobby G.
Unfollow Bobby G.
Share Review
Report Review

Excellent source
November 14, 2019

Had an all within one hour. Was polite, knowledgeable, and flexible. Appointment process is excellent-hop the rest goes this smoothly.

Date of experience: November 13, 2019
Georgia
1 review
0 helpful votes
Follow Christine J.
Unfollow Christine J.
Share Review
Report Review

Fast results
November 13, 2019

I had calls within minutes of submitting my request. The companies that reached out to me were professional and knowledgeable.

Date of experience: November 13, 2019
Indiana
1 review
0 helpful votes
Follow Brian Z.
Unfollow Brian Z.
Share Review
Report Review

Wallpaper Installation
December 12, 2019

I am still waiting for a response to my request to find qualified wallpaper hangers in my area

Porch attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 12, 2019
Wisconsin
2 reviews
1 helpful vote
Follow Helen S.
Unfollow Helen S.
Share Review
Report Review

Missed the boat completely
December 12, 2019

I asked for help related to making my screen porch usable year-round and used the word "winterize." Got back information about irrigation systems for yards so, they do not freeze.
I know how to google "winterize" and had already done research about this. Whoever got my request evidently did not read it carefully or know anything at all about how to search for appropriate businesses.

Porch attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 11, 2019
California
1 review
0 helpful votes
Follow Demarco N.
Unfollow Demarco N.
Share Review
Report Review

Don't use it
December 11, 2019

They never sent a recommendation or a phone call from a professional to consult with over the service I needed

Porch attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 11, 2019
Pennsylvania
1 review
0 helpful votes
Follow Michael Q.
Unfollow Michael Q.
Share Review
Report Review

No one showed up or called for our appointment for Friday November 8,2019. No call at all. Porch service was quoted through Overstock. Appointment was set up on line, no show.

Porch attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 11, 2019
Ohio
1 review
1 helpful vote
Follow Anthony Y.
Unfollow Anthony Y.
Share Review
Report Review

The contractor missed the 9:00 appointment. He called and rescheduled for 11:30. He arrived after 12:00. He then left the job because he did not have a stud finder and went to get one. He was gone for over an hour. When he returned he mounted the TV successfully, but spent hours trying to run the cord through the wall, which he eventually gave up on. Then he charged my elderly mother $203 when Porch had quoted $118. As you might expect, I am furious.

Porch attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 10, 2019
Texas
2 reviews
0 helpful votes
Follow Anthony X.
Unfollow Anthony X.
Share Review
Report Review

Prompt service
November 10, 2019

The HVAC contractor was quite thorough and honest and delivered prompt service as promised. We will most likely use this service again if needed in the future.

Date of experience: November 10, 2019
New Mexico
1 review
0 helpful votes
Follow Robin Y.
Unfollow Robin Y.
Share Review
Report Review

Too in your face for me
December 8, 2019

All I wanted was to get an idea of how much it would cost to have a garbage disposal installed. Instead I got a barrage of calls and texts. I would have preferred a list of providers in my area that I could have called when I was ready.

Porch attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 8, 2019
Massachusetts
1 review
0 helpful votes
Follow Finn Q.
Unfollow Finn Q.
Share Review
Report Review

Never heard back
December 8, 2019

I never heard back from the contractor. Not worth it.

Porch attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 7, 2019
District of Columbia
1 review
1 helpful vote
Follow Dottie I.
Unfollow Dottie I.
Share Review
Report Review

Porch a no show
December 7, 2019

I asked Porch to give me the name of some local businesses that could clean and repair my gutters. They just sent me a questionnaire, which I filled out. But there were never any business names sent to me. I won't be using Porch again.

Porch attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 7, 2019
New Jersey
1 review
0 helpful votes
Follow Bonnie B.
Unfollow Bonnie B.
Share Review
Report Review

Do not click on this!
December 6, 2019

If you click on this you will get people calling you from all over the country and not whom you intended it to go to. Stay away from this form. It appears to be phishing because I intended it to be sent to a specific electrician in my town and I got calls, texts and emails from Georgia, Oregon, North and South Jersey. I had to block many calls. Extremely aggravating.

Porch attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 6, 2019
South Carolina
3 reviews
0 helpful votes
Follow M B.
Unfollow M B.
Share Review
Report Review

We scheduled PORCH for a small project to recess & install a medicine cabinet. They failed to book it or notify us. Waste of time!

Porch attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 29, 2019
Georgia
1 review
0 helpful votes
Follow Danielle B.
Unfollow Danielle B.
Share Review
Report Review

Super Friendly Staff
October 24, 2019

It was very easy and convenient to book a handyman via Porch's site. Our technician, Larry, was great! Very professional and polite and did an awesome job installing our light fixtures in the kitchen. Very happy! Thank you!

Date of experience: October 22, 2019
Florida
1 review
0 helpful votes
Follow Aloysia H.
Unfollow Aloysia H.
Share Review
Report Review

The installer cam on time and did a neat and excellent job of replacing my two bathroom fans. Clean job and no mess. I appreciated the worksmanship.

Date of experience: October 22, 2019
Colorado
1 review
0 helpful votes
Follow Karen G.
Unfollow Karen G.
Share Review
Report Review

Did a Great job!
October 17, 2019

Porch replied to my inquiry promptly and sent a contractor equally as fast. Rob discussed the project with me and got right on it! He did a great job, worked quickly, and left the yard better than he found it! I'd use him again!

Date of experience: October 16, 2019
Texas
2 reviews
0 helpful votes
Follow Diane I.
Unfollow Diane I.
Share Review
Report Review

I needed a garbage disposal installed. Sam arrived on time and fixed me up in a little under an hour. Service was more affordable that the ARS subcontractor that Home Depot had contacted. Glad I went this route.

Date of experience: October 16, 2019
Washington
2 reviews
0 helpful votes
Follow Adele P.
Unfollow Adele P.
Share Review
Report Review

Great service!
October 17, 2019

James (Hunt?) cleaned our dryer vent. He was very professional and friendly. He removed tons of lint from the vent, spliced a portion that had holes in it and reattached one of the leg stabilizers that had come loose. I highly recommend him! I will personally request him whenever I schedule a dryer vent cleaning for my son as well.

Date of experience: October 15, 2019
Virginia
2 reviews
0 helpful votes
Follow Geordie M.
Unfollow Geordie M.
Share Review
Report Review

Jim was friendly, skilled and creative in the installation of our microwave drawer. I definitely recommend Front Porch.

Date of experience: October 15, 2019

From the business

Porch is the leading destination for professional installation, assembly, repair, maintenance, and other home services from quality pros. Porch has a nationwide network of home services professionals that make it fast and easy to tackle whatever's on your home to-do list. Porch also connects customers with a suite of free services, including a dedicated Home Assistant, 24/7 help, online project management, project cost guides, pro reviews, and much more. Learn more at porch.com.


porch.com
Seattle, WA, United States