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Porch Reviews Summary
Porch has a rating of 3.4 stars from 212 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Porch most frequently mention great job and next day. Porch ranks 4th among Home Remodeling sites.
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I placed an appointment through Porch for blind installation. I originally had it for Monday 12/16, but changed it to the Saturday before (12/14). It is 5:15 on Friday 12/13 and they have called me to tell me that they couldn't find a provider to install the blinds for tomorrow at 9AM. What was the point of getting verbal and written confirmation of the appointment if they never had anyone? Completely unacceptable. I should have just gone with talking to a provider directly. Then I would know it would be done. Avoid Porch at all costs.
Great work. Quick and efficient. Polite and helpful
Thank you for your help and service. Have a great day.
Guy who assembled was great! Some confusion with scheduling. Was rescheduled twice. Wasn't told it needed to be rescheduled - had to call them after waiting for an hour each time for guy to arrive.
Had a door repaired... and minor electrical work done. They were professional timely and cost effective.
Mr. Saul arrived on time, and completed our project exactly as we had requested. He was very polite and extremely helpful. We are completely satisfied with our experience.
Plumber did a good job, everything is working fine. We were able to use our dishwasher with no problems. Thank you
Outstanding and informative! I would recommend porch services in the future. Prompt and neat. Organized and personable and friendly
Professional landscapers could not come on the day they had given me. They called and let me know their truck broke down and they would come the next day. They did show up and completed the work in one day. Three men work for 5 hours and did not even take lunch
Carlos and his crew from C & C Plumbing were very punctual in starting and finishing the job on time. Their prices are reasonable, and they do quality work.
Cardy's Carpet service that you had suggested was great. They were able to help us with the problems of wrinkles. They contacted us right away for an appointment. They were very professional and courteous. Thank you for helping us.
Install was excellent. Billing was high! After installing one tv mount, an existing tv was moved to the new mount and a new tv was put in it's place. One instillation, however I was charged for two installations.
The handyman was very efficient and courteous. He did his job well and I am very satisfied with the level of service provided by Porch.
I was just told 3 hours after scheduling online that the job I need done requires a licensed electrician, which Porch does not have available. Stay away!
Title says it all. I was never contacted by the contractor. 0 stars on a scale of one to five. This review must be 100 characters.
Never heard one word from anyone once I submitted my request. Won't use again.
Porch is a pay as you go or subscription lead service with a monthly fee associated. As business is slow we (painting contractors Los Angeles area for 40 years) tried it. The leads are stale, cold canvassed and almost always non-viable.
We had to pay for a vetting background check (next scam by all these cos.) and were pressured into 250.00 per month budget until I researched myself and saw the pay as you go option, agent never revealed this imagine that.
Long story short they DON'T MAKE IT RIGHT WHEN A CUSTOMER DOES NOT RESPOND AFTER REQUISITE NUMBER OF CALLS AND TEXTS WITHIN A 3 day timeframe YOU ARE SUPPOSED TO BE CREDITED BACK. WELL THE BLOODSUCKERS HAVE A RULE IF YOUR VOICEMAIL IS 60 seconds or more THEY WILL ASSUME YOU SPOKE WITH THE DEAD LEAD AND NO CREDIT. Ridiculous contractors leave lengthy voicemails or even moderately lengthy to try to get a callback do you need a STOPWATCH TO HAVE TO DEAL WITH THESE CROOKS.
Bottom line they cold canvass people and leads are iffy at best 250.00 and 130.00 later only 2 estimates one did not go the other told me she used her cleaning lady's husband and just wanted to compare prices.
Don't use Porch the results for your company will not justify the expense. THEY DON'T MAKE IT RIGHT THEY DEVISE NO WAYS TO MAKE IT WRONG to only enrich them.
Additionally the leads can cost 48 plus and 54 plus for unspecified 1-2 or 3-5 rooms to paint ABSOLUTELY A RIPOFF. They don't know how to realistically price leads and know nothing about the trades period.
From the business
Porch is the leading destination for professional installation, assembly, repair, maintenance, and other home services from quality pros. Porch has a nationwide network of home services professionals that make it fast and easy to tackle whatever's on your home to-do list. Porch also connects customers with a suite of free services, including a dedicated Home Assistant, 24/7 help, online project management, project cost guides, pro reviews, and much more. Learn more at porch.com.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize for this experience. When your appointment was booked, we believed we would have a professional able to provide service. As we were unable to send someone out, we canceled the service. We apologize for any inconvenience and hope you’ll consider using us for a different service in the future.