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Pop Fit Reviews Summary

The company has garnered a mixed reputation, with positive feedback highlighting the inclusivity of sizing, comfort, and appealing design features such as pockets in their leggings. Many customers express satisfaction with the product quality, particularly regarding the fit and durability. However, significant concerns arise around customer service, particularly issues with sizing inconsistencies, a lack of effective return policies, and difficulties in resolving shipping problems. The negative experiences related to customer support and product returns overshadow the positive sentiments, indicating a need for the company to enhance its service approach to improve overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
211
value
227
shipping
229
returns
121
quality
224

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Georgia
1 review
1 helpful vote
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I am obsessed with the full-size pockets in my popfit leggings. They are great to wear around the farm. They are true to size and very comfortable. Also, they came in handy when I was gathering eggs. You can fit 6 in each pocket.

Date of experience: April 26, 2021
West Virginia
1 review
0 helpful votes
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LOVE
April 28, 2021

These leggings are true to size and are so cute! I can't wait to start going back to the gym again and showing off my cute workout outfits. AND they have pockets!

Date of experience: April 26, 2021
South Carolina
2 reviews
0 helpful votes
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Leggings and shorts
April 24, 2021

I was skeptical about ordering these leggings but once I received them I was completely happy. I ordered the shorts as well. I get lots of compliments on the colors. I ordered a size smaller than what I normally wear and they are a great fit.

Date of experience: April 23, 2021
Maryland
1 review
0 helpful votes
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Best leggings ever
April 22, 2021

I love this brand. I had been searching for "plus size" leggings and haven't been able to find any that fit right, weren't see through, and had all the benefits of a pair of leggings if you were a smaller size. This company is truly a company that has something for every BODY. I get so excited to get my monthly subscriptions from them. It's literally like Christmas when I go to my mailbox. The variety this company offers is off the charts, I just can't say enough good things about them. Just yesterday I received a new pair! I also love how you can "favorite" items and they really do look at that for when they send your shipment. I haven't had to skip a month or contact customer service so I cannot speak to that. Love love these leggings!

Date of experience: April 22, 2021
Minnesota
1 review
0 helpful votes
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I love Pop Fit. Their leggings are fabulous, and comfortable. Take a chance on their wonderful deals and you will realize exactly what I am talking about. I look forward to try other styles and clothing.

Date of experience: April 17, 2021
Louisiana
2 reviews
0 helpful votes
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Best leggings ever
April 16, 2021

I'm super happy, these fit Amazing beyond expectations. Plus size done right. I am looking forward to ordering more, never been excited about leggings.

Date of experience: April 15, 2021
Washington
1 review
0 helpful votes
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I saw an ad for Pop Fit and loved the message behind the company, I love the body positivity. Especially when I'm doing my best to learn how to love myself and my body. I got the Piper leggings and I absolutely love them, they make my butt look great (such a bonus) and the pockets they fit my phone perfectly!

Date of experience: April 13, 2021
Illinois
2 reviews
0 helpful votes
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These leggings are great quality. And I especially love how the elastic is sewn into the waist to prevent folding over time.

Date of experience: April 13, 2021
Pennsylvania
1 review
0 helpful votes
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Pockets!
April 13, 2021

I ordered my free pair and just got them. They are amazing. They fit nicely, easy to move and stretch, and my favorite part, the pockets! Definitely will be buying more.

Date of experience: April 13, 2021
Virginia
1 review
0 helpful votes
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Great leggings!
April 13, 2021

These leggings are great for everyday use. I use them to lounge but also to hit the gym. They are so comfortable, great quality and the pockets are amazing.

Date of experience: April 12, 2021
Canada
1 review
0 helpful votes
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Amazing!
April 11, 2021

Absolutely LOVE this company and all their products! I wear their pants everyday because they're so comfy and so convenient with their huge pockets!

Date of experience: April 9, 2021
Canada
1 review
0 helpful votes
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Best Leggings Ever
April 9, 2021

POPFIT needs to be talked about more! They are 100% better then any other brand for 1/3 of the price. The quality is great, squat proof and comes in many colours patterns and sizes. Like so many sizes small to Plus size made for everyone!

Date of experience: April 8, 2021
Georgia
1 review
0 helpful votes
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Leggings made just for me
April 4, 2021

These leggings fit my body perfectly. I'm 5'11" and my belly is living her best life right now so the fact that these leggings don't roll is everything! The pockets are deep enough to secure my belongings while I walk or run errands. And the full length cut reach my ankles I'm looking forward to adding more of these to my closet soon.

Date of experience: April 3, 2021
New Jersey
1 review
0 helpful votes
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POPfit is an amazing company. Not only do I love what they stand for, I love their clothing. The leggings run true to size and the styles and colors are so cute and different from anything you see in regular department stores.

Date of experience: April 3, 2021
Pennsylvania
1 review
0 helpful votes
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Not great
March 31, 2021

I ordered a pair a few years ago. After I washed them once the they had small holes forming on them. When I contacted customer service they said there was nothing they could do. I would like to try them again since they have a lot of offers and I might have gotten a defective pair, but it might just be a waste since there are other places I can get leggings that I know are good quality.

Date of experience: March 30, 2021
Massachusetts
1 review
2 helpful votes
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Complete Scam
March 30, 2021

This company is a scam with good advertising.

Have you ever noticed the correlation between good products and customer service? Generally, if the products are good, customer service is good because they try to build brand loyalty.

And if the product is good they don't invest in good customer service because they know they have no hope at building loyalty.

This falls into the latter camp - the customer service is TERRIBLE and so I'm assuming the product (which I never received) is equally bad.

My order never arrived. The company claims that it does not have access to tracking info for my package and refuses to submit a refund.

To quote: "We cannot offer any resolution and no refund can be issued."

Complete scam - do not fall victim.

Date of experience: March 30, 2021
Idaho
2 reviews
1 helpful vote
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So surprised!
March 28, 2021

I was able to try out a new to me active clothing line. I had ordered a pair of leggings, tank and some undies. I was so surprised on how nice everything fit! And the biggest plus is they have POCKETS! They are a company based on body positivity and inclusivity, which I love. I recommend checking them out.

Date of experience: March 27, 2021
Nevada
1 review
0 helpful votes
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Omgggg
March 28, 2021

When i say my fiancé loves them yes ladies true to fit and your man will love them too and the pockets are truly helpful

Date of experience: March 27, 2021
New York
1 review
0 helpful votes
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Quality leggings
March 26, 2021

I love my popfit top and leggings! Great fit, good thick material, and fantastic price point. They also have great sales and customer service is very responsive. Can't go wrong with popfit.

Date of experience: March 26, 2021
South Carolina
1 review
0 helpful votes
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BIG GIRL APPROVED
March 21, 2021

I am a SHW powerlifter and these leggings have been a BLESSING. They're comfortable, don't roll down, down show a bit of cellulite, and look awesome! The huge pockets where I keep my phone and chapstick during workouts are HUGE plus.

Date of experience: March 21, 2021