Pop FitReviews 947

I find it odd that there aren't any negative reviews on any website when there are some online and in people's personal experience. This leads me to believe there are some paid or incentivized reviews. A lot of people have sizing issues and just experience horrible fit. Personally sizing up helped me, but the quality is still not good.

My leggings were only okay, but the more important reason for my low rating is their horrible one per household policy and subsequent poor customer service. The only reason my mom and I are at the same address right now is because of the pandemic. I would otherwise not have the same address. I got my leggings "free" (at $13 shipping they definitely still take home some change) and they will not allow my mom to get them since they only allow one per household. If I had known I wouldn't have ordered to my mom's address. This is a ultimately hidden and misleading policy because now my mom can't try your leggings when she would be the one to buy more. Very disappointed. Customer service was poor at best. The leggings weren't great quality. Their shipping is high cost and very very slow, took 3 weeks to reach me. They have a predatory return policy with fees left and right. I would stay away. The leggings aren't worth even the $12.83 shipping. Also, why is uninsured half pound weight (at most) clothing $13 to ship? Why charge tax on shipping? Predatory! Stay away!

I found the actual quality if the leggings pretty decent. The pockets are nice and easy to put your phone in while running. Also, overall not see-through. However, the VIP membership was very disappointing. You get one chance to return an article of clothing for free during your membership. However, during the span of my membership I was given 2 moderately damaged pieces of clothing and one pair of repeat leggings even though I kept my Wishlist updated. I'm guessing they don't track what they've sent you and just pick whatever off your Wish list with no regard if you bought it. They offered the free return on one item however, all of the issues were their fault. In the end, it felt ridiculous to pay $35 and deal with the hassle. I just decided to wear the scuff-marked clothing and ended up giving the extra leggings to my sister, because I don't have a printer to print the label off. Where during this pandemic am I suppose to get it printed out lol? Clothing is decent by do yourself a favor and just stay away from the VIP membership.

I had an issue with my order last month. I skipped. It didnt register on their end so they charged me and sent me an item. They sent a sports bra and tried to exchange it for the correct size and then wanted to charge me again for shipping. But they didn't even have the same item in my size. Then they weren't responding to the most recent email back and forth so when i asked if i could have leggings instead, the gal said no. But then someone else sends me a link to diff items i can choose from, leggings included. I pick one. Then someone tells me it's too late. And I'm like ok give me a refund. Theyre like ok but thats minus shipping. I'm like its not my fault. They effd up in the first place. So finally someone agreed that i am recharged me and i get leggings.

Then as I'm logging in to shop this month, i get an error message "the shop owner has banned your customer account from making purchases..."

Um, excuse me!?!?!? I've spend hundreds of dollars with this company and they don't even have the decency to say "hey, we have an issue..."... wow!

So not impressed with this company and the way they handled this. I actually liked their leggings but this ordeal was incredibly rude.

I got my free pair and just loved the vibrant camouflage colors! Then I put them on and tried a few squats! They stayed put through it all. They are so comfortable and I love the deep pockets! Thank you Popfit!