Popeye'sReviews 544

I ordered delivery from popeyes & I was missing items. Got thighs instead of breasts. So we order pickup & check our food & sides were missing & again thighs no breasts. Go to get a refund & they say they have been out of breasts & just changing out for thighs. Thing is breasts cost more than thighs & scamming customers & being dishonest is a terrible way to treat people. 0 They admitted they are not telling customers & still taking orders for breasts. All I got were thighs. Maybe they were also out of other chicken. Poor & dishonest service

Way too expensive not worth it! Too salty franchise own by certain people are Rude as hell very disrespectful people. Too salty I was given hard biscuits chicken wayyy salty I called to report I was supposed to get credited I gave information store location. There were a lot of irate customers that day place was filthy. I never got credited they were worse I choose never to go to POPEYES ever again i.told my friends and family they know that was my favorite place not again cooperate did me wrong!

I purchased two $6 dollar big box meals today at Popeyes in the drive thru. After leaving I noticed they charge $6.99 each for the $6 dollar boxes. This stinks and I will never go back to Popeyes for anything! Beware is the SCAM Popeyes is offering! The charge was a credit card and they did not give a receipt with the purchase

I went to two Popeyes one on Belair and one on Washington. Popeye need to train all staff on the how to handle customer food. No gloves, from money to food. Employees no gloves, cellphone then food. Touch face then food. The last time I found hair in my food. This is disgusting. Poor quality when it comes to handling customers food

The main reason i went to popeye's was because of the Cajun rice! Now that it is gone, I won't be back in the future! I know I'm just one person but I'm sure there are others! You had a great product and some one in corporate decides no one wants it! I just don't understand!

The Popeye's Chicken on Warrenville is horrible, no good customer service, the meat is old and dried out, I bought a two piece dinner today, the chicken was brown in the inside and it was fried too hard, the biscuit was hard as a rock i threw my whole meal away, they need to do better, letting that chicken sit up under that light and have the nerve to sell it to the customers, I will go there again., y'all need to have a meeting with Y'all employees.i threw the receipts and chicken away.

I hadn't been there in years when family loved it. But I decided to go today what a mistake. Ordered 6 spicy tenders, side of mashed potatoes and gravy, ranch dipping sauce, and med drink. Total 10.75. Got home and opened bag. Found chicken to be more off a nugget like McDonald's, mashed potatoes had maybe a half teaspoon of gravy on it, and no ranch dipping sauce. Won't be going back and would recommend the same for you.

Tried Popeye's for the first and last time today. The Mac n cheese is disgusting...nothing like soggy overcooked noodles soaked with what is supposed to be cheese but is good knows what. The chicken tenders are borderline ok but seriously even at a measley13.00 I got ripped off.

I have tried many times to get in touch with someone here, you will not speak to any of your customers, you make them text you. This is ridiculous. I am also contacting the BBB for a refund. This is absurd the way you people act. You take almost $60.00 and won't even talk to me to try to make it right. I want my money back asap.

The only reason Montgomery locations get a 1 is when you can get food it is good. I gone to my last Popeyes as the service is horrible and too much time to get this food. I have given the locations too many chances Went to two locations today to get a sandwich and neither could serve me a too back up Went to another chicken sandwich location and was in a out in minutes with a fresh hot sandwich and they were 3 times busier. Goodbye Popeyes.

I have ate at Popeyes for years and am very angry. I have always gotten a 2peice dinner with a breast and a wing. Today I was told I could only get a breast and thigh. I do not eat thighs. You have just lost a frequent customer. Also my husband ordered the same a few weeks ago for me at work and I got a leg and thigh instead. Horrible service in Columbus ms.

It was the worst customer experience the employee was cursing out the manager they got my order wrong three times they gave me old chicken they gave me red beans and rice that was so dried up it was unable the manager Sharon was the worst manager I've ever seen manage anything the food was terrible

Omg! Omg! The Popeyes at Belleville Crossing has the worst customer service of all times. The entire staff needs to be fired. They all rude. From that girl name TT their managers on down is the worse. I swear this is absolutely the worst treatment you can receive. They all have bad attitudes they never speak They wait time is unbelievable long. I mean it's like a nightmare going in there. Pleeeaaase hire a new crew.

She is a very nice person with knowledgeable skills and very kind and understanding with the customers.