PlumbingforceReviews 405

Called them out when the previous plumber I booked cancelled, to fix a leaking seal around my bath. Turned up and told me the whole bathroom needed to be replaced and that there was nothing he could do as a temporary fix in the meantime. Promised to send through a report and a quote, never received anything and I was charge £144 for the pleasure. Still have a leak that needs fixing asap but now have a lot less money in my bank to get it sorted.

Charged me £144 just to come out no more than 10 minutes only to tell me they have no parts to fix so need to come out again. Came out again and charged me 2 hours labour (in fact he was only here for 30 minutes) and parts. They take the money first before any work done. I cant understand how they justify £144 call out charge and £288 labour when in fact the total time spend in the house was only 40 minutes. Total rip off. Stay away from this company unless you have too much money to throw away

My daughter had a leaky boiler so didn't really have time to look around for a recommended local plumber. They were very polite, sent someone out within 2 hours and phoned when half an hour away. They asked for credit card details and charged £144 for turning out. When I questioned that maybe the boiler couldn't be fixed, they stated they could almost always fix the problem, there just might be extra cost for parts. Low and behold, they were unable to fix it and quoted an extortionate price for a new one! So, I am now minus £144 for a swift visit and am no further forward with the boiler. Very angry and disappointed!

Remarkable incompetence from these crooks. The plumber called out was here no more than 5 minutes, gave the toilet a cursory look and declared there was nothing he could do. We needed to call a second plumbing company out to resolve what turned out to be a remarkably simple issue with professional courtesy. After being alerted to this discrepancy, and being provided evidence, Plumbingforce refused to provide a refund or any compensation. Avoid these guys like the plague- you may as well burn your money.

Wouldn't recommend.
Plumber came out to fix our leaky stop tap, couldn't turn the street stoptap off and left after charging us £118 for nothing.
We called our local water board who came out and said the street stoptap was slightly stiff, nothing that should have caused a problem.
I contacted the company and asked for a refund, they said that was fine and that they would come out again to fix the tap, but would have to charge me the call out fee again and then refund the initial call out. I wasn't happy so just asked for the refund and called a different company who fixed it in five minutes!
Now I'm being refused a refund on the initial visit.
Will be taking this further Plumbingforce.

Dont bother, they won't turn up! Immersion water heater had failed leaving us with no hot water on Thursday with guests due for the weekend on Friday. A 4hr slot was booked for Thursday afternoon (stayed in and waited). 30 mins before the end of the slot the appointment was cancelled due to the engineer being 'too busy', a 4hr slot was duly booked for the Friday morning (stayed in and waited). At 1230, as my guests arrived, the appointment was cancelled again, the engineer 'has had a family emergency'. I was offered a Monday slot which I declined. Shocking service, two half days wasted and I could have had this repaired by another company within the hour if Plumbingforce had been honest enough to decline the job in the first place!