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PlayerUp has a rating of 2.9 stars from 290 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PlayerUp most frequently mention middleman service, payment method and multiple times. PlayerUp ranks 1st among Video Game Mods sites.
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STILL WAITING PLEASE HELP!@SILLYGIRLA IS MY TELEGRAM USERNAME, I HAVE BEEN WAITING OVER A YEAR FOR THIS SIMPLE REFUND, I KEEP GIVING YOU MY BUSINESS BUT THIS IS WHAT I GET>
I subscribed for a service, entered my still valid credit card information and uploaded the requested ID, and then waited, and waited. After a week I sent MIDDLEMAN a message saying, "Is there something else I need to do to get this order moving? There was no response from MIDDLEMAN. A month later I again inquired as to what is happening and got no reply. Long story short, after 4 months and multiple requests for updates, and submitted Tickets for help, and then cancellation and refund requests, I posted a 1-star review, and a few minutes later I got a phone call from Player-Up telling me my payment did not go through and so nothing happened. It would have been nice to get a message at some point telling me that. Anyway, for all the hassle I was finally marked as "Verified" and given a $5.00 credit. Maybe someday they will install a program that gives you a pop-up message saying, "your payment was not received" or "no assistance can be provided until your payment has been received." Not sure if I will try this again.
All goes ok till payment is made, playerup (middleman) will not respond to anything after that. Been 4 days and nothing.
Update,
Day 5 finally received service, still think service is really slow. But I did receive the service eventually. Changed to 3 stars as value is great and the seller himself is great too. But will deal with him directly in future
Fast and quick service, will use them again AAA service
Works very well great customer service
AAA+
DO NOT USE THIS SITE
I have over 200$ in canceled orders for almost 2 years they refuse to Send me my money back this site is a scam ITS A SCAM
ITS A SCAM
ITS A SCAM
ITS A SCAM
ITS A SCAM
ITS A SCAM
ITS A SCAM
ITS A SCAM
Absolute scam artists and more accurately, criminals. It took me months of legal threats to get my money for an account I sold (thousands of dollars). They move you around to what they claim are different people that will help you but the truth is they're just trying to break you so you go away. Don't be like me and let them get by with what they do to people. Making you leave positive reviews in order to get your money is criminal.
Resolved - How Were You Scammed?
Full Details / Timeline Of What Happened Can Be Found Here: https://www.playerup.com/threads/warning-vernon-lee-bailey-jr-in-634-summerhill-court-myrtle-beach-south-carolina-fraud-scam.5770206/
1. You were paid in full for this transaction. You had 2 transactions total with us.
2. Your transaction was started on March 30 and it was fully paid out and completed in April.
3. It didn't take months, it took a couple weeks because of issues with Zelle. Your other transaction was completed within 24 hours.
4. We never asked you to leave a positive review.
So how exactly were you scammed when you were paid in full for all of these transactions?
When I need goods or services even accounts,
This site is very helpful.
When I get worry for upwork account, this site recommends several people who can rent.
Fast and w/o problems
The trade went very smoothly, if not a touch long (there was a massive update for the game that needed to be downloaded, so no fault of anyone here).
Middleman was professional and helpful.
Playerup app is a well built site. Was able to find 3 different buyers here for my last shelter accounts. Playerup is great.
Great job! Quick and easy!
Middlemen service really works. Makes trading way easier for both parties. I've tried being a seller and a buyer and everything works as it should.
*Great website easy to navigate
*Very prompt and accommodating customer service support
*Great selection of products
*Great sellers who are also fast on delivery and are very easy to communicate with
*Wide variety of payment options
This is my first time with them and I have to say I am very pleased.
It took time to connect to their live chat but I finally was able to connect with an agent. They fixed my issue in about 10 minutes after I was able to get ahold of someone.
This site legit 100%I just bought bought a account and it's loaded and it was only cheap too I've bought from other sites and it was scammed this one is legit
Excellent experience on their site! Have bought multiple things and everything has always went smooth. The mm are definitely always there to help and assist in anyway they can.
Have had my ups and downs with this company over the years but in the end everything has worked out smoothly and happy with doing business with playerup since 2018 and will continue to do business with them into 2022. Happy new year!
Nevermind. They solved my issue. Make sure to check onsite as I never received email notifications the service was delivered until I logged into my playerup account. Received everything as described.
Answer: At first it looks like a legit marketplace, but once you try to sell/buy anything you realise that you will never receive your money or the product you bought.
Answer: Next to impossible. Takes 2-4 days per response then they just stopped talking to me
Answer: Never. They are scammers. They take money from the buyers and NEVER pay the sellers of the accounts. They block you in order not to pay you
Answer: Dont choose player up, theyre terrible and they dont pay out they are scammers


Go To Live Chat
All you need to do is go to live chat, inform them of this issue and then they'll resolve it. Live Chat is available for all members.
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TECHNICAL CHAT SUPPORT (RECOMMENDED)
https://www.playerup.com/accounts/guides/
https://lc.chat/now/1642261/0
SALES CHAT (SALES ONLY)
https://www.playerup.com/middleman/?page_id=5&form=cart
FACEBOOK CHAT SUPPORT
https://m.me/playerupcom
TELEGRAM INTEGRATED CHAT SUPPORT
https://t.me/playerupcom
DISCORD INTEGRATED CHAT SUPPORT
Message Us
Go to this link above and click on the live chat bar located on the bottom right of the page. If you're unable to view the live chat then that maybe due to that you're using a mobile device that is blocking it. Please switch to a desktop/laptop and then you'll be able to see the live chat customer support option.
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OPEN AN URGENT TICKET
Http :// www.playerup. Com/conversations/add? To=Middleman&title=Super%20Urgent%20-%20Delayed%20Transaction
If Live Chat is offline, open an urgent ticket using the link above and request us to fix/expedite/resolve any issues you've outstanding.
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Please note this isn't PlayerUp Support. If you have problems with a transaction, seller or anything you should open an urgent ticket or contact live chat support. Please note we're currently experiencing extreme delays on transactions and if you need your orders/issues expedited, please alert us so we can resolve this for you immediately.