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PlayerUp

2.9

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PlayerUp Reviews Summary

PlayerUp has a rating of 2.9 stars from 290 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PlayerUp most frequently mention middleman service, payment method and multiple times. PlayerUp ranks 1st among Video Game Mods sites.

service
136
value
116
shipping
89
returns
102
quality
110
This company does not typically respond to reviews

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Texas
1 review
0 helpful votes
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Pending Refund :)
August 15, 2022

STILL WAITING PLEASE HELP!@SILLYGIRLA IS MY TELEGRAM USERNAME, I HAVE BEEN WAITING OVER A YEAR FOR THIS SIMPLE REFUND, I KEEP GIVING YOU MY BUSINESS BUT THIS IS WHAT I GET>

Date of experience: August 14, 2022
Canada
6 reviews
12 helpful votes
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I subscribed for a service, entered my still valid credit card information and uploaded the requested ID, and then waited, and waited. After a week I sent MIDDLEMAN a message saying, "Is there something else I need to do to get this order moving? There was no response from MIDDLEMAN. A month later I again inquired as to what is happening and got no reply. Long story short, after 4 months and multiple requests for updates, and submitted Tickets for help, and then cancellation and refund requests, I posted a 1-star review, and a few minutes later I got a phone call from Player-Up telling me my payment did not go through and so nothing happened. It would have been nice to get a message at some point telling me that. Anyway, for all the hassle I was finally marked as "Verified" and given a $5.00 credit. Maybe someday they will install a program that gives you a pop-up message saying, "your payment was not received" or "no assistance can be provided until your payment has been received." Not sure if I will try this again.

Date of experience: August 9, 2022
Jason W. PlayerUp Rep
over a year old

Go To Live Chat

All you need to do is go to live chat, inform them of this issue and then they'll resolve it. Live Chat is available for all members.

====================================================

TECHNICAL CHAT SUPPORT (RECOMMENDED)
https://www.playerup.com/accounts/guides/
https://lc.chat/now/1642261/0

SALES CHAT (SALES ONLY)
https://www.playerup.com/middleman/?page_id=5&form=cart

FACEBOOK CHAT SUPPORT
https://m.me/playerupcom

TELEGRAM INTEGRATED CHAT SUPPORT
https://t.me/playerupcom

DISCORD INTEGRATED CHAT SUPPORT
Message Us

Go to this link above and click on the live chat bar located on the bottom right of the page. If you're unable to view the live chat then that maybe due to that you're using a mobile device that is blocking it. Please switch to a desktop/laptop and then you'll be able to see the live chat customer support option.

====================================================

OPEN AN URGENT TICKET
Http :// www.playerup. Com/conversations/add? To=Middleman&title=Super%20Urgent%20-%20Delayed%20Transaction

If Live Chat is offline, open an urgent ticket using the link above and request us to fix/expedite/resolve any issues you've outstanding.

====================================================

Please note this isn't PlayerUp Support. If you have problems with a transaction, seller or anything you should open an urgent ticket or contact live chat support. Please note we're currently experiencing extreme delays on transactions and if you need your orders/issues expedited, please alert us so we can resolve this for you immediately.

South Africa
1 review
8 helpful votes
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Do not use
August 4, 2022

All goes ok till payment is made, playerup (middleman) will not respond to anything after that. Been 4 days and nothing.

Update,
Day 5 finally received service, still think service is really slow. But I did receive the service eventually. Changed to 3 stars as value is great and the seller himself is great too. But will deal with him directly in future

Date of experience: August 4, 2022
Ukraine
1 review
0 helpful votes
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AAA service
June 28, 2022

Fast and quick service, will use them again AAA service

Works very well great customer service

AAA+

Date of experience: June 28, 2022
Massachusetts
1 review
1 helpful vote
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DO NOT USE THIS SITE
I have over 200$ in canceled orders for almost 2 years they refuse to Send me my money back this site is a scam ITS A SCAM
ITS A SCAM
ITS A SCAM
ITS A SCAM
ITS A SCAM
ITS A SCAM
ITS A SCAM
ITS A SCAM

Date of experience: May 8, 2022
South Carolina
1 review
14 helpful votes
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Absolute scam artists and more accurately, criminals. It took me months of legal threats to get my money for an account I sold (thousands of dollars). They move you around to what they claim are different people that will help you but the truth is they're just trying to break you so you go away. Don't be like me and let them get by with what they do to people. Making you leave positive reviews in order to get your money is criminal.

Date of experience: April 26, 2022
Jason W. PlayerUp Rep
over a year old

Resolved - How Were You Scammed?

Full Details / Timeline Of What Happened Can Be Found Here: https://www.playerup.com/threads/warning-vernon-lee-bailey-jr-in-634-summerhill-court-myrtle-beach-south-carolina-fraud-scam.5770206/

1. You were paid in full for this transaction. You had 2 transactions total with us.
2. Your transaction was started on March 30 and it was fully paid out and completed in April.
3. It didn't take months, it took a couple weeks because of issues with Zelle. Your other transaction was completed within 24 hours.
4. We never asked you to leave a positive review.

So how exactly were you scammed when you were paid in full for all of these transactions?

RU
2 reviews
0 helpful votes
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Very helpful site
April 20, 2022

When I need goods or services even accounts,
This site is very helpful.
When I get worry for upwork account, this site recommends several people who can rent.

Date of experience: April 20, 2022
Finland
1 review
0 helpful votes
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Fast and w/o problems

The trade went very smoothly, if not a touch long (there was a massive update for the game that needed to be downloaded, so no fault of anyone here).

Middleman was professional and helpful.

Date of experience: April 11, 2022
Finland
1 review
0 helpful votes
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Good
March 20, 2022

Very professional, good support, and a secure escrow process. I will probably buy from them again in the future.

Date of experience: March 20, 2022
GB
1 review
0 helpful votes
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Playerup app is great
March 14, 2022

Playerup app is a well built site. Was able to find 3 different buyers here for my last shelter accounts. Playerup is great.

Date of experience: March 14, 2022
New Zealand
1 review
0 helpful votes
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Fixed
March 13, 2022

Great job! Quick and easy!

Middlemen service really works. Makes trading way easier for both parties. I've tried being a seller and a buyer and everything works as it should.

Date of experience: March 13, 2022
KR
1 review
0 helpful votes
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*Great website easy to navigate
*Very prompt and accommodating customer service support
*Great selection of products
*Great sellers who are also fast on delivery and are very easy to communicate with
*Wide variety of payment options

This is my first time with them and I have to say I am very pleased.

Date of experience: February 28, 2022
Czechia
1 review
0 helpful votes
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Good service
February 14, 2022

It took time to connect to their live chat but I finally was able to connect with an agent. They fixed my issue in about 10 minutes after I was able to get ahold of someone.

Date of experience: February 14, 2022
Italy
6 reviews
5 helpful votes
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AWESOME
January 31, 2022

Awesome seller, fast delivery and friendly service. Definitely went above and beyond. 100% would recommend.

Date of experience: January 30, 2022
Austria
1 review
0 helpful votes
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Thank u
January 25, 2022

They communicated clearly with me before, during and after the transaction. I appreciate that a lot.

Date of experience: January 25, 2022
Ireland
1 review
0 helpful votes
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Legit
January 16, 2022

This site legit 100%I just bought bought a account and it's loaded and it was only cheap too I've bought from other sites and it was scammed this one is legit

Date of experience: January 16, 2022
Denmark
1 review
0 helpful votes
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+++
January 13, 2022

Excellent experience on their site! Have bought multiple things and everything has always went smooth. The mm are definitely always there to help and assist in anyway they can.

Date of experience: January 13, 2022
Florida
1 review
0 helpful votes
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Smooth
January 11, 2022

Went mostly smooth, it took a while for the mm few payment to hit but once it did everything was good!

Date of experience: January 11, 2022
Australia
1 review
0 helpful votes
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Good experiences
January 1, 2022

Have had my ups and downs with this company over the years but in the end everything has worked out smoothly and happy with doing business with playerup since 2018 and will continue to do business with them into 2022. Happy new year!

Date of experience: January 1, 2022
Canada
1 review
0 helpful votes
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SERVICE WAS RECEIVED
December 28, 2021

Nevermind. They solved my issue. Make sure to check onsite as I never received email notifications the service was delivered until I logged into my playerup account. Received everything as described.

Date of experience: December 28, 2021