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PlayerAuctions

4.5

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From the business

PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).


playerauctions.com
Founded in 1999
Los Angeles, CA, United States
+312
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PlayerAuctions Reviews Summary

PlayerAuctions has a rating of 4.5 stars from 3,189 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention good deal, fast delivery and top notch. PlayerAuctions ranks 1st among Virtual Goods sites.

quality
442
This company responds to reviews on average within 0 days

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Bangladesh
1 review
3 helpful votes
Follow Brian M.
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This is the only place to find some good psn account. Recommend this site for anyone looking for a playstation games and account. Thank you Player auction.

Date of experience: August 3, 2017
Slovakia
1 review
7 helpful votes
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They scam
August 1, 2017

I just bought a pokemon go account, and suddenly an email comes to my g-mail. THAT MY ACCOUNT WAS SUSPENDED! THEY TOOK MY MONEY BUT THEY DIDNT GIVE ME BACK ANYTHING! DONT USE IT! ITS A SCAM!

Date of experience: August 1, 2017
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Hi $#*! P.,

I do apologize if your account got suspended. I would like to know what happened and why you got suspended. Can you please provide me with your PlayerAuctions Username thru private message?

I hope you give us a chance to make it up to you. I will be waiting for your response.

Kind regards,
Bernadette

Indonesia
1 review
3 helpful votes
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Safe Website
August 1, 2017

This site is good and safe for selling and buying id or item in game
And trusted
If u want buy or selling item or id ingame

This site is recommended for you

Date of experience: July 31, 2017
Indonesia
1 review
1 helpful vote
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Poor marketplace dont use this site or you get scamed, go away from this site
Site used to be very trustable years ago, nowadays they don't care about anything, and they won't help you with anything if you get in troubles purchasing something, that's why they have so many bad reviews latelySite used to be very trustable years ago, nowadays they don't care about anything, and they won't help you with anything if you get in troubles purchasing something, that's why they have so many bad reviews lately

Date of experience: July 31, 2017
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Hi Seven e.,

I am sorry to hear that you have lost access to your account. I would like to help you in with this issue. Can you please send me your Order ID thru private message? I would like to look into you Order and see what happened. Also I apologize for the late response of our support team. Due to the number of ticket they are reviewing manually it takes time for them to respond to tickets.

I hope that you would give us the opportunity to rectify the issue. I will be waiting for your response.

Kind Regards,
Bernadette

Texas
1 review
3 helpful votes
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Best site
July 31, 2017

Awesome site for game for items or gold A++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Date of experience: July 30, 2017
Indonesia
1 review
6 helpful votes
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Admin always online but didn't reply my question about Middleman didn't sent my payment. Middleman never reply about my transaction has been succesed.
Don't use them if you will spend your time and money for bussiness.

Date of experience: July 28, 2017
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Hi Joni A.

I am sorry if you have not received your disbursement. PlayerAuctions does act as a middleman and does not have another middleman to provide the disbursement. May I just confirm if you are talking about PA Middle Man that has been contacting member thru chat? If so, we have no affiliation to this person posing as PlayerAuctions middle man. Please refrain from communicating especially divulging any personal information of your for your safety.

All issues regarding our member's account are handled through our Support Team and social media pages only unless otherwise officially advised by PlayerAuctions.

Also, I would request for your Order ID so that I can check on my end. Please send the information thru Private Message.

I will be looking forward to your response.

Best,
Bernadette

Pennsylvania
1 review
5 helpful votes
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ORIGINAL:
I successfully bought a league of legends account through this site and everything worked for about 6 months, until the original owner of the account used RIOT to get their account back. The account I purchased was insured for 1 year and PlayerAuctions does not help with the refunding. I have messaged numerous people and no one responds. They just take your money and run. DO NOT USE THIS SCAM SITE!

EDITED:
After talking with the support about my problem, they were able to refund my money in full in the form of a playerauctions.com coupon code. The original seller had a ~98% positive rating, but wouldn't respond to anyone's messages about the problem. The support through sitejabber was very helpful and even though it took some time to resolve, I am ok with the result... as long as the same thing doesn't happen in the future. The site has it's ups and downs, but it seems like more the seller's fault than playerauctions (at least in my case)... SO BE CAREFUL

Date of experience: July 28, 2017
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Hi Andrew S.,

I am sorry to hear that the account you bought had been reclaimed. Also, I apologize if our Reclamation team has not contacted you yet. Due to the number of tickets they are investigating manually it may take time for them to respond to your email.

I would like to assist you in this matter. Can you please provide me with your Order ID thru private message. I would like to take a look and possibly create a follow with the appropriate team.

I appreciate you patience and understanding in this matter. I will be waiting for your response.

Best,
Bernadette

Washington
1 review
2 helpful votes
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Very reputable business,
Been using it for months. My only complain is the insurance package being overpriced in my opinion.

Date of experience: July 27, 2017
Pennsylvania
1 review
3 helpful votes
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Scammed.
July 27, 2017

Bought an Overwatch account for $30. Turns out the account was a stolen account, and after the account was taken back by its rightful owner, I spoke with playerauctions for TWO MONTHS trying to get a refund. In the end they declined. I am now speaking with my bank.

Date of experience: July 27, 2017
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Hi Terence,

I understand how frustrating it could be when you buy something and don't get what you pay for. I am also sure that PlayerAuctions are willing to help resolve these issues on behalf of you in the best and fastest way we can. It's just that there are some reason why the cases are being delayed.

Let me check this one for you and see what we ca do to expedite the process. Can you provide me the order ID and you PlayerAuctions username through private message?

Looking forward to your response.

PlayerAuctions

Massachusetts
1 review
1 helpful vote
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Great help
July 27, 2017

I spent 34 dollars to buy an account and I received an email with the supposed username and password but when i tried to log in, it said that the account username or password was incorrect, I then contacted a few people including the original account seller and he helped me out and gave me an ever higher rank account. He was super helpful and nice and I appreciate sellers like him.

Date of experience: July 26, 2017
Turkiye
1 review
2 helpful votes
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Not paying money
July 26, 2017

Its ok when you buy something, i sold an account 10days ago and they are not making any disbursement, also not answering support tickets.My username Dragorx, order id *******

PlayerAuctions attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 26, 2017
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Hi Onur T.,

I apologize for the inconvenience and for the delay in your disbursement. I have check you account and saw that there is an active Reclamation case and that is the reason why you have not yet received your disbursement.

In order to resolve this issue swiftly, I'd recommend that you message the buyer directly via our onsite messaging system, to reach an agreement. This will be the fastest way for you to get things sorted with your disbursement.

If you are unable to reach an agreement with the buyer, the case will be escalated to our Dispute Resolution team, and they will follow up with you directly.

I hope this clears everything up.

Regards,
Bernadette

Michigan
1 review
3 helpful votes
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Great
July 25, 2017

Always trust this site, they protect buyers and sellers. Never had an issue. Support is a little slow now without live chat though sadly. Bring it back and make it great again.

Date of experience: July 25, 2017
California
1 review
4 helpful votes
Follow FuCk y.
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Their customer support is 299% garbage. The fact that there is a PA rep replying to reviews on this website and trying to "resolve" the issues on here is proof their customer support doesn't work. You can probably search high, low, far, and wide on the internet and their $#*!ty customer support cannot be rivaled. When your transactions go smoothly it's a good website but, as soon as you run into a problem you're $#*!ed if you think you are getting any help from their "customer service".

Date of experience: July 23, 2017
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Hi $#*! Y.,

I am terribly sorry if you feel neglected by our customer support. Due to the number of tickets they are viewing manually it takes time for them to respond to each. Please know that our Customer support are doing their best to catch up with the tickets.

I would like to know if you have encountered an issue with your account or Order. If so, I would love to help you resolve it. Can you please send me your PlayerAuctions Username or Order ID thru private message so that I may have a look?

I hope you give us the opportunity to assist you.

Best,
Bernadette

Kentucky
1 review
5 helpful votes
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The website is very unfriendly, i purchased something and i new got it and it will not let me refund the item. I got scammed

Date of experience: July 23, 2017
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Hi Jackie C.,

I am sorry to hear that you did not get your refund. I would like to take a look at the problem. Can you please send me your Order ID thru Private Message? Also I am sorry if it seems like the website is unfriendly.

I do hope you give us a chance to rectify the situation.

Best,
Bernadette

Spain
1 review
3 helpful votes
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Excelent
July 24, 2017

Excellent page to buy and sell accounts, great variety of games, prices, security and everything in few clicks

Date of experience: July 23, 2017
Turkiye
1 review
4 helpful votes
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Stay Away
July 23, 2017

Banned for no reason, support not even answering, GARBAGE SITE.Don't trust them with anything this site is fraud. STAY AWAY!

Date of experience: July 23, 2017
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Hi Atahan A.,

I am sorry to hear that you are banned also I am sorry if our support team has not answered your ticket yet. Please know that they are dealing with quite a number of tickets and it takes time for them to respond to the new tickets received.

I would love to assist you with your problem. Can you please provide me with your PlayerAuctions username in a private message so that I may check the reason why you were suspended?

I appreciate your patience and understanding in this matter. I do hope that you would give us a chance to make it up to you.

Best,
Bernadette

France
1 review
2 helpful votes
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Perfect can't say anymore, have done many things on this market place, and only one bad things. PA have done the right things for me. Thx again

Date of experience: July 22, 2017
California
1 review
2 helpful votes
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Great service!
July 22, 2017

Fast delivery and great customer service. I'm very suprise on how quick they respond to my messages. They notify you immediatley when service is completed

Date of experience: July 21, 2017
Missouri
1 review
1 helpful vote
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Already sent a charge to my bank account to verify that I was the owner and now they want me to send pictures of my ID, card, and a payment receipt on top of that in an online document. No thanks. Going overboard. Probably just going to cancel my purchase. Seems now that I've already been charged even though I have not submitted that info. And it will not let me cancel my order nor have I received the gold.

Date of experience: July 21, 2017
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Hello there, Michael. The charge that you mentioned occurs when a member wants to use a new credit card on PlayerAuction as a form of verification. When our payment processor detects a new credit card, we will charge (less than $1) a small amount to your credit card. After that, please check your payment account online to get the value. That's a different verification from our payment verification.

We have the payment verification process for the safety of our buyers and sellers. We want to ensure that the payments we have received come from the account owners themselves. As a result, we may need to go through different verification steps depending on your order, payment method and account history. This request may be different from the previous order because orders are checked individually and independently.

Please note that from the time you check out, the payment will already get charged. If you ever, cancel this order. No worries, because refund will process soonest. If it does note let you cancel the order, please send an email to [email protected] and then indicate the Order ID as your subject, attach a screenshot of the error message. Then they'll be the one who will cancel your order.

We do not want you to cancel this order and still hoping that this will be completed. If you decided to cancel it, we totally respect that. Hope I was able to answer your concern. We thank you for your patience and understanding.

Alabama
1 review
6 helpful votes
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I was supposed to get paid a couple of days ago but it never happened. This site is mostly for scammers trying to make a quick buck. I'm still waiting on playerauctions to pay me. It seems that my account has been disabled as well as I cannot log in.
Userame: Jesus000

Date of experience: July 20, 2017
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Hi Tyre,

Thank you for promptly providing the details of your order. I will take a look at this and send you an update as soon as possible. I am sure there is a reason why you are unable to access your account and why your disbursement has been delayed.

PlayerAuctions

PlayerAuctions