PlacetochatReviews 7,437

Dear Barny,
Thank you so much for taking the time to leave us this review!

I am afraid we have not got a chance to receive your feedback in full.
Therefore, we would like to let you know that you can always contact us with any comments, concerns, or suggestions you wish to share.

Feel free to reach us via [email protected] email at anytime. We are always at your service!

Best regards,
Placetochat Customer Support

Dear Stephen,
Thank you so much for taking the time to share your feedback!

We are always glad to add 20 welcome credits to our new unique users (on our website) to let them try out our service.

After spending welcome credits, you can use our free membership and keep your account active without any charges. The benefits are obvious. You will receive a unique opportunity to access thousands of the ladies' profiles absolutely for free, you can view their photos in their profile and photos that they send in chat to you without any credits required. Also, checking your chat box requires no payments at all.

If you would like to continue using paid options on our website, you can make your first payment for the discount price available on the website.

To make the first payment:
----> please navigate to the "Credits" tab and press the "Get welcome credits" button (20 free credits will be issued for you to try out the website);
----> after spending the "Welcome credits", please navigate to the "Credits" tab once again and press the "Get credits " button;
----> choose one of the payment methods.
----> afterward, please, press the green button called “Get credits”.

Also, our team is always glad to add you some bonus for purchases if you're an active user. To find out more about these options, please contact us at [email protected] and we will be happy to help you.

Best Regards,
Placetochat Customer Support

Dear Clark,

First and foremost, we have never scammed anyone and review every complaint individually. From our side, we do not tolerate the scam. In case the investigation results confirm the violation of the rules such users will be banned from the site.

We ask our users to complete the verification procedure and confirm their identity. They do so by presenting documents and recording a video. Once the Moderation team receives such information, the member's profile becomes verified, meaning there is a Trusted User sign.

Our website is an online-international communication platform where our user’s satisfaction is our primary focus. We provide our users with a fast and convenient environment to initiate communication and share different ideas, traditions, and knowledge with other users of the website. Therefore, we cannot promise anything about marriage or coming to another country, however, we would be very pleased to hear if your relationship taking that direction.

We would also greatly appreciate it if you decide to review the feedback.
Looking forward to your reply!

Best Regards,
Support Team Placetochat

Dear David,

Thank you for leaving your feedback about our website!

Please, kindly note that you can easily browse profiles for free. However, in order to view personal photos or chat with other users, you will need to be a paid member and purchase credits.

You can choose among various packages and try the cheapest ones in order to understand how our project really works. Moreover, all our new users receive an offer of 20 free credits to try out our services upon registration. To continue communicating further on, the system will ask to obtain more credits. If you wish to receive a special offer to receive some complimentary credits, please contact us via [email protected].

Take care and stay safe!

Best Regards,
Support Team Placetochat

Dear Tan,

Please note that every profile belongs to a unique member who was verified before registration.

We try to make sure that all the users are real and interested in communication on the website. For this purpose, we introduced the difficult procedure of verification steps. All our trusted users consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.

Some users may use general messages found on the Internet or translated, e.g. by Google translator or the translator to set up an initial contact. They have no access to what other users write.

Kindly contact us via [email protected] in case you need any further assistance. We will be there for you!.

Kind Regards,
PlaceToChat Customer Support

Dear Guy,

Thank you for leaving your feedback about our website!
We are pleased to hear that you are satisfied with our services and enjoy using the website!

Our website is an online-international communication platform where our user’s satisfaction is our primary focus. We provide our users with a fast and convenient environment to initiate communication and share different ideas, traditions, and knowledge with other users of the website. Therefore, we cannot promise anything about marriage or coming to another country, however, we would be very pleased to hear if your relationship taking that direction.

Have a great time on our platform!

Best Regards,
Support Team Placetochat

Dear Rob,

Please, kindly note that you can easily browse profiles for free. However, in order to view personal photos or chat with other users, you will need to be a paid member and purchase credits.

You can choose among various packages and try the cheapest ones in order to understand how our project really works. Moreover, all our new users receive an offer of 20 free credits to try out our services upon registration. To continue communicating further on, the system will ask to obtain more credits.

We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.

However, we are always glad to offer some free credits to our customers, so please contact us via [email protected] in order to learn the details.

We would also greatly appreciate it if you decide to review the feedback.
Looking forward to your reply!

Best Regards,
Support Team Placetochat

Dear Raymond,

Thank you for leaving your feedback about our website!

We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.

However, we are always glad to offer some free credits to our customers, so please contact us via [email protected] in order to learn the details.

Have a great time on our platform!

Best Regards,
Support Team Placetochat

Dear Richard,

We would be glad to learn more about your troubles in using the website as we strive for perfection!

We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.

However, we are always glad to offer some free credits to our customers, so please contact us via [email protected] in order to learn the details.

We would also greatly appreciate it if you decide to review the feedback.
Looking forward to your reply!

Best Regards,
Support Team Placetochat