On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Placetochat Reviews Summary
The company is generally perceived positively for fostering an open and trustworthy environment, with users appreciating the intuitive design and seamless experience. Many customers value the lack of aggressive monetization tactics, which enhances their sense of honesty and comfort. However, concerns about the authenticity of profiles, potential use of bots, and the requirement to purchase credits mid-conversation have been frequently raised. Additionally, some users express frustration over the limited local connections and the presence of scammers. Overall, while the platform shows promise in facilitating genuine interactions, addressing these concerns could significantly enhance user satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I would love this young woman to come over to Swansea Wales and stay in my flat
Dear Alex,
We are blown away by your kind words, we really appreciate the time you took to write such a review!
Feel free to contact our customer service department if you have any inquiries at all via [email protected]. We will be happy to help you!
With kindest regards,
PlaceToChat Customer Support
Are all these women from Ukraine?
I never seen so many beautiful women at one time. Unless for a Beauty contest.
Dear Harris,
Thank you very much for sharing your feedback with us. Voicing your opinion really matters and helps us to improve our services!
We have users from different countries and Ukraine is just one them:)
Kindly contact us via [email protected] in case you need any further assistance. We will be there for you!
With best regards,
PlaceToChat Customer Support
It's not good. However it's me just don't know how to use a computer properly
Dear Wayne,
Thank you for leaving this review!
Thanks for finding time to submit this review. At the same time, we’re truly saddened to hear about the inconveniences you went through.
Please feel free to reach us via [email protected] at any time if you wish to share more feedback, thoughts and suggestions related to our service!
Best Wishes,
PlaceToChat customer support
Very good I've have a positive experience on this site
Dear Lee,
We appreciate your positive feedback about your experience on our communication platform!
We wish you a great time on your journey!
Best regards,
PlaceToChat Customer Support
I doubt that this site is really genuine. Only a place to gain revenue from suckers..
Dear Wil,
Thank you for leaving this review! Your feedback is what motivates us to improve our service.
We appreciate you taking the time to share your point of view. Please note that we do our best to provide every user with a reliable space for online communication. For this reason, we carefully approve every trusted user to be registered on the platform as they undergo multiple verification checks that confirm their identity and background before their profiles appear active. Our affiliate partners make sure that there are no bogus profiles, and that the user you look at in the profile pictures is the user you are corresponding with.
One of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles and view profile pictures of other users for free. It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those.
From our end, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.
Please do not hesitate to reach our Support Team via [email protected] at any time and we will be more than glad to assist you and answer the questions you may have.
Best regards,
PlaceToChat Customer Support
My experience so far has been great but am hoping to have more sweet experience.
Dear Adams,
Thank you for taking the time to share the feedback about your experience!
Please feel free to contact us via [email protected] if you have any questions related to our service.
We will be happy to assist you.
Kind regards,
PlaceToChat Customer Support
Its a CON & its fake girls & fake profiles. A money scam & the girls are not real, its automated
Dear Mike,
First and foremost, we would like to assure you that we ask our users to complete the verification procedure and confirm their identity. They do so by presenting documents and recording a video. Once the Moderation team receives such information, the member's profile becomes verified, meaning there is a Trusted User sign.
If you have any doubts regarding any user on the site, please provide us with their profile ID numbers, gathering as many details as you can regarding that issue along with the comments describing the issue you have faced, or any of your concerns regarding those members. Then please send that information with the proofs to [email protected] and we will check the case.
Such proof may be the screenshots or any other pieces of evidence related to the case.
We would also greatly appreciate it if you decide to review the feedback.
Looking forward to your reply!
Best Regards,
Support Team Placetochat
I think 10 coins is a lot & should be less also not costing as much 2 buy
Dear Richard,
We would be glad to learn more about your troubles in using the website as we strive for perfection!
We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.
However, we are always glad to offer some free credits to our customers, so please contact us via [email protected] in order to learn the details.
We would also greatly appreciate it if you decide to review the feedback.
Looking forward to your reply!
Best Regards,
Support Team Placetochat
The first ad never mentions that it is only overseas women. Having to pay just to answer messages is sooo not cool.
Dear Customer,
We would be glad to learn more about your troubles in using the website as we strive for perfection!
We understand that at first sight long-distance relationships may seem like something that is hard to stay in. Obviously, it takes a little more effort than meeting a local person but the users registered on our website are totally worth it, though. On our website, you have a chance to get to know each other by communicating in a safe and secure environment. Our friendly and skilled team of professionals is one click away if you have questions about the website.
We also maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.
However, we are always glad to offer some free credits to our customers, so please contact us via [email protected] in order to learn the details.
We would also greatly appreciate it if you decide to review the feedback.
Looking forward to your reply!
Best Regards,
Support Team Placetochat
You have a good platform to meet people but wonce the contact between two has been made each email of message or looking at a photo sound to cost to send or see
Dear Robb,
Thank you for leaving your feedback about our website!
We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.
However, we are always glad to offer some free credits to our customers, so please contact us via [email protected] in order to learn the details.
Have a great time on our platform!
Best Regards,
Support Team Placetochat
The dunctiosn are great but there are too many alerts and distractions and the cost for interacting is too high. The major problem is that, having built a chat relationship to point of wanting to meet with another person (which must be the ultimate aim of this site?) this is not allowed in any way. This means your site has locked us in a prison that builds a hunger than can never be satisfied!
Dear Stu,
Hello and thanks for finding time to submit your review.
If you get distracted from the notifications on the website, you can turn them off by going to "Profile settings" tab.
Please kindly note, that our website is an online-international communication platform where our member’s satisfaction is our primary focus.
We provide our members with fast and convenient environment to initiate communication and share different ideas, traditions and knowledge with other members of the website.
Also, It is true our platform is quite expensive. However, we would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits.
You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those.
Should you have any other questions, please contact us via [email protected]
Best regards,
PlaceToChat Customer Support
It appears that the Ukrainian replies are like African scammers. This is an issue on these sites
Dear Russ,
Hello and thanks for finding time to submit your review.
Kindly note, that our website is completely legitimate, as we work in accordance with international law.
Also, we carefully approve all the users to be registered on our website. Our trusted users’ profiles are not confirmed unless we verify their ID and background.
Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with (such profiles have the label "Trusted User").
If you have any evidence of your statement, please contact us via [email protected] and we'll investigate your inquiry.
Best regards,
PlaceToChat Customer Support
I am still learning the About this chat application. I did not realize when signing up, most women are from Ukraine. There are fewer women in my preferred age range (45-65) from other countries. Overall I am enjoying this chat application. I found this application from an Instagram advertisement
Dear Kent,
Hello and thanks for leaving your review.
We're delighted to know about your experience.
Kind regards,
PlaceToChat Customer Support
Hard to prove that all are fakes, but ladies all look like super models. A 54 years old looks like 16. I have many examples on screen shots. They don't reply to concerns after 3 days. I tried, after seing this, to change my profile to a 90 years old man. Same results. Getting interest from 20 years old girls. TOTAL WASTE OF TIME. CROOKED.
Dear Goalpoke,
Thank you so the time to share your feedback!
We try to provide every user with a positive communication experience at the platform. However, each separate user chooses their own manner of communication as well as whom they want to talk to.
We verify Trusted users' profiles twice. Firstly, our Affiliate Partner gathers and verify personal background information, ID, and other documents of the user as well as upload verification video where the user gives her/his consent to use our Website. The second step of the verification procedure is held by our Moderation Team. Should our verification standards had not been met, we decline registration on the Website.
We understand your point about photos on the website. There are many good-looking users on the platform. Living in the social media age, you can't always tell where it is a natural beauty and where it is a great make-up, light and professionally taken photos. It is only natural for every user to try to present himself/herself in the best way possible.
If you have any doubts about a specific user, please contact us via email at [email protected] and we will gladly take a look at the profile.
We do hope that we can make your experience better and dispel your doubts. Please feel free to contact us any time you want or need. We are here for you 24/7.
Best Regards,
PlaceToChat Customer Support
The site has hundreds of photos of beautiful women. Most arevery nicely dressed and a good part of exposed cleavage. It sends the wrong message.
Each time you log on you will be bombarded with messages from girls who have not even looked at your profile.
If you purchace credits, which are expensive and required to to communicate with them, they will simply ask questions to use up your credits. It costs credits to do everything outside of looking at their photos.
I know the one i communicated with was a fraud and i suspect most others are as well.
So iasked their help center to delete my profile and settind and they keep responding with how great their service is. Its a waste of resources.
Dear Ric,
Thank you for taking the time to share your feedback!
When you make an acquaintance with new people through the Internet, there is always a risk that the person himself pretends to be the one, who you see in the pictures. Thereby, we take a number of preventive steps on our website to settle this question. We are proud of this, because not all communication platforms take such precautions.
First, we require to see photo IDs of all our trusted users. In case a user gives rise to our suspicion, we may take additional steps to verify the profile, such as asking him/her to record an identification video for us. This, of course, makes it much harder for unscrupulous people to create fake accounts. Please, note that we accept gifts purchases on our website only for trusted users.
Second, we carefully consider all complaints received from users of our website. If such complaints allege dishonesty of a user and breach of our terms, we investigate them. If we notice impersonation and deception, we block and blacklist the user. If representatives of the member appear to be guilty of some things or seem to be suspicious to us, so we apply sanctions to the representatives, which may bring about complete termination and blacklisting. Third, if you order a gift for a user, we require a photograph of this user with the gift to make sure the gift was delivered to the right person.
Nevertheless, we recommend that you use common sense and once you feel suspicious in respect of any specific user, please report the user's profile to us immediately.
Please do not hesitate to contact us via email [email protected] in case of any additional questions. We would be glad to assist you.
Best Regards,
PlaceToChat Customer Support
International chat, not what I am looking for right now.
Dear Karlo,
Thank you for leaving this review! Your feedback is what motivates us to improve our service.
As our website is an online-international communication platform, people from various countries are able to use our services. You can use the Search option at the top of the list of the users registered with us. By clicking on the "extended search" button, you can choose the range of the location, age and other traits you prefer to see in your friend.
Please be informed that we are providing every user with a convenient and safe space for online communication and providing additional services that can make your experience of online communication brighter. However, every user is free to define their own purpose of using our website and communicating with other people registered on our platform.
At this point, we kindly ask you to contact us via [email protected] as soon as possible and we will be happy to immediately assist you with the difficulties that you have experienced.
We are always at your service.
Best regards,
PlaceToChat Customer Support
They need to refuse the cost for credits and the reduce the cost for messages, ideas etc.
Driving people away.
Dear Brian,
Thank you for leaving this review! Your feedback is what motivates us to improve our service.
We appreciate you taking the time to share your point of view. Please be informed that one of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles and view profile pictures of other users for free. However, in order to view personal photos or chat with different users, you will need to spend credits.
It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those. From our end, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.
Please feel free to reach us via [email protected] at any time if you wish to share more feedback, thoughts and suggestions related to our service!
We are always at your service.
Best regards,
PlaceToChat Customer Support
I really like how smooth this website works. I like the notifications that come when someone's interested in me. I appreciate that, thank you!
Dear Rick,
Thank you for sharing your feedback as it significantly helps us do better!
It is warming for us to hear that you like the functionality of our communication platform and use it to find new friends and acquaintances online.
Best regards,
PlaceToChat Customer Support
Never received credits don't no y was even asked bit if joke u ask me
Dear Connie,
We would be glad to learn more about your troubles in using the website as we strive for perfection!
Please, kindly note that you can easily browse profiles for free. However, in order to view personal photos or chat with other users, you will need to be a paid member and purchase credits.
You can choose among various packages and try the cheapest ones in order to understand how our project really works. To continue communicating further on, the system will ask to obtain more credits. If you wish to receive a special offer to receive some complimentary credits, please contact us via [email protected].
We are always glad to add 20 welcome credits to our new unique users (on our website) to let them try out our service.
However, you can't be qualified for 20 trial credits since it applies only to the users coming to the website from our special advertisement link. If you come across any banner promoting our website and create an account with us, the welcome package will be offered to you in the section "Credits".
We would also greatly appreciate it if you decide to review the feedback.
Looking forward to your reply!
Best Regards,
Support Team Placetochat
From the business
Placetochat is an online socializing platform designed to help you practice communication skills, regain confidence, and connect with a supportive community. Whether you’re looking to improve your self-expression, engage in meaningful conversations, or simply interact with like-minded individuals, Placetochat provides a safe and welcoming environment where personal growth thrives.
At Placetochat, we believe that communication is more than just an exchange of words—it’s a way to unlock your potential and build connections that inspire positivity. Our platform encourages thoughtful interactions that foster self-esteem, empathy, and mutual respect.
Ideal for individuals seeking to enhance their conversational skills or reconnect with their inner confidence, Placetochat creates a space where every message is a step toward greater self-awareness and fulfillment. Our community values growth, learning, and the beauty of sharing experiences.
Whether you’re practicing...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Social Network Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Chris,
Thank you for taking the time to share the feedback about your experience!
Please do not hesitate to contact us if you need assistance, we are always happy to help!
Best regards,
PlaceToChat Customer Support