Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company is generally perceived positively for fostering an open and trustworthy environment, with users appreciating the intuitive design and seamless experience. Many customers value the lack of aggressive monetization tactics, which enhances their sense of honesty and comfort. However, concerns about the authenticity of profiles, potential use of bots, and the requirement to purchase credits mid-conversation have been frequently raised. Additionally, some users express frustration over the limited local connections and the presence of scammers. Overall, while the platform shows promise in facilitating genuine interactions, addressing these concerns could significantly enhance user satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
So far I'm just testing the waters. Responses are quick a lot of women from the Ukraine my heart goes out to him
Nice to have a credit Meyer so you know how much chat you have left.
Hello David,
Thank you for the comment.
I believe you are satisfied with our service so we would appreciate it if you could give us a higher rate!
We will be more than happy to assist you in case of any additional questions.
Please contact us via [email protected].
Respectfully,
PlaceToChat Customer Support
So far I like the site but it seems a little spendy... Still wondering if the profiles are real or their bots.,
Dear Justin,
We’d like to thank you for this review.
I do share your concerns about the price and there is a reason for such prices that we have. First of all, they were set up in this way due to the high level of the verification: the ladies are being interviewed, and have to provide their ID documents in order to pass the verification here, also, they record a video confirmation and it has to be checked. Moreover, we have a 24/7 Customer Support team that is ready to assist with any request. So it really takes a lot of effort and requires a lot of resources.
I’d like to emphasize that our main purpose of the customer’s safety in the search for a potential partner. From our side, we try our best to prevent any unpleasant experience for our customers.
When you make an acquaintance with new people through the Internet, there is always a risk that the person himself pretends to be the one, who you see in the pictures. Thereby, we take a number of preventive steps on our website to settle this question. We are proud of this, because not all communication platforms take such precautions. First, we require to see the photo IDs of all our trusted users. In case a user gives rise to our suspicion, we may take additional steps to verify the profile, such as asking him/her to record an identification video for us. This, of course, makes it much harder for unscrupulous people to create fake accounts.
Feel free to contact our customer service department if you have any inquiries at all via [email protected]. We will be happy to help you!
Kind Regards,
PlaceToChat Customer Support
I really needed someone to talk to and I am thankful to be here
Dear Sir,
Thank you for leaving your feedback about our website!
We are pleased to hear that you are satisfied with our services and enjoy using the website!
Have a great time on our platform!
Best Regards,
Support Team Placetochat
Very nice talking with other people around the world
Dear Migiel,
Thank you for leaving your feedback about our website!
We are pleased to hear that you are satisfied with our services and enjoy using the website!
Have a great time on our platform!
Best Regards,
Support Team Placetochat
Pretty good sad I have to pay to communicate but overall its a pretty hood website
Dear Caden,
Thank you for the review of PlaceToChat!
It is great that you find our website to be so exciting!
Also, please note that to support such a website we need to have a great team of professionals who take care of the website.
Wishing you all the best and take care!
Best regards,
PlaceToChat Customer Support
So far the young ladies that I see on this site is very cute and attractive and hopefully something positive and good will come out of meeting someone on here
Dear Ronell,
Thank you for the nice evaluation!
Our members are so great that they never let you be bored
Wishing you only amazing people connections ahead!
Best regards,
PlaceToChat Customer Support
It's no different than any site! Short limited text and money money money! Ok I realize it's what you are in business for
Dear Anthony!
Thank you for the review!
I would like to draw your attention to the fact that our main goal is uniting people all over the world.
We have a great team who takes care of the websites thus it would be impossible to support such a great platform!
We hope that you will manage to find the service that suits you most of all!
Best regards,
PlaceToChat Customer Support
Immediate bot attack then I'm out of credits. Wow!
Dear Chip,
Thank you so much for taking the time to share your feedback!
We are so sorry to hear that you came to such a conclusion about our website. We try to make sure that all the users are real and interested in communication on the website. For this purpose we introduced the difficult procedure of verification steps. Trusted users' profiles are verified twice. Double verification helps us to make sure that all users registered on the Website of their own free will. If we have doubts about the authenticity of documents or the user's consent to be registered on our Website, we take steps to verify these documents (e.g. Ask to re-submit them, ask for additional documents or explanations, etc.). Should our verification standards had not been met, we decline registration on the Website.
All our trusted users consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well. However, if you have any doubts, please contact us via email at [email protected] and describe your concerns. We will be glad to assist you!
Best Regards,
PlaceToChat Customer Support
I've seen a lot of beautiful women perhaps a little too rich for my blood. But enjoying it nonetheless.
Dear Curtis,
We’re glad to hear that you were satisfied with your experience. Thank you for choosing us!
If there’s anything we can do to help you further, let us know via [email protected].
Best Regards,
PlaceToChat Customer Support
The hostess were fast polite and very professional!
Dear Anthony,
Thanks for the feedback you submitted.
It is a pleasure to know your opinion about our platform.
Best regards,
PlaceToChat Customer Support
Could be better like search parameters for close to me
Dear Jay,,
Thanks for the feedback you submitted.
It is a pleasure to know your opinion about our platform.
Best regards,
PlaceToChat Customer Support
Better the other online chat rooms I feel that I'm able to connect here
Dear Charles,
Hello and thanks for leaving your review.
We're delighted to know about your experience.
Kind regards,
PlaceToChat Customer Support
It's ok seems I little scripted but more real the the scammers trying to take your money
Dear Frank,
Thank you for the review of our website!
It is great that you find our website to be so exciting!
I would like to draw your attention to the fact that we do our best to prevent any suspicious activity on the website. Should you notice something like this please let us know immediately so we can take further steps.
Wishing you all the best!
Best regards,
PlaceToChat Customer Support
Well I've only been active on it for three days now it's hard to determine whether or not the people speaking to are really genuinely the person in the photographs.
O PP and it seems like all the girls just want to ask for money and talk about sex to keep me messaging them. Not cool por
Dear Adam,
Hello and thanks for finding time to submit your review.
Kindly note, that we carefully approve all the users to be registered on our website. Our trusted users’ profiles are not confirmed unless we verify their ID and background.
Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with (such profiles have the label "Trusted User").
Also, our website is an online-international communication platform where our member’s satisfaction is our primary focus.
We provide our members with fast and convenient environment to initiate communication and share different ideas, traditions and knowledge with other members of the website.
If there's anything else that we can help you with - please contact us via [email protected]
Best regards,
PlaceToChat Customer Support
Very good I'm going out now but if you're back on line when I'm home will gladly chat with you lovely lady x
Dear Cliff,
We appreciate your positive feedback about your experience on our communication platform!
Please feel free to contact us via [email protected] if you have any questions related to our service.
We will be happy to assist you.
Kind regards,
PlaceToChat Customer Support
I enjoy talking to young ladies and my experience with them has been enjoyable but the credits run out to fast to enjoy it to the fullest extent it seems like you just got to talking to someone and then you get cut off right in the middle of a conversation. I think that if you are talking to someone you should be able to continue to conversate with that one person until you are through and then you're credits would have to be bought. It's like your company is thinking about only your company and not the individuals. Thank you for the experience it was truly enjoyable talking to the young ladies I was talking to again I thank you.
Dear Larry,
We appreciate you sharing your opinion regarding our service as it helps us do better!
Thank you for your attention to this matter. Please be informed that we offer several options of credits packages, we recommend that you choose the biggest packages of credits available in order to keep your conversations uninterrupted for a longer time and the credits will last longer.
One of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles and view profile pictures of other users for free. However, in order to view personal photos or chat with different users, you will need to spend credits.
It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those. From our end, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.
Please feel free to reach us via [email protected] at any time if you wish to share more feedback, thoughts and suggestions related to our service!
We are always at your service.
Best regards,
PlaceToChat Customer Support
Very good brilliant excellent and beautiful ladies on here
Dear Dave,
Thank you for taking the time to express your thoughts and share your feedback with us!
We wish you a pleasant time on our platform!
Best regards,
PlaceToChat Customer Support
Love it having great connections and the people are very kind
Dear Alexander,
Thank you for leaving your feedback about our website!
We are pleased to hear that you are satisfied with our services and enjoy using the website!
Have a great time on our platform!
Best Regards,
Support Team Placetochat
Another site, women seem to get off on chatting, I'm only on this to actually try and meet a nice woman!
Just 1 of course and closer to my age!
Dear Customer,
Thank you for the review!
Could you please be so kind as to specify what difficulties you face with the members in chat?
Please, feel free to share your experience at [email protected]
We hope that you may find the person of the preferred age group and like communication with this one!
Follow your heart and you will find what you are looking for!
Best regards,
PlaceToChat Customer Support
Answer: Dear Rod, Thank you for the question! It is great that you have already found a nice person to talk to on PlaceToChat! Also, please note that PlaceToChat is an online-international communication platform. We provide our members with a fast and convenient environment to connect with new people. Each user has different intentions on the website, but the primary focus is communication. That's why our platform is a perfect place to find interesting conversations and friends all over the world. Should you have any questions, please contact us back. We will be glad to help you. Wishing you all the best and take care! Best regards, PlaceToChat Customer Support
Answer: Dear Bob, Please reach us via [email protected] so we could help you to restore access to your account. We wish you a pleasant time on our platform! Sincerely, Placetochat Customer Support
Answer: Dear Bob, Please reach us via [email protected] so we could help you to restore access to your account. We wish you a pleasant time on our platform! Sincerely, Placetochat Customer Support
Answer: Hello Peter! We would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those. You can even use our free membership as there will be no liability of subscription. Since we have no subscription at all, we don't charge you without your approval. So you receive a unique opportunity to access thousands of user's profiles absolutely for free, you can view their photos in the profile and photos that they send in chat to you without any credits required. Also, checking your chat box requires no payments at all. Please do not hesitate to contact us via [email protected] in case of any additional questions. We would be glad to assist you!
Answer: Dear Alan, Hello and thanks for posting your question! Please contact us via [email protected] and we'll gladly provide you with the required information. Best regards, PlaceToChat Customer Support
Answer: Dear Robert, Hello and thanks for posting your question! At the moment, you can make a payment using Visa, Mastercard, Amex, Discover, Maestro credit or debit card, prepaid, and gift card. Please keep in mind that your card should be eligible for both international (worldwide) and online purchases. There are some cards that we cannot accept though: - gift cards for specific shops (Walmart, Starbucks, Staples, etc.) - gift cards for online stores (Apple, Google, Steam, etc.) Should you have any other questions, please contact us via [email protected] Kind regards, PlaceToChat Customer Support
Placetochat is an online socializing platform designed to help you practice communication skills, regain confidence, and connect with a supportive community. Whether you’re looking to improve your self-expression, engage in meaningful conversations, or simply interact with like-minded individuals, Placetochat provides a safe and welcoming environment where personal growth thrives.
At Placetochat, we believe that communication is more than just an exchange of words—it’s a way to unlock your potential and build connections that inspire positivity. Our platform encourages thoughtful interactions that foster self-esteem, empathy, and mutual respect.
Ideal for individuals seeking to enhance their conversational skills or reconnect with their inner confidence, Placetochat creates a space where every message is a step toward greater self-awareness and fulfillment. Our community values growth, learning, and the beauty of sharing experiences.
Whether you’re practicing...


Dear Brad,
We appreciate your time!
Please be informed that we have a lot of nice options and services that you could enjoy using.
If you have any questions about them or anything else, feel free to contact us via [email protected].
Best Regards,
PlaceToChat Customer Support