Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Pinterest

PinterestReviews 482

1.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Pinterest?
grey stargrey stargrey stargrey stargrey star

Pinterest Reviews Summary

Pinterest has a rating of 1.6 stars from 482 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Pinterest most frequently mention customer service, multiple times and email address. Pinterest ranks 501st among Social Network sites.

service
77
value
65
shipping
31
returns
31
quality
67
This company does not typically respond to reviews

We monitor reviews for authenticity

Canada
1 review
16 helpful votes
Follow C C.
Unfollow C C.
Share Review
Report Review

Avoid at all cost
February 24, 2019

Pinterest is fraught with spam issues and endorses sweeping agendas to remove content reminiscent of an Orwellian novel

Not a venue worthy of the support of those who value free speech- alarming!

Date of experience: February 24, 2019
Indonesia
5 reviews
26 helpful votes
Follow Kalla S.
Unfollow Kalla S.
Share Review
Report Review

As a graphic designer I visit Pinterest a lot, there you can refill you creativity, the only reason I'm not giving this a five star is because the content spamming that the user do.

Date of experience: February 12, 2019
Tennessee
1 review
13 helpful votes
Follow Gwen H.
Unfollow Gwen H.
Share Review
Report Review

Suspended for no reason!
February 9, 2019

I used to LOVE Pinterest. I got all of my ideas, healthy recipes, and school lunches from them, but one day while I was just sliding through Pinterest, they suspended me for nothing! It sent me a gmail saying, "You have been suspended for 7 days because you broke our spam policy." What even is a spam?!? Any way bottom line is Pinterest has good ideas and valuable things, but is all that worth being suspended/ spammed? Also they need to stop suspending people for things they didn't do. My advice, avoid Pinterest and just get Google.

Date of experience: February 8, 2019
France
1 review
11 helpful votes
Follow Jay B.
Unfollow Jay B.
Share Review
Report Review

Joined for my wife and nothing but spam and more spam. If you are thinking of joining DON'T, you will regret it!

Date of experience: January 29, 2019
Kansas
15 reviews
82 helpful votes
Follow Jeremy R.
Unfollow Jeremy R.
Share Review
Report Review

I used to use Pinterest all of this month, but after getting a copyright claim, I decided to close my account. Why? Because I found out on another site that people who make pins on Pinterest basically steal art from websites like deviantArt and even images from Wikis. Also, the site will literally spam you with images you may not want to see, and on two occasions, I have come across some disgusting images that I reported. This is not a social media site worth using, especially since it's full of stolen art and images.

Date of experience: January 23, 2019
Australia
1 review
9 helpful votes
Follow Eugenie O.
Unfollow Eugenie O.
Share Review
Report Review

Waste of time
January 20, 2019

This is such an annoying site. On googling a subject, pinterest shows a visual with a supposed link to the topic, and all I get is ads, visuals and sites not related to what I'm interested in. An absolute waste of time.

Date of experience: January 19, 2019
Canada
1 review
11 helpful votes
Follow Gord L.
Unfollow Gord L.
Share Review
Report Review

Pinterest ripoff
January 9, 2019

Pinterest
Gord Lindsay
Tried promoted pins. Selected $0.13 per click thru with a budget of $10.00. Low budget because been ripped off by click thru ads before. Some work others don, t. Some use "posers" to boost click thru. Promoted ads never seemed to work properly. Billed for 539 clicks $70.00 (budget $10.00?). No sales or identifiable interest. Kijiji - pay $5-$10 per mo 10-20 click thru usually 2-3 sales. Quit pinterest. Disputing charges Visa says contact pinterest. No response to my emails. Tried email address for pinterest I got from Visa - undeliverable. Tried phone # from Visa 5 times - mail box full. Tried 2nd phone # from Visa 5 times left message no response. PINTEREST RIPOFF.

Date of experience: January 9, 2019
India
1 review
11 helpful votes
Follow Rain V.
Unfollow Rain V.
Share Review
Report Review

Ridiculous
December 21, 2018

I loved Pinterest. So much! But recently they suspended my account, and the reason is SPAM. This is ridiculous, I pinned the same picture in two boards of mine. And they suspended my account for that! Seriously? And now they sent me an email saying that they won't reactivate my account again. Wow well done Pinterest, I hate you now.

Date of experience: December 20, 2018
California
3 reviews
17 helpful votes
Follow Inger G.
Unfollow Inger G.
Share Review
Report Review

Big Pharma has taken over
December 19, 2018

Very creepy. You're allowed to only talk about what the officials tell us to believe when it comes to health -- if you so much as question the ingredients in vaccines, they kick you off and close accounts! Shocking censorship.

Date of experience: December 18, 2018
Missouri
4 reviews
22 helpful votes
Follow Iowna D.
Unfollow Iowna D.
Share Review
Report Review

Pinterest is now fascist & insane. They have closed multiple accounts of anyone who even questions mainstream "allopathic" (sick care) medicine, vaccine choice, alternative or holistic approaches to disease, etc. They have stripped users ("pinners") of their basic rights of freedom of thought, freedom of sharing ideas and information, and freedom to express grievances of censorship. Their narrowly defined content-based restrictions infringe on our basic First Amendment rights. They boldly censor us under the absurd guise of protecting us from fake news and misinformation'. This is just crazy. I am closing my Pinterest account in protest and outrage. I refuse to be censored. We have the power over social platforms. I strongly suggest you exercise your rights of freedom of thought, ideas, and sharing on the internet, before all rights are removed from you: Close your Pinterest account & write a review explaining that you refuse to be censored. It's really that simple.

Date of experience: December 18, 2018
NL
1 review
9 helpful votes
Follow Boni B.
Unfollow Boni B.
Share Review
Report Review

This is if ridiculous! I am a new user. Saved a couple of pins got suspended- then they reactivated my account. Then I got suspended AGAIN... without me dong any activities. I am done with this. Don't waste your precious time.

Date of experience: December 5, 2018
NL
2 reviews
7 helpful votes
Follow Leigh P.
Unfollow Leigh P.
Share Review
Report Review

Can be used for anything
November 2, 2018

Pinterest is great for saving inspiration for any kind of topics - fashion, design, digital or traditional art, tattoo art. You can use the extension to save sites anywhere from the internet or simply browse the site itself and let it tailor the feed to your needs.

Date of experience: October 31, 2018
Australia
1 review
3 helpful votes
Follow Nunya B.
Unfollow Nunya B.
Share Review
Report Review

Can't log in
November 2, 2018

Pinterest is a great site to find pics that you can't find with the search engines. One downside i've noticed that I can't seem to get help with is the fact that I cannot log in to my account. I've tried typing my details manually, with no success, i've tried logging in with my google account with no success. But, even though i've deleted my facebook account, I think that I WOULD be able to log in with facebook, because just like wish.com, they want your personal details to sell you ads & other unwanted things...

Date of experience: October 30, 2018
Alabama
195 reviews
363 helpful votes
Follow Jennifer H.
Unfollow Jennifer H.
Share Review
Report Review

Great site
October 30, 2018

If only I could do the things on Pinterest. They have everything you need. It's perfect. Whatever you are looking for from projects to sewing, it's there.

Date of experience: October 29, 2018
Singapore
3 reviews
7 helpful votes
Follow Vivian V.
Unfollow Vivian V.
Share Review
Report Review

I use it a lot
October 28, 2018

I love using pinterest for my school projects and my works, especially as a designer student like I am. Well but sometimes it made me confusing, when I get used to pressing the button pin it then chooses the board, now they reverse it, which I find pretty annoying to me. I prefer the old way.

Date of experience: October 28, 2018
Australia
12 reviews
38 helpful votes
Follow Sotch I.
Unfollow Sotch I.
Share Review
Report Review

Good for managing stuff!
October 12, 2018

I joined Pinterest about a year ago and i think it's pretty cool! You can have as many folders you want and save whatever you like! I use it to manage ideas and stuff i might use later.

Date of experience: October 11, 2018
Australia
1 review
9 helpful votes
Follow Joan S.
Unfollow Joan S.
Share Review
Report Review

Lost in Their Own Space!
October 11, 2018

There's some interesting reviews herein - and most of them are not real good!
I've rattled these guys a few times before, but to no-avail! They're most likely overdosed with issues and problems, such that they can no longer manager what they have.

In short, I think it is a pretty good application, where their intent is to mainly accommodate images of some of the better things in life, eg, fashion, cooking, collections, history etc. However, their boundary fence is full of holes and there is a good level of crap now linked to their system. It is this cancer if you like, that they cannot seem to manage.

From what I can tell, they will attack or suspend many legitimate pinners, but they also seem to tolerate many rat-infested boards, eg, if a user really drills into this application they will find it is one of the worst porn sites going - with thousands of images and gif's.

I have myself for example, raised my concern about a number of boards relating to child abuse. While they deleted those particular boards, I did not get a response from them about these (or anything else)!

The other issue that some users don't seem to know is that they may opt to 'pin' an acceptable looking image, but the same may be linked to a bad website - the next thing they know - they're suspended!

While they seem to have the ability to raise capital etc, they do not seem to have the brains to drive their application with say higher levels of security and warnings - to accommodate images of say nudity, accidents, wars, executions etc. Everything is certainly in the one big bucket for the kids and all to see.

Mind you, the whole Internet environment is the same - but therein, you don't get suspended!

Users just need to accept that this application is not a professional system like Linkedin and that they, young and old, can be exposed to some pretty bad stuff. Hence all the complaints!

The best approach is not to use it or even recommend it - especially if you don't want to waste any of your own time. In the end, I have found it to be one of the biggest time wasters on the planet!

Welcome to the real world!

Date of experience: October 10, 2018
Montana
1 review
3 helpful votes
Follow B W.
Unfollow B W.
Share Review
Report Review

Hypocrital
October 11, 2018

Pinterest suddenly changed their policy to now allow harassing public figures when they were asked to enforce it.

Date of experience: October 10, 2018
Alaska
1 review
16 helpful votes
Follow Charlotte G.
Unfollow Charlotte G.
Share Review
Report Review

I had 10,000 followers, had 200,000 posts, been on Pinterest since 2008. I got blocked for a complaint of posting nudity, when I first started. The picture I actually posted was of Michaelangelo. I did not consider that nudity, since it was a famous statue and you could just walk through and look at it. This I explained, and they reactivated my account. BTW, this was a post someone else posted, I reposted. Friday, I got a msg from Pinterest saying my account had been suspended for SPAM. I stated my case that I had never posted spam that I knew of. Could they tell me what I posted? They sent me back a msg, telling me after review they were not going to reactivate my account because most of my posts were spam. This is not true. I even complained years ago about all the posts that lead to something to buy, or lead you to nonexistent websites. They told me to just quit following those individuals? I only reposted, posts that I liked. If some got through I guess, I did not know that they were spam. Anyway, I lost everything, all my followers, all my posts 8 to 10 years of posts. No recourse, blocked for good, can't open a new account. I am between devastated and angry. They wont even work with you, talk to you, or see if someone maybe hacked your account. Anyone else run into this issue?

Date of experience: October 9, 2018
Virginia
1 review
3 helpful votes
Follow floyd m.
Unfollow floyd m.
Share Review
Report Review

No help
September 25, 2018

I am new to pintrest I have no idea how this company works and no one to talk to. For help.if they cant help forget it. There are no contact info.if they want my business then be available.

Date of experience: September 25, 2018

From the business

Discover recipes, home ideas, style inspiration and other ideas to try.