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Pinterest

1.6

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Pinterest Reviews Summary

Pinterest has a rating of 1.6 stars from 482 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Pinterest most frequently mention customer service, multiple times and email address. Pinterest ranks 501st among Social Network sites.

service
77
value
65
shipping
31
returns
31
quality
67
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Colorado
5 reviews
9 helpful votes
Follow Deirdre G.
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This companies computer systems are fatally flawed. You sign up using an email address. But if you move and no longer use that IP your email address changes. Then if you forget your password, well you cannot reset it because your email is no longer valid. Customer service, which is email based only cannot assist you. With computer systems this poor, do not expect privacy, data hacks or that your information is being sold without your knowledge.

Date of experience: September 11, 2018
Minnesota
2 reviews
5 helpful votes
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Awful
August 26, 2018

Pinterest redirects me all over the place. I never get to see my pins or anything I have saved. I log in thru Facebook. Never works properly! A waste of time!

Date of experience: August 26, 2018
NL
1 review
7 helpful votes
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A pit of theft.
August 7, 2018

Pinterest is nothing but a place where people nab stuff they like from the internet in order to repost it without second thought. It is VERY unfriendly to creators. If someone reposts your work without linking back to you, that's it. Nothing you can do about it. Good luck sending in DMCA forms, you're going to need many.

Date of experience: August 6, 2018
California
1 review
5 helpful votes
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Horrible layout
August 2, 2018

Pinterest new layout as of today 8/1/18 is absolutely horrible... always trying to reinvent the wheel... not worth my time

Date of experience: August 1, 2018
California
2 reviews
10 helpful votes
Follow Julie M.
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I had collected what was probably thousands of pins over the years with hundreds of followers. I loved pinterest! Then, I decided to organize my pins using the new sub-boards. I also upgraded my account to a business account. I was copying pins to sub-boards with the intent of removing the old ones, and Pinterest closed my account... with NO warning. The only explanation I received was that most of my pins were spam (not true at all) or that I posted something inappropriately. Vague responses, no warning, and all is lost.

Date of experience: July 28, 2018
Illinois
1 review
5 helpful votes
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I tried to call several times, the phone connection was horrible, looks like I was calling MARS... and then when a rep answer, after they speak for 2 minutes, I understood 2 words... They should give people a option for CLEAR SPEAKING PERSON WITH YOUR LANGUAGE! The person on the phone was speaking Indian/English = A BIG MESS!

Date of experience: July 24, 2018
Germany
1 review
9 helpful votes
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Personal Experience with Pinterest as a business person! Pinterest is only for Spammers! Not for professionals. Any one can get jelous of your growth and tell pinterest its Spam and they will suspend your account. Without verifying!
Its a platform you cannot trust!

Date of experience: July 24, 2018
Germany
1 review
4 helpful votes
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All the change
July 10, 2018

The continuous change of format is a veritable minefield of bad and worse decisions on the side of the creators...

Date of experience: July 10, 2018
New Hampshire
1 review
7 helpful votes
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Just OK
July 4, 2018

I like Pinterest and all, I think it's fine, but I have two complaints:
1. The constant change of formatting. In the past week, there have been two changes in format, causing me to get confused and save pins to the wrong board.
2. The DOZENS of daily notifications. I'm sorry Pinterest, but I DON'T CARE if someone saved the same pin as me. You don't have to send me a bunch of notifications saying "6 pins from Ideas were saved." I end up having to take a few minutes to clear out my inbox and checking my notifications to see if they are worth looking at, which most of the time they aren't.

Date of experience: July 4, 2018
New York
1 review
10 helpful votes
Follow Daniel B.
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I loved the fact that I could search anything and save those items to an account. I got involved in some political sites where I made some honest comments. I was blindsided with what they call a "suspension" for "hate speech" I repeatedly requested that Pintrist point out where I made such speech and asked to appeal my "suspension" I received only computer generated responses stating they suspended my account for hate speech. They claim there is an appeal process, but that is untrue. Pintrist has no accountability to anyone as to why they can suddenly terminate your account, call it a "suspension" and claim that the suspension can be appealed. They terminate accounts of people they disagree with and offer no evidence of their claims of violating their code of conduct. Good luck trying to get someone to talk to. I had no luck either through emails or attempted phone contact. Suspension means termination of your account and no further access. No arguing the point or appealing your case. Your terminated. VERY UNFAIR

Date of experience: June 10, 2018
New Jersey
15 reviews
89 helpful votes
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It's SO obnoxious and condescending. Impossible to navigate EVEN IF YOU'RE LOGGED-IN! Piece of crap website. Pinterest should really cease to exist. You must hit the browser's back button multiple times to navigate back out of the site. THIS WEBSITE SUCKS and certain search engines have Pinterest littered in the search results only to fool you and when you click on it, it's too late. CRAP WEBSITE.

Date of experience: June 9, 2018
California
1 review
12 helpful votes
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I was sent a message on May 29th alerting me of my suspension, with no explanation, only that they would be sending an email explaining why. I sent an email to their help desk explaining I was a long time member with thousands of posts, none of which I considered to be against their policy. They acknowledged my email and said I'd get a reply shortly. I have not heard back nor do I expect to. This is not the first time this has happened and I have learned my lesson. They have no regard for their members and their customer service is nonexistent. Never again!

Date of experience: June 3, 2018

I Am SO Done With Pinterest.
April 16, 2018
Previous review

I had a site with various subjects, including cars, humor, ads, toys, magazines etc. There was nothing posted that goes against their policy. I have been suspended without a reason and have not been sent the email they promised that would explain why. I have spent hours posting to the site. This is the third time I have had this happen. I will never use Pinterest again and I advise everyone to avoid the site.

Date of experience: April 16, 2018
Minnesota
1 review
4 helpful votes
Follow Lisa B.
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My notification light is always lit, showing me what people I don't even know have pinned. Yet my family and close friends... nothing. I takes me DAYS to find things they've sent me. Make it easier to find that! And give me the freedom to turn off notifications for certain people.

Date of experience: May 29, 2018
North Carolina
1 review
7 helpful votes
Follow Kathleen M.
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Hate Pinterest... they shut me down and then when i asked why they never let me know. I have messaged them an insane number of time and no reason... when I was back up, I noticed that over ******* pins vanished... no clue why. That was several months ago... I started pinning again and just noticed that I lost another 2000 pins! WHY? I am no doing anything wrong... no copyright problems, etc. Time to start taking down ALL my pins and posting them somewhere else like on my computer. I can; t wait to get off this site.

Date of experience: May 23, 2018
GB
6 reviews
12 helpful votes
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Un obtainable
May 6, 2018

I have tried lots of times to order thing but it useless trying the worst place ever I won't be trying again ever

Date of experience: May 6, 2018
Pennsylvania
6 reviews
11 helpful votes
Follow Peanut S.
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You are right. I saved things that I would go back to and it was work created. I would also have like for them to send me a notice as a courtesy to say you need to make some changes, and I would have. It makes no sense to me for us to put in all that work and they know it also. It would not take a moment no more then it does to send a email stating we have removed your account because of. That could have been we will remove if you don't. Give a time and as I know I would have made those changes. They clearly say no sex content and I had a follower who did that to me. That page is still there. Doug I know how you feel. I don't click on anything that says Pinterest.

Date of experience: May 3, 2018

I had a nice page and it was just Movies, Music, Videos I enjoyed, shows I have watched without writing the spoilers. Just as it say my interest. I wasn't promoting anything that I felt was spam worthy. I am a watcher when it comes to shows and movies and I enjoy listening to music. I like nails, hair styles and creative eyes. I posted this on my pages and it was removed. I read what they said they don't allow and believe me when I say. Everything that I posted was found on other pages or would come up already on Pinterest. I could not believe all the work I put in and they sent me an email stating we removed your page for spam content. I thought why not let me know what I have posted that is also on other pages and I did not save others content other than some hairstyles, nail art that i liked. Others were my own and stuff around my own place I posted picture of memories my own and the mickey mouse club that I enjoyed as a child. A person followed my page and when I went to look it was a nude sexual picture and I thought how I can remove that. I couldn't find a way but that person page is still there. I was sent an email today and it said if you want to review this matter click on this link and when I did the page was blank. I will never use or go to pinterest page again.

Date of experience: May 1, 2018
Brazil
3 reviews
21 helpful votes
Follow taehyung k.
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Ok ok, it was not always like that, but it's grown a lot for a few years.
I've always had memory problems on my devices and this site saved me a lot because in it i can save anything from any site. At first i used (think like everyone else) to save ideas from home and diy, but now i see that i can literally save everything, create several folders of several different things, i can follow just the folders that interest me in other profiles and even i do not wanting to expose a content that im saving it may become private to me. I love it too much and it's my recomendation #1 for social network!

Date of experience: May 3, 2018
Illinois
1 review
6 helpful votes
Follow Doug R.
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I reviewed the Pinterest terms when I signed up and re-reviewed them after receiving a notice of suspension. I have many personal and business ideas pinned that I am suddenly unable to access. Rather than some form of summary suspension, it would be courteous to be contacted about the potential concerns to see if suspension is warranted first. I find it insulting to be suspended without notice or specific reason. If this is going to be a practice, then I have little reason to participate in this community.

Date of experience: May 1, 2018
Australia
1 review
2 helpful votes
Follow dave e.
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Read above been with you guys before everything was aok now they dont accept either number nor email whats wrong. Let me know. *******@gmail.com. Ill be awaiting your fast reply. Thanks.

Date of experience: April 23, 2018
Oklahoma
1 review
7 helpful votes
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Total Fail
April 15, 2018

Sometime in the last week, Pinterest decided that advertising is more important than viewers. That tiny thumbnail becomes a slightly larger thumbnail and then a zoom-in with an awkard scrolling window. And, oh! Look! Theres now room for an ad on every page! Right in the middle. Whoohoo! Id already noticed Google was doing a better job of showing relevant queries, now they do a better job of keeping users happy.

Date of experience: April 15, 2018

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