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Phones Refurb Reviews Summary
Phones Refurb has a rating of 4.6 stars from 121 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Phones Refurb most frequently mention customer service, high quality and top notch. Phones Refurb ranks 27th among Electronics sites.
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Very good online store, especially pleased with the wide variety of phones and gadgets, and the assortment is constantly updated. They always help to choose the best for the money available.
Thank you! I recommend this store, everything is great! The iPad, although refurbished, works like a charm đź‘Ť
Thank you for your review
Ordered AirPods headphones. The product itself was in proper quality, the original I had been dreaming of for a long time. I really liked them; just what I wanted. Impressions of the service remained very positive!
Thank you, we appreciate your shopping with us.
Very satisfied with the work of the store and its employees. They delivered the phone as promised. I recommend not using PayPal but paying directly. Then there won't be a shipping delay.
Thank you, we appreciate it
I bought headphones in the store, and I can say that I don't regret it. I have been using the headphones for about a year now, and they still work perfectly, the sound hasn't deteriorated, and the wires haven't bent anywhere. They are indeed original. In the future, I will continue to use your services.
Thank you, we appreciate your shopping with us.
Delivery in just 7 days. Arrived earlier than expected. The product is in good condition and meets all my expectations. Awesome!
Thank you for your review, we appreciate your purchase with us.
The OnePlus 11 arrived in perfect condition. No complaints about the delivery. It looks and works like brand new. Thank you for the fast and reliable service!
Thank you for shopping with us.
I used to doubt whether it was possible, but it seems that factories do repair devices and put them back on sale. I'm very glad that I found this website. I'll be ordering more, as it's both cost-effective and you get an original product.
Thank you for shopping with us.
The device's condition is impeccable. I ordering Zfold and I'm delighted with my purchase. Highly recommended!
Thank you Nic
Ordering My Oneplus last version. The delivery was quite fast. The prices are also good. Will get back to You for other gadgets.
I was pleasantly surprised by PhonesRefurb when I got my Steam Deck after just 6 days. The device is in impeccable condition, and it's like I'm holding a brand new gaming console. Kudos for your excellent refurbishing work! I reached our to them and they provided all the answers i need, thank You for your service
Thank you for shopping with us.
I ordered a Tablet the 25th September and luckily I did that through Paypal even though they tried to convince me to pay with a bank transfer since with Paypal the payment is on hold.
Their customer service was very fast which was surprising. They issued a tracking number to convince me. But when I contacted Fedex, they said they only have the label created but no item since a week.
They stopped answering me now and I obviously asked for a dispute from Paypal.
I read some fake reviews, one of them shows a supposedly phone bought this October with a date of 3 November showing on the phone, obviously not a real photo nor a real customer review!
Update: If you think sending me a new tracking number going somewhere in GB (I live in Germany) is going to fool me, you are wrong. You didn't approve any refund, Paypal did. I already reported you, case closed!
We value and encourage all reviews, and while we appreciate your input, it appears your review may be somewhat biased. We take customer orders and satisfaction seriously, and we thoroughly investigate each order to ensure a smooth delivery process. It's important to note that we have no record of your order, which raises questions about your claim that we ceased communication with you. At our end, we prioritize responding promptly to emails, calls, and other forms of communication.
We understand that the online marketplace can be competitive, and sometimes, individuals with other motivations may post reviews. We would like to emphasize that if you've received a tracking number, it is a clear indicator that your item is on its way. In cases where disputes have arisen, and the order has been delivered, we follow our policy and re-debit the amount.
As part of our policy, if a payment is held by PayPal, we do not proceed with shipment, offering multiple payment options to accommodate different preferences. Our commitment is to maintain transparency and integrity in our transactions.
We'd like to clarify that the tone of your response might suggest a certain bitterness, which can potentially cloud the matter at hand.
**UPDATE:** After a thorough review of our records, we have found that your order was promptly shipped and tracked. We also approved a refund for your order. We kindly request that you ensure the repayment for your item using the available payment options during checkout. Failing to do so may raise concerns about your intent, as it could appear as an attempt to defraud us and receive the item without appropriate repayment.
We aim to address any legitimate concerns and look forward to resolving any issues you may have. Thank you for your understanding.
**UPDATE 2:**: We looked into this more, and we clearly see you infact received your item, not sure what or how you call this a scam?. HMM
Has not been delivered for 2 weeks now, clearly a scam. Would be very careful what you order as we have clearly fallen for their scam.
We do not have a record of your order. If you have any complaints reach out to use, we are more than happy to assist you.
Very responsive customer service, all though arrived a little late., overall satisfied with my order, Thank you.
Thank you and we hope to see you back again
Very satisfied with my purchase of Iphone 13 pro max, arrived just in time. Great service. Thank you.
Thank you so much, we appreciate this
I got my Iphone 14 Pro Max here.even it is refurb but still its so good and comfortable to used.hopefully i can buy again here..
Huge thank yuo Ashnur
Been using this phone for a week and the performance is great. The item arrived safely, no product info on the waybill as well (probably to avoid theft). They also shipped out the correct color. It took 6 days for the package to arrive.Customer service also needs more work but I am overall happy with this product. Smooth! Thank you.
Thank you so much for shopping with us.
Totally working. It's smaller than I thought but it's cute and handy. It was delivered in a nice condition and wrapped well. The updates are regular.I love it so much thank you!
Thank you for shopping with us.
I just wished I knew that certain sim carriers only can function with the cellular mode. Nevertheless i like the watch, the 45mm size fits well for me, and very useful for busy people like me. I also appreciate the packaging. Very secured and fast delivery. Thank you!
Thank you for shopping with us. Looking forward to more purchases
Evaluated after more than two weeks of testing. Working well so far! The box was still sealed with the Apple original seals and was carefully wrapped without any damage. When initially setting up, the warranty was activated. Successfully updated to iOS 16. Proper storage and color.
Thank you for shopping with us.
Received bubble-wrapped and safely packed. Functional problems and product packaging are absent. Everything is exact and perfect. Highly recommended! Warranty receipt for one year is included. I'm grateful.
Thank you for shopping with us.
From the business
Welcome to phonesrefurb, your go-to ecommerce store for affordable refurbished electronic gadgets at great prices.
As a UK-based company founded in 2022, PHONESREFURB LTD is dedicated to providing you with top-quality electronic gadgets at affordable prices.
Our extensive range of products is carefully sourced from reputable independent suppliers worldwide, ensuring that you get the best selection at competitive prices. Our commitment to excellent customer service is unwavering, with a dedicated team available to address any queries or concerns you may have.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
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