PhoneAgentCSReviews 39

I should have checked before I used this service. I agree they get you for $19.95 before you can blink an eye. I've learned my lesson always check on the web for pros & cons about web sites & services before jumping into the lava pit. Thank you for the opportunity to vent my frustration and hopefully it will help someone else to not make the mistake I have made.

BE VERY CAREFUL - THIS IS NOT LEGITIMATE! THEIR TACTICS ARE OUTRAGEOUS AND DISHONEST. THANKFULLY, MY CHASE MASTERCARD REPRESENTATIVE TOOK CARE OF THIS AND I'M GOING TO BE CREDITED. I HOPE!

The site was used to find a DB in Chicago and I was never told of follow up charges... Shoot the 'stards. $1 is not bad for the info I requested, but the additional $19 sucked. I cancelled this morning... They are theives.

Big rip off ask for a dollar gets your credit card number and charge you $ 18.95. Big Scam

Web site is a rip off, plane and simple. Charged me 1.00 for directory service that yielded 0 information, then slapped me with 18.95 service fee later on my cc.

This site is a big big SCAM. I used it to find a name attached to a number and charged the $1.00 to my card and what did they do, they started a monthly billing of $18.95 that I never requested. Stay away from this company. They are very dishonest.

They always tell you they have the information ready, just give them your credit card info and it will be displayed. Never received anything except a note that they would get back to me in 24- 72 hours with the information. When I did the live chat after I saw the immediate charge to my account, they would not give me any company information such as their address.

This phone company will steal your money but they will not render the services requested. This company is a SCAM! If you don't want to loose your money don't use their services please use services from other companies. Please report their actions to BBB! Maybe if more complaints are filled something might be done.

Read fine print, I used the $1.00 lookup which they refunded due to not being able to locate number, but meanwhile signed me up for a monthly $18.95 charge which is not refundable. How do you spell S C A M! Any company with a decent product does not rely on misleading ads and have a nonrefundable policy..

I tried it for a week and because I didn't want it, I cancelled it. They closed down my account but charged me $18.95 anyway. They claimed that I cancelled too late in the day and that they had every right to charge me. What a bunch of scammers!

Do not use, does not provide info, opted one tine use and was charged for a month and would have continued to charge me if hadn't contacted them. May still charge will have to wait to see. Refused to give me their address to file with BBB in their state. Fraudulent practices, deceptive.

It is definitely a scam. I put all the info to generate a report which the website stated was complete and all I had to do was give all my credit card info to access the report. Guess what? After they got my info there was no report! I had a live chat with their cust service who made excuses for why I didn't get it. She said she was not authorized to cancel my membership or issue a refund.

This was the BIGGEST SCAM I HAVE EVER SEEN! I want to warn everyone out there that their money is gone forever if you make the mistake of using this service. Rude customer service and they will argue until the cows come home that you authorized their charges. WARN YOUR FRIENDS. REPORT ABUSE. RUN IN THE OPPOSITE DIRECTION!