PetsmartReviews 546

I sometimes shop at Petsmart for my tropical fish and filters, light hoods, etc.

It seems that when they have fish on sale - they usually are out of stock of many that are on sale.

Their tanks are hooked up on a community filtration system which means if there are sick fish in one tank - then the whole section is exposed to the disease.

Sometimes they have good sales - but I'm usually too afraid to buy them because of the community filtration system. When I do buy them, I put them in a quarantine tank for at least a month.

Sometimes enough live to make it worth the price and other times, I have to save the dead fish and take them back for a refund or credit towards supplies.

I use Petsmart.com to order my 30 lb bag of dog food, I have to drive 7 miles to get to the store. Instead of having to take this heavy bag of food off the shelf in the store, into the cart, into my car and out of my car. Then I have to bring it up 5 steps into the house. I use Petsmart.com. Their webside is very well organized, items are easy to look up and purchasing a breeze, There are no lines I have to stand in. Using Amazon Prime will get your product shipped in 2 days. UPS delivers the product right to my door... no steps to climb. No gas to use and no wear & tear of my car. I love Amazon Prime. I also use their grooming salon to get my Bichon Frise groomed. I love everything about Petsmart, especially their low prices.

I really love this website and would tell others to use it.

I have purchase suff for my buddy and it is great that deliver the products in not time. Great service too!

The one stop shopping idea keeps us coming back. If we need anything for our puppy or rabbits, we go online first to find the coupons and then to the local PetSmart. We are bargain shoppers so we always watch for the sales and promos. It helps to join their customer club also. Prices can be high but the quality and selection is very good. When on sale, the prices are better than most for most items. About 90% of the employees (in our Tucson area store) are very knowledgeable and friendly, especially the managers. The others... well... we wonder how they got jobs anywhere. Social skills for these sullen ones seem altogether missing. The young woman at the vet clinic desk was so eager to sell us the insurance package that she ignored every question we tried to ask. We decided on the basis of her rude and pushy attitude alone that this was not the right vet service for our baby dog. Also, we had to miss a couple of weeks of dog training and, even after leaving messages, we could not get the promised return call from the trainer to schedule makeup sessions. We had to go in to the store several times until we actually found him there before we could work out makeups. One of the employees at the doggie daycare was very unpleasant when we asked her a question about the service. On the plus side, the store has a policy of inviting customers to bring their dogs along to meet other dogs and their owners (as well as to purchase services and more food, and toys, of course). Dogs must be on leash, but otherwise it is a kind of indoor dog park. We have met several friendly people and their dogs (and children) while walking down the aisles shopping there. Our puppy likes to choose her own toys and knows what she wants. So it is a socialization opportunity for her... and us. And yes, our little doggie girl has us well trained.

I took my 5 month Morkie to Petsmart (Cherry Hill New Jersey) on September 19, 2015.On my way back to pick him up I get a phone call.

I thought they were calling to inform me he was ready for pick up. I spoke to a manager who told me, my dog was taken to Banfield Pet Hospital, because the groomer cut his back left paw pad. As a result from the cut bleeding continued. They insisted he continued to wiggle and move which resulted in the injury.

Regardless of his continued movement, HE is a PUPPY. Therefore he is going to move around especially since it was his first time. Petsmart grooming staff are COMPLETELY IRRESPONSIBLE, CLEARLY UNTRAINED, AND UNPROFESSIONAL.

Now he has to wear a cone around his head until it heals. I WILL NEVER EVER TAKE HIM TO PETSMART AGAIN!

I know as I have shopped there before on many occasions! I am on their list! I have bought things foe my dog, my cats, my birds!
I have even had fish before! Their fish are nice and healthy. Their burds are healthy, They have a cat section too and they are healthy looking. Their puppies are nice too! They have so many items it's super amazing! A;; their products are good quality! Their prices are reasonable too! Their clerks are friendly and helpful!