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PetSafe® Official Website has a rating of 3 stars from 1 review, indicating that most customers are generally dissatisfied with their purchases. PetSafe® Official Website ranks 272nd among Pet Supply sites.
I bought an in ground (invisible fence system) from Innotech (sp?) They sold out to Petsafe. Petsafe changed the radio frequencies of the systems so I would have to spend a lot more money for the same system to work. The old system allowed a procedure to test for glitches in the system, but Petsafe now wants another 50 bucks for their "NEW TESTER" to diagnose the problem. The system works well when there are no problems, but when any trouble occurs, they want to charge the crap out of you to fix it. The old Innotech procedure allowed me to check for wire breaks AND nicks in the insulation, whereas the 50 buck gizmo checks for breaks only. The basically are holding the lives of my pets ransom for their greed. SHAME!
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