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Petallush

petallush.com
casual, lounge, swimwear womenAge 26-45
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From the business

Shop Trendy Women's Fashion at petallush. Discover the latest dresses, tops, bottoms, swimwears. Enjoy the cheap discounted prices, we ship worldwide.


petallush.com
Hong Kong
Petallush is part of Leadbon International Co., Limited
Founded in 2019
Clothing item from PetallushFashion apparel by PetallushMerchandise from Petallush clothing linePetallush fashion product

Business Highlights

General

Parent Company: Leadbon International Co., Limited
Year Founded: 2019
Target Gender: women

Shipping

Shipping Cost: $9.99
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL)

Customer Service

Support Channels: messenger, email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing
Buy Now Pay Later: Afterpay

How would you rate Petallush?
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Petallush Reviews Summary

Petallush has garnered mixed feedback from customers, highlighting both commendable aspects and significant concerns. Many reviewers appreciate the detailed sizing information and the aesthetic quality of the garments, noting their attractiveness and affordability. However, a recurring theme is dissatisfaction with customer service, particularly regarding shipping delays, issues with product quality, and a challenging returns process. Some customers reported receiving incorrect items or experiencing difficulties in obtaining refunds. Overall, while the brand shows potential in design and affordability, substantial improvements in customer service and product consistency are necessary to enhance its reputation.

This summary is generated by AI, based on text from customer reviews

service
184
value
68
shipping
70
returns
73
quality
368

Instant Feedback

6,402 reviews

We monitor reviews for authenticity

Minnesota
2 reviews
0 helpful votes
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Excellent Product
November 4, 2021

Easy to decide. Good communication about order. Product was as described.

Date of experience: November 4, 2021
Iowa
1 review
0 helpful votes
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Cute stuff online
October 28, 2021

I had trouble picking dresses out online but unfortunately fit awkwardly in person and weren't exactly the colors seen online. Will probably try again if return shipping isn't outrageous.

Date of experience: October 28, 2021
Kentucky
1 review
2 helpful votes
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Horrible customer service and products
November 27, 2021

Very unhappy. Order was delivered to the wrong address. After contacting customer service I'm told there is a 30 day return policy and was quick to put it on the delivery company. Not one solution to the fact that I did not get the chance to use their 30 day return policy because it had not arrived to me. The pieces I received looked nothing like pictured. Dresses that were to be knee length in pictures were actually down to my ankles. I'm 5'8. Material is see through and cheap, on each piece.

Date of experience: October 27, 2021
Illinois
1 review
0 helpful votes
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Dresses!
October 20, 2021

Excited about this purchase...! I was nervous but glad I got these dresses.

Date of experience: October 20, 2021
Nebraska
1 review
0 helpful votes
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Overall the site was easy to navigate. Unfortunately, the site said free shipping over $99. There was no code so assumed this would be taken off automatically. No info about any of the incentives. Clicking on the sale just takes you to shopping. No shipping discount showed on the receipt despite charging 1-1/2 times the qualifying amount. However, I did receive everything very quickly which I appreciate and the quality of the products was first rate.

Date of experience: October 16, 2021
Alabama
1 review
0 helpful votes
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Fabric not great!
November 10, 2021

Loved the first dress I ordered a few months ago, but I don't like the fabric on this order dress.

Date of experience: October 11, 2021
Oregon
1 review
0 helpful votes
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Super nice
October 7, 2021

Great experience so far, would be back
I'm really happy that I found this website and gave it a try

Date of experience: October 6, 2021
Utah
1 review
0 helpful votes
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Good not great
October 5, 2021

Decent shopping experience and got the dress in about a week… just a lil disappointed in the size chart. Followed it and the dress was too tight on my bust. Will try to return for a larger size.

Date of experience: October 4, 2021
California
1 review
1 helpful vote
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Loved the styles as they are unique and great value for money too. I was worried they would not fit and the return process would be a nightmare but luckily only 1 of the items was not a great fit on me and I will probably just give that to a friend

Date of experience: September 30, 2021
Georgia
1 review
0 helpful votes
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So far, good. Would be great BUT was supposed to get free shipping over $99!

Date of experience: September 29, 2021
Missouri
1 review
0 helpful votes
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I wish you could expand the pictures and there was more details and colors listed for each dress. The search feature sucked.

Date of experience: September 23, 2021
Wisconsin
1 review
0 helpful votes
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Very pretty
September 23, 2021

I was a little nervous once I realized it was coming from China! It arrived a lot sooner than I thought it would. I want to say it only took about a week? The dress is gorgeous, and fit my daughter perfectly, another thing I was worried about. It fits very true to size. She's normally a size 8-10 and she chose a medium and it fits nicely. The only thing that you need to know is it is VERY see through! She needs to wear a full length slip under it. But, with the slip, it looks like part of the dress and it's perfect!

Date of experience: September 22, 2021
Ohio
1 review
0 helpful votes
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Floral print midi dress
September 14, 2021

So far it's been easy, I hope the expedited shipping processes and ships the package quickly.

Date of experience: September 14, 2021
Virginia
1 review
0 helpful votes
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My new favorite dress shop.
September 14, 2021

I really like all of my dresses. I am so excited to wear them and enjoy.

Date of experience: September 13, 2021
Australia
1 review
0 helpful votes
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Dresses
October 13, 2021

I had issues inputting my credit card yesterday that's why I didn't finish submitting my order but other than that ok.

Date of experience: September 12, 2021
Canada
2 reviews
0 helpful votes
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So so
October 11, 2021
Updated review

Good process with ordering. Not loving the items that I purchased. Hopefully the return process is straight forward

Date of experience: September 11, 2021

Not sure if this brand is awful or not
October 4, 2021
Previous review

Not sure if this brand is awful or not

Date of experience: September 4, 2021
Iowa
1 review
0 helpful votes
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No sizing chart
No fabric description
Difficulty using my credit card

Date of experience: September 7, 2021

No sizing chartno fabric descriptiondifficulty using...
September 30, 2021
Previous review

No sizing chart
No fabric description
Difficulty using my credit card

Date of experience: August 31, 2021
Canada
1 review
1 helpful vote
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Excellent!
September 1, 2021

Excellent product quality. I was surprised I received exactly as images shown. I am a very happy customer. Five stars again and again.

Date of experience: August 31, 2021
Colorado
1 review
0 helpful votes
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Shipping was fairly prompt.
August 29, 2021
Updated review

As always, when ordering on line you never know what to expect. Fortunately the dresses I ordered are quite nice and fit well.

Date of experience: August 29, 2021

I would prefer exchange with no return shipping fee...
September 17, 2021
Previous review

I would prefer exchange with no return shipping fee since this is my first order and I don't know how sizing is yet

Date of experience: August 17, 2021
Arizona
1 review
1 helpful vote
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Misleading company
September 25, 2021

I used the company's sizing chart, and I sized up. ALL the clothes I ordered were TOOO small. Most I couldn't even get past my chest. I ordered a shirt, they advertised as gray... It came to me Tan. I sent all the items back, and I had to pay shipping. This company descripts are VERY deceiving. I will NEVER order from them again. If you order from them... you better be a small Asian woman

Date of experience: August 26, 2021