Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Petallush

Petallush

petallush.com
casual, lounge, swimwear womenAge 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop Trendy Women's Fashion at petallush. Discover the latest dresses, tops, bottoms, swimwears. Enjoy the cheap discounted prices, we ship worldwide.


petallush.com
Hong Kong
Petallush is part of Leadbon International Co., Limited
Founded in 2019
Clothing item from PetallushFashion apparel by PetallushMerchandise from Petallush clothing linePetallush fashion product

Business Highlights

General

Parent Company: Leadbon International Co., Limited
Year Founded: 2019
Target Gender: women

Shipping

Shipping Cost: $9.99
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL)

Customer Service

Support Channels: messenger, email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing
Buy Now Pay Later: Afterpay

How would you rate Petallush?
grey stargrey stargrey stargrey stargrey star

Petallush Reviews Summary

Petallush has garnered mixed feedback from customers, highlighting both commendable aspects and significant concerns. Many reviewers appreciate the detailed sizing information and the aesthetic quality of the garments, noting their attractiveness and affordability. However, a recurring theme is dissatisfaction with customer service, particularly regarding shipping delays, issues with product quality, and a challenging returns process. Some customers reported receiving incorrect items or experiencing difficulties in obtaining refunds. Overall, while the brand shows potential in design and affordability, substantial improvements in customer service and product consistency are necessary to enhance its reputation.

This summary is generated by AI, based on text from customer reviews

service
184
value
68
shipping
70
returns
73
quality
368

Instant Feedback

6,402 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Udilia L.
Unfollow Udilia L.
Share Review
Report Review

Farmgirl Dress
August 15, 2022

The dress arrived on time. The material is a bit thinner than I expected but it's still a cute dress and it's true to size.

Date of experience: August 14, 2022
Canada
1 review
0 helpful votes
Follow Leontine J.
Unfollow Leontine J.
Share Review
Report Review

Great Service!
August 11, 2022

Quick and easy to navigate. Thank you! Best part? Quickest Delivery, ordered August 11th, received August 17th, 2022! Thank you, much appreciated...

Date of experience: August 11, 2022
Tennessee
1 review
1 helpful vote
Follow Sharlene X.
Unfollow Sharlene X.
Share Review
Report Review

Did not fit
August 10, 2022

This experience would have been just fine, only the dress did not fit. I used the charts provided and ordered accordingly – but it does not fit all, except for the sleeves. I was so sure that it would fit, that I did not request a return policy form and now I need one. If it is possible to receive that form, so I can return the dress, I would appreciate it. Also, the color of the dress was much darker when it arrived than it looked in the advertisement.

Date of experience: August 10, 2022
Australia
1 review
0 helpful votes
Follow Karlene B.
Unfollow Karlene B.
Share Review
Report Review

Order not received
September 5, 2022

Would be nice to leave a positive review BUT my parcel was delivered without signature and I've never received the items. Perhaps the Company can send requesting signature. Very disappointed

Date of experience: August 6, 2022
Rhode Island
1 review
0 helpful votes
Follow Donna W.
Unfollow Donna W.
Share Review
Report Review

First time purchaser
August 6, 2022

Site was very easy to manage and there were multiple pictures of each item. The items I purchased are well made and some of the best online purchases I have made. Will certainly buy again!

Date of experience: August 6, 2022
California
1 review
0 helpful votes
Follow Leslee B.
Unfollow Leslee B.
Share Review
Report Review

The material of the items is not as expected, not as it appears in the pictures.

Date of experience: August 3, 2022
Illinois
2 reviews
0 helpful votes
Follow Susan W.
Unfollow Susan W.
Share Review
Report Review

Lovin' Petal lush
August 2, 2022
Updated review

I love the styles and customer service has been very gracious anytime I have had an issue.

Date of experience: August 1, 2022

Nice options!
May 25, 2022
Previous review

Nice options! Great Prices!

Date of experience: April 25, 2022
Utah
1 review
0 helpful votes
Follow Alison S.
Unfollow Alison S.
Share Review
Report Review

I ordered two dress from this company. Neither of the dresses fit properly so I contacted them to return. They sent me and email stating that I needed to enclose a paper with the return number of the order and the dress numbers. I did that and sent the package off the the address they provided. I waited and waited for my credit card to be refunded. After a month my card was never refunded and then got compromised. I emailed them to ask how I could get a refund because my card was cancelled. They said they couldn't find my package do I would received nothing. I tracked down how it was shipped but still nothing. Then after email after email they refunded the card that I had cancelled telling me my bank would work it out. However, my bank can't do anything because the card had been cancelled because of fraudulent charges. Therefore, I am out 100. I would not buy from this company again. I would have been okay with store credit but for some reasont hey would not give it too me.

Date of experience: July 29, 2022
Colorado
1 review
0 helpful votes
Follow Megan W.
Unfollow Megan W.
Share Review
Report Review

Good Experience
July 26, 2022

Easy to select filters to find what I was looking for. Lots of great options. Easy and great shopping experience. Great selection! Very cute options!

Date of experience: July 25, 2022
Massachusetts
1 review
0 helpful votes
Follow Liliya R.
Unfollow Liliya R.
Share Review
Report Review

Dress
August 24, 2022
Updated review

The dresses look nise, but I haven't tried them yet, when I'll receive it I'll rate you.The dress is ok but it has a brown stain on it. So I don't know if I'll able to wash it off. So I dont think Ill wear it. This was my first order and last..

Date of experience: July 24, 2022

The dresses look nise, but I haven't tried them yet,...
August 9, 2022
Previous review

The dresses look nise, but I haven't tried them yet, when I'll receive it I'll rate you.

Date of experience: July 10, 2022
California
1 review
0 helpful votes
Follow Abby M.
Unfollow Abby M.
Share Review
Report Review

Petallush Review
July 17, 2022

They responded quickly and answered my questions, but the dress I ordered was too big and the white top I got was a yellowish cream color not white.

Date of experience: July 17, 2022
Utah
1 review
0 helpful votes
Follow Shannon M.
Unfollow Shannon M.
Share Review
Report Review

Cute stuff!
August 15, 2022
Updated review

The dresses were very nice. I am very happy with them. Make sure you check thexsize chart. The shoulders were snug for me.

Date of experience: July 16, 2022

It has very cute clothes!
July 4, 2022
Previous review

It has very cute clothes!

Date of experience: July 4, 2022
Pennsylvania
3 reviews
0 helpful votes
Follow SandraJ I.
Unfollow SandraJ I.
Share Review
Report Review

Right now; not so good. I keep asking for a return address because the dress is too small and I haven't received the address or a label to return the dress. Please do this as soon as possible.

Date of experience: July 16, 2022

It was very easy to find site and order
July 8, 2022
Previous review

It was very easy to find site and order.

Date of experience: July 8, 2022

Easy to shop but hard to make a choice
May 30, 2022
Previous review

Easy to shop but hard to make a choice. Liked a lot of dresses.

Date of experience: May 30, 2022
Missouri
1 review
0 helpful votes
Follow Anne H.
Unfollow Anne H.
Share Review
Report Review

The delivery took a long time.
July 13, 2022

The only place I could find nice dresses for a senior lady. They look very nice
Although I need to return one because the zipper won't open.

Date of experience: July 13, 2022
Indiana
1 review
0 helpful votes
Follow Elizabeth G.
Unfollow Elizabeth G.
Share Review
Report Review

Nice place to shop
July 12, 2022

Cute stuff! Easy shopping and account setup. Thanks!

Date of experience: July 12, 2022
Utah
1 review
0 helpful votes
Follow Kathryn O.
Unfollow Kathryn O.
Share Review
Report Review

Sizes run small
July 12, 2022

Lots of good photos of the clothes to help make a choice.

Date of experience: July 12, 2022
Utah
1 review
0 helpful votes
Follow MARY M.
Unfollow MARY M.
Share Review
Report Review

I saw someone wearing this dress and it was soooo nice! She told me Petallush and I found the dress for me! But, then I got the dress, and it was different from the one I wanted. I look like a sack of potatoes in it! I am sending it back. I was sorely disappointed! AND I have to pay both shipping fees. I won't be able to use Petallush in the future. I can't afford it. Sad!

Date of experience: July 11, 2022
California
1 review
0 helpful votes
Follow Jenny R.
Unfollow Jenny R.
Share Review
Report Review

Mostly great.
July 6, 2022

Was easy to order and came in a timely manner. Loved two of the three products.

Date of experience: July 6, 2022
California
1 review
1 helpful vote
Follow Veronica Z.
Unfollow Veronica Z.
Share Review
Report Review

Never received half my order
August 5, 2022

I purchased a few dresses back in March. By the time I received my order, half of the dresses were missing. When I reached out to customer service they told me they wanted me to handle it with the post office. This has been a four month long nightmare. I am out $200 and petallush has not helped me at all. I would not order from them ever again. What I did receive was cheaply made and nothing like the pictures.

Date of experience: July 6, 2022
Utah
1 review
1 helpful vote
Follow Annette J.
Unfollow Annette J.
Share Review
Report Review

It took 3 or 4 times trying to get my payment method to work. Makes a person think maybe this site is not safe.

Date of experience: July 4, 2022