Personnel ConceptsReviews 78

I was sent an alert from personnel concepts. They just want my money as a new business owner but I'm up to date! Watch out for this scam!

Total Scam! They will harass you & send you to collection!
This company called me to inform me that I need state compliance posters, which I bought for $11.74. Later, that company called me to tell me that I also need more posters, because it is illegal not to have the posters that they mentioned for a total of $107.91 more. The posters for $11.74 came. However, the posters for $107.91 never came. I called Personnel Concept to tell them that their product never arrived but the manager, Manny argued with me demanding that I still need to pay. I cannot pay for a product that I never received! Their sales people are also rude & aggressive!
After that dispute, I called back & spoke to a sales rep & asked her how the posters for $107.91 were going to be delivered because our mail box is tiny. She said, the posters would be packaged in a long cylinder tube. Well, that definitely will not fit into my tiny mail box & since it's a business, my mail person would have to come to my suite to deliver large packages. Which never occurred because there is no such package.
Soon after, I received a collection notice from R. M. S. ( The Receivable Management Services LLC) stating that I owe a total of $399.23 for 3 separate products that I never ordered!

In order to stop receiving the packages and mail from Personnel Concepts and get a credit back to your account please do following:

1. Do not open their packages. Send back all the packages with confirmed delivery to the following return address. Save your return tracking numbers.

Personnel Concepts Inc
3200 E Guasti Rd Ste 300
Ontario CA *******

2. Reach out to Personnel Concepts over the phone; alternatively wait till they call you with respect to your outstanding balance. Explain that you are not interested in their services (say, getting posters from a local supplier). Provide the tracking numbers of the return packages. Your account will be credited back to zero balance. Ask operator for your dispute number to make sure they closed your account.

3. You still might still receive letters from Personnel Concepts within next 20 days; it takes time for the change to get reflected in their system.

Hope this information helps other businesses just like it helped mine. Peace.

Personnel Concepts is a total scam. They prey on new business owners to purchase their documents when they are free of charge from the Department of Labor. They also send this info to you without consent and attempt to charge you for the items sent. I was recently told by Personnel Concepts that I would be sent to a third party collections agency as a result of items sent to me without my consent. When I offered to send the unopened unauthorized items back, I was advised that I could not. Do NOT by any means necessary use this company. Please do your own research of what is needed for your business that could be obtained free of charge.

The company sent my business a mail that looks like something from the State of Washington. They use scare tactics and claimed that "failure to comply with posting regulations can lead to fines up to $32,786" and "As an employer in Seattle, Washington, (my company name) must ensure compliance with revised 2020 labor law posting requirements and replace any outdated notices."

DO NOT FALL FOR THIS. They just want your business by using scare tactics. You can get these posters for FREE from your local city/county Department of Labor office.

This is an absolute scam. They called to confirm the order, which I thought was weird, but whatever. They lied to me about what my boss ordered and what should have been a $25 order ended up being well over $200. They also lied to me about what we needed. I work for an employment lawyer so my boss knew what we need to have up in the office. We called to cancel the order and they refused saying that it had already been shipped, but the tracking information said that the label had been created and that it had not been shipped yet. They did say that we could refuse the package when it arrived and we could get a full refund. I was annoyed, but decided not to fight it anymore. About an hour ago my unwanted package was delivered in a tube without a top on it. The only way to refuse a package is if it is unopened. Since it arrived unopened we couldn't refuse it. I went to the post office to see if there was some loophole and they said that since I couldn't prove it arrived open, there was nothing they could do. Since it arrived open, the posters were damaged. I called Personnel Concepts to get a refund for damaged product, but they said that they were not responsible for any damaged product and refused to give us a refund. They said that if we paid out of pocket to send it back that they would give us a refund. However we're mad because they lied to us about what we need and what we ordered. It is wrong that they lied and it is wrong that they refused to cancel the shipment and it is wrong that they are expecting us to pay for a damaged product that we didn't even want to begin with.

Do not fall for anything they say. They claim we signed up for their poster program for one year. No, we didn't. I received the $300 invoice before I received the poster. So once I saw that tube package from them, I refused it. Then I called them up and said we wanted nothing to do with their company. But the guy told me tough sh&t! He was so rude it was unbelievable. I had to hang up on him, I was shaking so badly. I was furious with the way he treated me. We never paid the bill and we keep receiving packages from them. Every time we refuse it. I called up again today after receiving yet another tube.
Same ridiculous thing. They cannot cancel whatever service we have that we didn't even sign up for. But apparently it will expire in 2020 and then they will stop sending us things. The lady was so rude. What kind of company refuses to cancel your "imaginary" service?
Do not fall for it. They try to get new businesses that don't understand you can get these posters for FREE. I pray/hope that people will google this company before signing up for anything, and see these awful reviews. If you check the BBB, you will find complaint after complaint. Be SMART SAY NO!

This is nothing more than a solicitation for services, which are easily attainable through your home state for FREE! They use a scare tactic to unsuspecting new business owners thinking they can get easy money. Do a quick internet search FIRST. DO NOT FALL FOR THIS AND THEY BULL THEY SEND! Always do some homework and searching before you sign or give over any CC info. You should be calling your accountant or bookkeeper or even ask around first.

DO NOT GIVE THIS COMPANY ANY MONEY.
Literally the biggest scam I have seen in HR. I can not even believe these people are in business. I called to figure out what the heck was going on because we purchased CA Labor Law posters for $5.95. We recieved and invoice for $270.51 the "remaining balance". I called and spoke to Loretta saying that we are not going to pay that, and she said we could return them. I asked her to send me a shipping label, as I should not be responsible for return shipping on a FALSELY ADVERTISED PRODUCT, and she said that if I chose to not pay and file a complaint, that not only do I have to pay for my shipping, but return shipping, ummmm what? Do you even realize how that makes no sense?!?!? Clearly this is a scam of despicable sales people looking to screw over small businesses by saying we have to comply or be charged. THIS IS A LIE. LABOR LAW POSTERS CAN BE FOUND FREE! I am beyond furious, and I am literally going to commit my entire day to writing reviews on my HORRENDOUS and ILLEGAL experience. Hope this company goes out of business soon and I hope more people read reviews before falling into this scam. Shame on you Personnel Concepts for taking advantage of people. Posting on BBB, if you have been scammed as well I encourage you to go and submit a complaint to BBB as well so we can prevent future business owners from this egregious company.

I hate this company... why? Because they send you a letter in the mail
That looks like an official State of Michigan federal notice that you are
In VIOLATION of the labor poster laws, but it's just their way of trying to
SCARE you into buying an updated labor law poster!

These laws seem to change almost MONTHLY and your labor posters
Will likely technically be out of date the month after you get them.
While they DO provide decent posters (yes I have bought them anyway), I
Abhor their tactic of mimicking a governmental agency!

For that reason, I will never buy their posters again... as I'm sure there are MANY
New companies that are fooled by this tactic (myself included 10 yrs ago).
I don't like companies that try to fool you or 'trick' you into thinking that this is
A LEGAL requirement (even though technically it is)... they have NO jurisdiction
To fine you, or anything else of you opt NOT to update your posters at about $45 or more per month.

Good posters, BAD tactics... eventually I will scan one of their imposter mailings, so you can see JUST how much they try to impersonate a Michigan governmental body! It 'should' be illegal!

PCI - Customer Compliance Department
P. O. Box 3353
San Dimas, CA *******-7353

BUSINESS MAIL - TIME SENSITIVE

Michigan Businesses
INSIDE: 13 Federal and Michigan
Regulations affecting your employees
IMMEDIATE RESPONSE REQUESTED

Then it has a rather official michigan looking logo, and says "2015 Compliance Update"
Comes in a mailer with tear off sides, just like is used by the state.

When I first saw this (10 yrs ago as a business newbie), I thought it was an official notice from the State of Michigan, which is EXACTLY what they want people to think; that you HAVE to buy their posters or your in violation! BS! (Throws yet another "compliance notice" in the trash). I now buy my posters yearly from another provider.