Personnel ConceptsReviews 78

Joy was very knowledgeable and helpful during our call, and especially courteous even when our call was disconnected! Thank you!

The customer service person was helpful, but the charges for a few posters is way too much. They need to be more affordable for small business owners.

Enrique T. Was very helpful and pleasant to talk with. Knowledgeable and accommodating. We have been customers for a few years now and we are very happy with the service they provide.

Marissa Gardner was great she explained everything down to every detail to where I understood when everything was happening and how it was going to happen. I am glad that I have her to work with for my business.

Ernesto Alvarez assisted me in purchasing a new round of compliance posters for our property. He was very responsive and super each to work with. We had everything squared away in a day.

Johnathan was able to let me know what products we needed, confirming shipping and confirming that we will be expect updates during the Year.

Very friendly staff and helpful with any questions you may have regarding the laws and information needed for your company

I have made my order through the phone, everything was smooth. Donna is really professional and supportive. I definitely recommend this company to anyone would like to purchase labor law, OSHA & HIPAA posters from them.

Ordered a state compliance poster for our (non-profit) church. The next day a sales person called regarding my order, first stating need to verify my shipping address and what I purchased. The sales person proceeded to tell me that I will need to purchase additional posters to meet OSHA standards and be in compliance, for an additional cost of $299. First I have the Federal Posters and checked what I needed to order. Next 4 days I received calls from various sales people starting that they need to verify my address and what I ordered. Then each person proceeded with the additional items I need to order to be in compliance with the government. When I said no to the sales person, they hung up on me. The last 3 calls I told the sales person to cancel my order, each sales person hung up on me. I finally called customer service to cancel the order and they did verify my order was cancelled and emailed me a confirmation.
I felt the sales people were harassing me because I would not purchase the additional items. Needless to say, I will NOT work with this company every again.

Johnathan Was Amazing! Such Great Customer Service! Your Prices however are Horrible!
But like everyone else taking advantage of the post covid or whatrever we are in businesses are being gouged with outrageous prices. We really have no choise but to pay what you are asking. If the prices of your product matched the excellent customer service of Johnathan you would have received five stars from us!

I called to order some updated compliance posters and spoke to Donna Fletcher in customer service.
She was knowledgeable, professional, and friendly. After speaking with her I realized I needed to order a second poster. I emailed Donna she got back to me immediately and placed my order by adding it to my original order to prevent me from paying delivery twice. I did not ask her to do that she took the initiative to provide outstanding customer services. Mission accomplished. Donna thank you for all you do. Lisa Furtado

Selina C. Made this year's renewal very easy. She explained the payment and what I would be receiving very clearly! Thanks!

Ernesto A. Was very helpful and polite. He had great customer service. He answered all my questions.

I ordered a $20 poster then they called and upped the price to $249. Blatant rip off. These are free posters that you can print online, but gathering all the necessary ones are some what of a pain. $20-$30 fine, but bait and switch all the way up to $249 is awful.

They will harass you every single day and try to convince you that you need a bunch of unnecessary and useless stuff. Then they will start charging you for things you didn't even order. DO NOT BUY ANYTHING FROM THEM, as you can find most of it for free with just a bit of extra searching.

They use scare tactics to con you into saying anything but NO. I had contacted them for posters ONLY and they started charging our card for compliance. We NEVER gave the OK for this. When i contacted them to tell them to stop charging us they started with scare tactics. They said they would remove us from the list but for nearly 2 years now they still call and use scare tactics with the receptionist in order to get thru to HR. Ive told them over 20 times NO and ive told them to STOP calling and they wont. They just start saying we are going to get fined ETC. I do not recommend this company to anyone ever. They need to be shut down.

When I first answered the call, I thought they were from a government agency or something but I was thinking that they were trying to confirm the the order. But they went too far away on their 'sales tech' and forcing for additional sales. I said no thank you, but she won't stop but kept on saying 'trying to help' and went on and on. I told her that I want to cancel my order but just after hanging up, I received a shipment confirmation email. I really want to cancel my order so bad but I don't want to waste my time doing it. I will not order from them.

This company preys on small businesses and non-profits, including churches. They imply that they represent the state; they do not. Their goods are overpriced, their marketing aggressive and even fear based. They will go so far as to suggest that if you don't buy from them that they will report you to the state. Do not ever do business with them, because once you do, even if you rid yourself of their nonsense, they will continue to make their aggressive sales calls, even on personal lines.

Should have researched this beforehand. Yeah I spent $20 but they still call every day. Don't bother