PerpayReviews 2,401

Still waiting on my card said estimated date to receive card 08/02/23 tried calling and emailing nothing. This is bad business

Business is when you make money same time providing your customers a good product.
Perpay business is based on ripping off people who is already in a situation with money or debts. Example of the deal of the week on perpay, 1 box of Bandages with 40 assorted pcs in the box. Price is $2.20 plus shipping. Looks good? NOT really $2.20 will needs to be paid x20 times because the final product price is $37.99 plus $5.99 shipping fee. They dont care about amazon who sells same product but with 80 assorted pcs for $3.17 one time payment. Feels like the owner paid a lot of money for his/her education because you can't come up with such brilliant business plan otherwise.

Not a single complaint from me. I don't know what these people are even talking about because I have not had a single issue.

Perplay has finally refunded the 298.00 back to my banking account. It took less than 2 working days. I am glad of the resolution but I wish they had agents you can speak with to get issues resolved. They only had instant messages and that may take sometime before anyone responds.

Didn't get my refrigerator emailed several times no one still haven't gotten back with me yet this is ridiculous my first time ordering from them and they will not even email me back only received my ear buds nothing else

After reviewed Perpay sale. Value and price that you don't want to deal with this business because the price marked ridiculous, Pixel 6A is triple the price ( Google store and other stores is selling $ 240 but Perpay is $ 799.99 plus $ 14.99 shipping.

This is not for building credit history because you will be suffering financial problem.

Everything is at least 75% higher than average & after I paid them off they won't stop taking my direct deposit & have not returned my money. They come up with excuses about why WHEN or IF they respond & customer service is bad. AVOID!

Gave me credit when no one else would.I'm very satisfied with perpay.and thanks for helping my credit score increase

I ordered an item and they made a label with FedEx, it has been 4 days since the label was created and they have still not given the item to FedEx. The support team says it's a delay on FedExs part and that they will have to wait 2 weeks before they can assist me. The item I ordered said it would ship in 1-3 days, and when I contacted FedEx they confirmed the company hasn't given them the package to start the delivery and that they have seen this happen with Perpay multiple times.

These mfs changed my bank account information for my VA DISABILITY DIRECT DEPOSIT. I went to check and they changed it to their account and routing number, I called chase and the account doesn't even exist. Now there is an investigation because not only is this a fraud but they just messed up taking from the government.

I received an item that was broken upon receiving it. I sent in pictures as they requested, it's been a couple weeks and they just keep asking me to submit pictures and not how to return the item. I'm paying for an item I cannot use.

I would give negative stars if possible but of course it's. It's been six days that I've heard from the customer service department. Mind you, it's a chat. So not very helpful because I simply cannot get my point across. I placed an order for a Hand bag on 05/31/2023. It's now 06/26/2023 - getting close to a whole month now and I have yet to receive my hand bag. To which, the website says it all over that your item will ship 3-5 BUSINESS DAYS after the first payment is made. This Friday, on 06/30/2023, will be the FOURTH payment they will receive via direct deposit. My account is current. I am making my payments and they have yet to send out my item. This company is a scam. I have referred someone and they received their hand bag DAYS before they had to make their first payment. I also have two friends who use this app & they received their merchandise DAYS! Before they made their first payment. I have proof of it all. The last message I received, 6 days ago, was that they have escalated my case to another member of their commerce success team to better assist me. I haven't heard from anyone yet and I've been losing my mind since. I would understand if I didn't make the payments towards the merchandise and they don't send me the items but I've made every single payment on time and I cannot get a single word from anyone. I am not sure how to go about this anymore. I may have to seek legal action and sue. No one wants to talk to me. I've tried starting a different chat and it keeps telling me the message will not send & my friends who use the app are able to send messages to the chat. I believe they have blocked me and took advantage of me. Please, save yourself the trouble and DO NOT SUPPORT THIS BUSINESS. THEY ARE OUT HERE SCAMMING PEOPLE. I cannot add images of my proof because the sizing doesn't meet the requirements but I have them all saved for when I seek Legal help.

It's been over 4 months and they still haven't reported to the credit bureaus. This was the Whole point of me even getting an account

I had ordered a fitbit 5. The next day without my knowledge my husband had bought me 1. I contacted the company requesting to cancel my order. I was told it was to far into processing & couldn't be canceled. No payments had be taken from my paychecks yet. Fast forward 2 1/2 more weeks. The have taken 2 payments so far & nothing sent yet. I once again got ahold of the company & was told my order in fact had been canceled. Why are payments being taken from my paychecks if it has been canceled? Scam as far as I can see. Wish I would have known before hand what I was getting into.

This company took my money and make it extremely hard for me to get it back. I paid off an item and they continue taking my money from my check and ladies and gentlemen, if you notice how easy it was for them to take your money well try to get it back. It's a Fraud. We miss you overpay so they could force you into buying something and they tell you they will deposit a small amount on your bank account but it could take three months for that to happen until you give up and just buy something stay away from this company

Do not use this company. They do not have a Phone number you can call. I used them for two years. Never had a problem until this year. Got to my last payment on my Marketplace account and stopped my Direct Debit from my payroll check so I could pay of the last $113.00 by Debit Card. The suspended my Credit Card account becuase I stopped my Direct Debit from my payroll just so I could use my Bank Card to pay off the remaining Balance.

I then had to set up my Direct Debit from my payroll for one time just to pay off my balance.

No they suspended my Credit Card Account again stating I missed a payroll payment. What payroll payment? My Marketplace Account is $0.00 so what payment did I missed?

Now they are trying to say that now I have to make payments through my payroll once again to make payments to my Credit Card. Im Closing my account. Never do business with a company who does not have a phone number that you can call and speak to a live person. If you chat with them, it takes 2-5 days for a response. DO NOT USE THEM! IF I COULD GIVE A RATING OF -10, I WOULD!

I've had an account with perpay for years and because my neighbor has a past due balance, I can no longer place an order until the past due amount is paid. I live on the B side of the duplex, my neighbor lives in A. That is unfair for me to be held liable for someone else account.

The main issue I found with Perpay is everything is twice the cost of the item's value. I understand a markup is required to maintain their overhead, but a 100% markup is considered bad practice and downright taking advantage of your customers. I have learned a valuable lesson to be patient and make an account and have money deposited like you would be Perpay. You won't get the item immediately, but you won't be the sucker that bought something over price. Avoid the credit card; by all means, they charge you 28 percent and maybe more on the balance owed at the end of the month, per their website. After reading majority of the reviews on here I could tell you that it is user error and not Perpay for some of these issues. Use Afterpay, and you only pay what the items are worth in multiple payments