PerpayReviews 2,395

First I'll say they give you a spending limit mine was 1000 I was going to place an order bit then changed my mind well guest what they lower my spending limit to 850 just because they wanted to force me to make the purchase stay away.

I love shopping on the site. All the products are genuine and the payments are very reasonable. Costumer service is top notch with quick follow up by email. I will always be with Perpay!

This feels like a very big scam to me, they told me I was approved for their credit card, had me set up a direct deposit for $200 then charged me a $9 fee to open the card without 1st disclosing the fee. I was under the impression that once I got the credit card I could use it to purchase things! Wrong! When I went to buy an item it says set up direct deposit for $130 then we release the item for shipping. SO WHAT HAPPENED TO MY $200?! You can never get anyone to answer any questions and nothing is clear or transparent! They are a scam! I will cancel my account and they need REFUND ME!

Very satisfied with the support team.they really helped me with verification of my identity. I'm going to recommend perpay to family and friends.

There was an issue with one of my payments with my payroll, because you have to use payroll not a bank account, and because i missed ONE payment, they revoked my WHOLE payment history stating "It was over 30 days past due" When it hadnt even been 14. So they reported it to the credit company early even though i paid them the same day. Customer service is always a week late or never at all as well. Dont trust this company

I have been making payments since the first week of November for $1,112.27 for $52 a week. I supposed to have been made 20 payments and it's April and they are still taking out my my check. When I went back to look it, it shows 2 different payments amounts been taking out for that one item. Scamming

Perpay reviewed my request and then sent me an email with the return label. I taped the label to the top and took it to a UPS store. It was very easy to do and did not cost me anything to send it back.

I do not have the best credit so am hoping Perpay can increase my credit score so I can purchase a good used car.

DONT USE PERPAY. STRAIGHT GARBAGE. SCAMMED ME OUT MY FIRST PAYMENT OF $120. CONTACTED THEM OVER 15 TIMES NO ONE RESPONDED BACK. ANY REVIEW YOU SEE WITH GOOD RATING IS CAP

Im not sure why there are such bad reviews. I have bought quite a few things so far and never had a problem until last week. My package came and had been broken. I emailed and got a quick response and they are shipping a new bottle out for me.
As for prices being high...of course they are. Many of us are using this due to bad or no credit. It is what it is.

I'm so happy I joined prepay. I love direct deposit option. I was able to pay off my tv. Now I have an option to get a credit card which another way to continue building my credit score!

I made this purchase of a 65" Samsung TV in January and received it January 21st. Got it opened but it had a crack on the screen asked them to send it back for an exchange, which took forever for a response. They asked for pictures and never responded until I rated the conversation as terrible then I received an email stating UPS will pick it up. Now they send the return a month later on February 10th after my initial order and it has screen damage again! Now this tv was priced at $950, so i have been paying $93.39 without a working tv for 3 months! That's ridiculous. I asked them for another exchange they send me the info about UPS picking it up, but UPS hasn't attempted to pick up. So I call UPS to schedule the pickup and they are refusing to pick up this broken TV until they speak to the shipper It's already hard enough to talk to someone as is, I just want my money refunded and that's all, no more attempts to try and get this tv, they better figure out a way to come get cause I'm done with Perpay, great concept terrible service. They need a customer service # cause obviously these issues are frequent for them. And if anyone from Perpay wants to respond to this post y'all need to call UPS and speak to their damaged claims department! Y'all making them look bad like they did the damage. And I'm removing my payroll deductions and I'm emailing y'all today about my refund.

This was my first time using perpay. As they do charge a considerable markup, as someone who can afford payments and not lump sums this was good option. I took a chance on it and I got my item in less than a week. I ordered the new Xbox elite controller and it works perfectly. I have not had to experience the customer service yet but my experience was flawless. The only downside is the markup. Again, it's a good option for me. Thanks!

So this is a follow-up review from my original review on March the 7th it's been over 2 months and per pay customer service has completely failed unresponding and correcting my issue and instead they're sending me emails threatening to report me to a credit bureau for a product that they have obviously refused to make right on and what's even worse their excuse is it's outside of the 30-day return. When I responded to them and contacted them multiple times within the 30-day starting the day that I received the product and here it is May 27th and nothing

Hello, I was suppose to receive my paycheck on Monday only to learn that prepay has control of my deposit from an order I never ordered back in December! I don't understand if the order was approved in December, how was there no confirmation email giving in December? I never placed an order and would like a refund! It's no live human and no one will contact me back! Do not buy from this company, also they have no live chat available!

I ordered a a pair of AirPods. I cancelled a oculus, they were still charging me 88.27 for the AirPods even though the payments were only 33.47. They actually owe me at this point. Can't reach anyone to cancel my account and take my information out their system. I have paid these AirPods off, at this point I don't even want the credit you owe me just cancel my account and delete and burn my information from your system.

The customer service never there, they never email you back, they never answer the phone. I'm just disgusted at how bad this has been.

Easy to use with great products. I love how they offer Apple products like the air pods! Would totally recommend to a friend.

Beginning of November I started my purchase with perpay. December I was told it wouldn't be here until after Christmas because of my payroll company. Ok no big deal. Well by middle January still hadn't received anything. Customer service is APPALLING! There's no one to talk to, no one to chat with. All you can do is send a message and they say they will be back in one day. Well it's now been five days! Anyway, finally get one item out of the two and it's an incorrect item! When I tell them it's the wrong item I was told that I was wrong. Well it was a wallet I had received instead of a purse! Huge difference! The gaming chair got lost in transit! Chair no longer available, pick a new one. Picked a new one. Got it last week after threatening a lawsuit because by this time they are stealing my money! Because you best be sure that they are still taking my money even though I have one incorrect product and not the other one! They have had the audacity to tell me to send back the wallet and a shipping label but not have sent me the correct product yet! I started this process is november! Next week is March! No one has reached out to me in weeks about the purse! I am absolutely disgusted! One hand doesn't know what the other is doing. I received a message last night saying my packages was just relieved on February 17! It's now Feby 22! And yes...I do have all the emails, and messages to prove it! I want an phone call to resolve this issues!

This is the worst site ever! It say the shipped and delivered my perfume set but I still never received and customer sucks, I did get to open up a claim with ups and the Apple Watch I ordered came but it don't work, I've even went to purchase a new charger thinking it was that and it still doesn't work! A waste of money!