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Perpay

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Perpay is a certified B Corp, which means that we are a part of the global movement for an inclusive, equitable, and regenerative economic system. B Corps are dedicated to using business as a force for good and meet high verified standards of social and environmental performance, transparency, and accountability to all of their stakeholders. Learn more at https://www.bcorporation.net/en-us/find-a-b-corp/company/perpay-inc/.


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Perpay Reviews Summary

Perpay has a rating of 4.6 stars from 2,514 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perpay most frequently mention customer service, direct deposit and credit score. Perpay ranks 8th among Discount Shopping sites.

service
389
quality
1,199
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
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Portable Bluetooth speaker
October 22, 2024

Product is of good quality, but the prices are a tad bit high.

Date of experience: October 12, 2024
Ohio
1 review
0 helpful votes
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I CANT SHOP!
October 22, 2024

I have money in my Perpay account to shop! But all of the orders I place get cancelled. I don't owe anything at all!

Date of experience: October 11, 2024
Perpay T. Perpay Rep
over a year old

Thank you for your feedback, and we sincerely apologize for the inconvenience. Please contact us at [email protected], and we’ll be happy to review your account and ensure we reach a resolution as quickly as possible!

South Carolina
1 review
0 helpful votes
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Great customer service
October 22, 2024

The services are great the only problen is sometimes the credit card acts a little wacky with declining transactions then you have to wait 8 hours to try to use it again

Date of experience: October 9, 2024
Perpay T. Perpay Rep
over a year old

Thanks for your feedback! We're running a fall referral promotion through Nov. 14th - if you re-post your review on socials with your referral link and #PerpayGiveaway, you could win up to $5,000 cash (in addition to our "Give $100, Get $200" referral program). Details here: https://app.perpay.com/referrals/

North Carolina
1 review
0 helpful votes
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Order issue
October 22, 2024

I had an issue with having my order shipped prior to a direct deposit since I qualified for instant shipping and was under my limit. I reached out to the team and they were able to verify and quickly resolve the issue.

Date of experience: October 9, 2024
North Carolina
1 review
0 helpful votes
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Experience
October 18, 2024

The experience has been great, I love everything I have ordered

Date of experience: October 8, 2024
Perpay T. Perpay Rep
over a year old

Thanks for your feedback! We're running a fall referral promotion through Nov. 14th - if you re-post your review on socials with your referral link and #PerpayGiveaway, you could win up to $5,000 cash (in addition to our "Give $100, Get $200" referral program). Details here: https://app.perpay.com/referrals/

Georgia
1 review
0 helpful votes
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AMAZING CUSTOMER SERVICE
October 13, 2024

I placed an order and I was told that it qualified for Active System. Well sadly the system must have made and error. I contacted support and associates Dan and Tanner were simply amazing! I have been a loyal customer and they were able to get my order shipped! Thank you from the bottom of my heart for your great customer service. I will remain loyal customer.

Date of experience: October 3, 2024
Perpay T. Perpay Rep
over a year old

Thanks for your feedback! We're running a fall referral promotion through Nov. 14th - if you re-post your review on socials with your referral link and #PerpayGiveaway, you could win up to $5,000 cash (in addition to our "Give $100, Get $200" referral program). Details here: https://app.perpay.com/referrals/

Virginia
1 review
0 helpful votes
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Unbelievably Amazing service
October 11, 2024

Man … where do I start! From things you want to things you need from dad to mom all the way down to the babies. This is an amazing service they provide! I used it first to splurge a little but I was able to get a drone and a tablet for the little one and all we have to do is set up direct deposit and I am worry free! I love it so much! I only wish I had a higher credit limit to get some bigger items BUT all in all my family loves it!

Date of experience: September 30, 2024
Perpay T. Perpay Rep
over a year old

Thanks for your feedback! We're running a fall referral promotion through Nov. 14th - if you re-post your review on socials with your referral link and #PerpayGiveaway, you could win up to $5,000 cash (in addition to our "Give $100, Get $200" referral program). Details here: https://app.perpay.com/referrals/

Minnesota
1 review
0 helpful votes
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Amazing Customer Service!
October 5, 2024

They did an excellent job helping me get my account approved and corrected an error that I had made on my account. Very friendly, super professional and most importantly satisfied! HIGHLY recommend! A big thank you to Eric in support helping me get my new account up and running! I look forward to building my credit with Perpay!

Date of experience: September 25, 2024
Perpay T. Perpay Rep
over a year old

Thanks for your feedback! We're running a fall referral promotion through Nov. 14th - if you re-post your review on socials with your referral link and #PerpayGiveaway, you could win up to $5,000 cash (in addition to our "Give $100, Get $200" referral program). Details here: https://app.perpay.com/referrals/

Kentucky
1 review
0 helpful votes
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GREAT SERVICE FAIR PRICING
October 3, 2024

I tried it and loved it. I was able to get the TV I wanted and did not have to do RTO and pay 3X the price. The pricing is fair. Some items the weekly is a little steep but you do not have to pay out in 2 years like RTO and this is not a lease you Own. Support is awesome and if your Employer is not listed and you can setup multiple accounts in direct deposit get over to PerPay they are a good company

Date of experience: September 23, 2024
Perpay T. Perpay Rep
over a year old

Thanks for your feedback! We're running a fall referral promotion through Nov. 14th - if you re-post your review on socials with your referral link and #PerpayGiveaway, you could win up to $5,000 cash (in addition to our "Give $100, Get $200" referral program). Details here: https://app.perpay.com/referrals/

Texas
1 review
0 helpful votes
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Smh
September 23, 2024
Updated review

I had a better review for you guys, but you guys messed it all up. I updated all my information and you guys still manage to mess it up now I have to wait two more weeks in order to get what I need at this point I don't even want it anymore.

Date of experience: September 13, 2024
Perpay T. Perpay Rep
over a year old

Hi Melissa, we're sorry to hear about your recent experience! We aim to provide great service, and we’d love the opportunity to learn more about your experience and assist you. Please contact us at [email protected] so we can help with any concerns.


Hi I am very thankful for this program not only am I able to Buy What I need, but also build credit. I must say the customer service is top tier! If you're needing something and you work, and Sometimes we don't have all the funds to buy something full price and you need something might as well buy it here with perpay. I highly suggest you use this program to also get what you need and also build your credit!

Date of experience: September 10, 2024
Pennsylvania
1 review
0 helpful votes
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Dont recommend
September 21, 2024

I would stay away from this app honestly i did 2 orders and paid them off on time and they refuse to let me do anymore and the customer service is TERRIBLE!

Date of experience: September 11, 2024
Perpay T. Perpay Rep
over a year old

Hi Emily, we're sorry to hear this! Your satisfaction is important to us, and we’re here to help. Please reach out to us at [email protected] so we can learn more about your experience and address any concerns that you may have.

North Carolina
1 review
0 helpful votes
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Most amazing
September 19, 2024

My experience with perpay customer service was phenomenal. They were speedy to respond to my emails, very thorough and protected my personal information with concern and care. It is because of that I will continue shopping with perpay.

Date of experience: September 9, 2024
Florida
1 review
0 helpful votes
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Gray products
September 15, 2024

I ordered several products and they have the best shipping timing and great customer service.

Date of experience: September 5, 2024
Ohio
1 review
0 helpful votes
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It's easy but mediocre
September 13, 2024

While it's super easy to get approved for anyone who's credit isn't good the products are mediocre. The interest and shipping rates are crazy high! If you can use another avenue I'd recommend that.

Date of experience: September 3, 2024
Perpay T. Perpay Rep
over a year old

Hi Victoria, thank you for taking the time to share your experience. We're glad to hear our agent was able to assist you! Our prices reflect the convenience of our zero-interest, zero-fee buying experience, and our prices are consistently reviewed to ensure we are presenting the best options to our members. We encourage our members in choosing the best option for their financial goals. If you have any questions or concerns, please don’t hesitate to reach back out to us at [email protected].

Ohio
1 review
0 helpful votes
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Perpay is always there when I need them!
September 12, 2024

When I first started Perpay, I went in thinking I probably won't use it that often. Fast forward 3 plus years and they have saved me almost every important occasion. From Birthdays to Anniversaries to Christmas. And when you have teens that want high end products, Perpay was one place I could count on.

Date of experience: September 2, 2024
Indiana
1 review
0 helpful votes
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Unsatisfied customer!
September 11, 2024

When I first got this perpay+ service it was for my small business venture. I had purchased a laptop with a credit line of $1k. Meanwhile, that got paid off quickly! However, my line of alleged credit was never reported to any of the three credit agencies. Secondly, they offered me a credit card but you can't be self-employed(Small Business Owner). Thanks for the laptop though! Overall, I don't really have anything good to say about Perpay+...

Date of experience: September 1, 2024
Perpay T. Perpay Rep
over a year old

Hi Steven, thanks for sharing your recent experiencing. We're glad to hear that your laptop purchase worked out well! I can see a member of our team has been in touch with you and offered additional information about how our Credit Building program works. Please respond through there or reach out to us at [email protected] for any further questions or concerns.

New York
1 review
0 helpful votes
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Myrna Prepay Review
September 10, 2024

I love the fact that you can shop
And pay over time You tend to have the same product overs and over again you should email
When new products arrive
And I waited four years for the card never received any notification

Date of experience: August 31, 2024
Perpay T. Perpay Rep
over a year old

Hi Myrna, thank you so much for your feedback. We’re glad you love the flexibility of shopping and paying over time with Perpay! We encourage you to keep an eye out for our bi-monthly emails highlighting new products added to the site. In regards to the card, a member of our team has reached out to you with more information. Please reply to that message or reach out to us at [email protected] so we can answer any further questions or concerns.

Maine
1 review
0 helpful votes
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Perpay Experience!
September 10, 2024

Incredible as always. I've always enjoyed shopping here. Looking forward to making future purchases.

Date of experience: August 31, 2024
Kentucky
1 review
0 helpful votes
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N/a
September 9, 2024

By sharing my experience on social platforms and giving people the opportunity to enjoy the joy of enjoying the items while making small affordable payments

Date of experience: August 30, 2024
Georgia
1 review
0 helpful votes
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Dylan
September 7, 2024

Best customer service I have ever experienced. He was so patient and understanding. He went out of his way to help get my problem resolved. If we had more people like him transactions online would be more enjoyable. Thank you for being awesome.

Date of experience: August 28, 2024