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From the business
Perpay is a certified B Corp, which means that we are a part of the global movement for an inclusive, equitable, and regenerative economic system. B Corps are dedicated to using business as a force for good and meet high verified standards of social and environmental performance, transparency, and accountability to all of their stakeholders. Learn more at https://www.bcorporation.net/en-us/find-a-b-corp/company/perpay-inc/.
Perpay Reviews Summary
Perpay has a rating of 4.6 stars from 2,505 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perpay most frequently mention customer service, credit score and direct deposit. Perpay ranks 8th among Discount Shopping sites.
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Not really much to say cheap, when I need something ik they have I buy and it arrives fast
I placed an order for an item, that they took the payment out for. The item did not ship, nor did PerPay respond to ANY of my requests, email AND support on their homepage, regarding the missing item. I called their only number available, and the rep said that an agent would be available on the weekend to assist. The weekend came and went, with zero assistance. They blatantly lied. They did not provide any shipping or tracking information on the missing item, but they did take money out of my account for the item. DO NOT DO BUSINESS WITH THEM!
Fast, easy and hassle free. My cookware set is excellent. Payments come directly out of my paycheck so I never have to worry about being late.
This app has made shopping so easy and convenient for me. I love it.
Everything is ok but you guys need to have a customer service line and I don't like how my account randomly goes under review
When I was trying to get help and everything else I emailed and never received anything from no one back
Thank you for bringing this to our attention! We take every support request seriously, and we're truly sorry if your message went unanswered. We'd love the chance to make it right—thankfully, a team member has reached out to you at this time to address any concerns that you may have. Please respond to their message, and we'll take the next appropriate steps from there!
Good experience and love to shop with Perpay and great product that last for a long time
Ordered several things from Perpay and can honestly say the process has been easy and streamlined. The only thing I can say about it is, I ordered a record player for my son and the box was not secured and the power cord was not there. I am hoping they will correct this when I contact them. Also, I have ordered several items and they have been good, if I have paid on time AND paid them off, should I not qualify for rapid shipping? I believe so. Overall the experience has been good.
I had fun with this app help me in tight situations cuz I didn't or couldn't afford a couple things so I use this app to help with the extra
So far so good. I don't see it reflecting too much on my credit score and that's the main reason I've started this. Overall it's a really good shopping app. Fast delivery though! Great quality things! I 100 %recommend using this serves.
They work with you to.build you your credit and like.they.you.can get or buy things so build it
With three teenage boys, birthdays and holidays get very expensive. I can always count on perpay to be there when you have pretty high priced items to purchase!
Needed a present right away and pay it in payments. Thanks again
I'm glad I found this app awesome and great items I would l been buying more thing in this awesome site
Great service, absolutely nothing to complain about. Love the ability to get great products and pay per paycheck at a reasonable price.
I've been shopping with perpay for over a year, it's flexible payment plan is amazing & it helps build credit. I have referred perpay to several friends and family because It has quality products & reasonable prices!
I ordered and received the wrong item. The only thing that was irritating about this issue was getting contacted back after letting them know the problem. Once they actually contacted me it went pretty quick. They sent me the return shipping label and got my right item shipped out. This company is great and has great products. I just think they need a better/faster contact system.
Great concept, but annoying process. I use them a lot because of the convenience of just having the money come out of my check, but I feel like every other order gets delayed because you need to resubmit an updated paycheck. I understand maybe 1 or 2 times a year, but it's literally multiple times a year. It's super annoying and frustrating.
Thanks so much for sharing this feedback! We are glad to hear that the convenience of automatic payroll deductions has been helpful, and we completely understand the frustration around frequent paycheck update requests. While these requests are in place to ensure account accuracy and responsible spending, we're always working on ways to improve the process. Your input helps us do just that. If you ever need support with a specific order or update, feel free to reach out at [email protected].
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for bringing this to our attention! We're so sorry to hear that you haven't received your order, and we understand how important it is to receive clear communication and fast resolution, especially when a purchase is involved. I'm happy to inform you that it does look like a team member has already been on the case and has sent a message to provide additional information regarding your order. Please respond to their message, and they'll be more than happy to take the next appropriate steps from there!