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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very good experience and good service. I received my order in a timely manner.
I bought a perfume from the website and it was shipped right the next day then it arrived in two days! I was really satisfied with the service
Liked the perfume. Shampoo not so much. But i will return for perfume again for certain.
Ordered the product and received it within 7 days. Awesome service
Perfect product and fast delivery. Will order again.
Loved how easy and great it was ordering and fast delivery
Thank you so much
I was able to purchase one of my favorite perfumes which I could no longer find at any store. Price was good especially with a coupon that was offered and I got free shipping.
Good, It's convenient, I don't have to get out in the hustle and bustle of all the traffic.
Good, It's convenient, I don't have to get out in the hustle and bustle of all the traffic.
Quality perfume for a great price. I have always worn Truth by Calvin Klein and they discontinued selling it in department stores. Was very exited to find it again.
Easy to find. Shipping was fast. The amount of perfumes to select from.
Nice! The site is easy to use, Even better prices! This Site has The perfumes I can no longer find in stores, Prices are a great to! Received my order in 4 days! I'm very happy with this site
It was easy and cheap. Love the prices and delivery was quick!
IT WAS FAST AND EASY. THE WEBSITE WAS VERY USER FRIENDLY. I GOT MY PERFUME QUICK AND WITHOUT ANY DELAYS.
Is always a pleasure to shop with you love the prices
Is always a pleasure to shop with you love the prices
Easy to shop and fast delivery. Accurate products and easy to track
Wonderful menu easy selections easy
Prices are reasonable
Website easy
Wonderful menu easy selections easy
Prices are reasonable
Website easy
Easy. I just wish you had gifts sets with lotions or powders.
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

