Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Reasonable price with coupons
Free shipping for orders over $35
Fast delivery from 2 to 5 business days
Will buy more products in the future
I ordered all the time thank you a good company no no no no no no no
I like ordering from the company very convenient love the quad pay
I received my order quickly. I did not realized that I had ordered 2 of the same colognes for my husband. I requested to return one. I then ordered another fragrance for my husband I love this website.
I am so happy and excited that it came so soon. I thought I'm gonna wait such a long days before I received it.
Feeling the scent of this perfume, I always go back to the beautiful moments in my life
Not sure what I wanted. Descriptions were precise and complete. Very easy to navigate through the website.
One of the bottles of cologne was cracked. Leaking in the box.
Wonderful experience. I LOVE this perfume. Get so many compliments when I wear it.
Todo ha estado Excelente, pues estamos chequeando la calidad del producto y se mantiene en el tiempo, tal vez aun sea demasiado pronto para evaluar ese aspecto. Sin embargo el tiempo de espera fue muy prolongado. Espero volver a solicitar otros productos y continuar con la evaluación pues muchos productos ofrecen ofertas al nuevo comprador y se olvidan de la fidelidad del cliente antiguo. Gracias
I am truly happy with my order, I have ordered before and no problems.The orders have always been received quickly.
Friendly user experience. Product arrived in a timely manner.
I ordered my perfume on an early afternoon and I then got a notification thru my USPS Informed Delivery email that I had a package coming a day later. I had my perfume less than 48 hours after I ordered it and I didn't even pay for EXPRESS shipping!
Great service and received in timely manner. Would order again from here.
Never any issues, always as is, will recommend to family and friends
I've buying from perfume.com for sometimes now. I hope that you guys will send some niche perfume sample. This way i can distribute to my friends who love good colognes.
Ordered on line and there was a discount. Received package before time expected. Love the perfume.
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. š If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer š« We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com š¦ We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS š. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

