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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Easy to find the items I wanted online and with discounts the prices were cheaper than Department stores, plus fast shipping!
They let me know as something comes in stock that your looking for
Order came in very quick. Ordering was easy and love the prices
Very simple and easy to find products, plus I like the FREE SHIPPING. BIG PLUS, ITS IN STOCK. Thank You: Rita Williams.
It's been amazing and the service is outstanding. Great variety
I've used Perfume.com for years, and I have no complaints. I always find what I need easily, and I always get my shipment in a timely fashion.
Ive bought from perfume.com a few times now - my most recent purchase was so disappointing that Im on here writing about it - so you don't make the same mistakes I did. The first thing I noticed was the scent didn't match up to what Ive purchased in store. There are subtle undertones (flower and freshness) and a sweetness that is completely absent. There is a very very strong wiff of alcohol and the spray loses its scent within the first 15 mins. After the first couple uses I started seeing some of the metallic paint from the bottle was coming off onto my fingers. Upon closer inspection the workmanship on the bottle is extremely shoddy. Every legitimate bottle Ive purchased was very well made - nothing ever flaked off the bottles and the fake jewels were seemingly cemented into the glass - on these perfume.com scents the bottles immediately start falling apart. Please see images for clarity. Buyer Beware - These perfumes are not genuine.
I got my order in 2 days that was fast always on time never have to wait
Excellent... A great and easy way to get my favorite fragrance. Thanks!
Great discounts and easy shopping on line. Packaging is great. Big selection of scents
Easy shopping, website easy to access all items and finalize order in record time
Easy shopping, website easy to access all items and finalize order in record time
I love ordering from this company they are very fast efficient everything is packed very well and the prices are great I will always order from them
Ordering it was easy it was delivered on time without any problems and I would do it all over again
I always come back to Perfume.com. It has the hard-to-find perfumes and colognes that are our favorites. And it never disappoints. Shopping is a breeze, and shipping is quick and reliable.
I have ordered from Perfume.com several times and have never been disappointed. Can't beat the prices and I'm able to purchase my husband's favorite but hard-to-find cologne.
Wanted white linen but you are always out so decided to try something different. I can't wear many scents - the just turn stronger on me so I hope this works
Great experience, good prices and fast shipping. I would recommend shopping through you for the above mentioned reasons. Thank You
The bottle was smaller than I thought it would have been picture of it was deceiving
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members