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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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It's was a decent experience, hopefully the wife will like her Xmas present
Somewhat easy.
Shipped quickly. Only issue I had was with the delivery service.
Exceptional service with my first order. I will order again a gift for my friend. Excellent communication, tracking, and service. Excellent
If the testers had caps and boxes I would have felt it was worth my money. I had no idea I'd be buying an opened product without a cap or packaging. ANYONE could tamper with this product and I do NOT feel safe using it. I am out money now because I will NOT give this as a gift to anyone. I was very happy with the Realm for men and it is my WISH that I could find Realm for Women.
I always order from this site. Amazing shipping times and cheapest price for my favorites. I love this site. Thank you.
Thank you for your prompt delivery and the Lilly of the Valley soaps smells heavenly!
. No longer see the larger bottle (30 oz) Jean Nate, I wanted. Also bath powder.
Confusing web site. No longer see the larger bottle (30 oz) Jean Nate, I wanted.
Easy to shop on this website. Very easy to order, quick delivery, great prices. I will shop here again!
Shopping was quick and easy. Prices were very good.
Nice price. Quick delivery. People are always asking ne what I wear and where can they buy some. Now I can tell them.
Return customer, great service, quickly filled my order
I ordered it said there wasn't a box due to damage, but perfume was good and it was discounted so I purchase the last two I am satisfied
I usually get a lot of perfume from this web site. I was actually excited to receive my light scented Design perfume I wore in 1984. I instead received a knockoff that smelled worse than any one's grandmother from the ‘30's
Very prompt and online ordering great service. Received all items safe
I had a very pleasant experience looking through all the perfumes. Absolutely adore that there is so many to choose from.
I was totally happy with my perfume I received! I would definitely recommend this to friends and family!
I was confused because I thought I was ordering Laila perfume instead I ordered Laila Deodorant which is not want I wanted.
A little more searching l discover that Laila Perfume is back ordered
I will never shop no where else you guys are great and so is the price.
Quick and easy. Had what I was looking for faster than anyone else. Most don't even have it.
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

