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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Expecting it earlier but other than that i love my perfume
Thanks for your excellent, timely service. I love the eye for detail that you have
I ordered the perfume for women First for my 91 year old Mum. I was sent Obsession for Men! This was corrected but i was told that UNFORTUNATELY if i couldnt return the incorrectly delivered product then I would be charged for it! I advised ‘Support' team that i had no ability to print off a return label and to PLEASE send me a Return label by post. I was TOLD to ask a neighbour/friend to print this for me or I would be charged for an item I didnt purchase or want or need!
This has caused me embarrassment and anxieties having to ask other people if they can help me to print off the return label (I dont have a printer) to return an item I didnt order. Your company statement says you care about customer service but I think your demand is disgusting and you should be ashamed of yourselves. I doubt if you will even bother to print this, i am worried for others that your company is a SCAM!
Quick and easy to navigate web site from choosing fragrance to check out
I thought this perfume was 24.00 ish not 30.00 even considering the shipping cost
Love to shop for my "known" parfum's here on this sight. So convenient!
I love being trusted, buy and receive now pay later means a lot to me!
One of four items leaked!. It was the one that had a stopper!..
I ordered 3 perfumes as Christmas presents, they did not arrive within the time I was promised, I contacted customer service and was most dissatisfied with their response. I would not recommend this company
Good so far! Shipping quick products original quality
I received the product faster than I expected, and it was just as I had remembered it.
Shopping with perfume.com was very easy and affordable!
Fue lo que esperaba y en pocos días me di cuenta que es una Cia seria
Everything went fast and right the first time. I was very pleased.
They deliver on time and if you have any question or problem they will answer fast.
Every order I've made has been perfect. I couldn't be happier. I plan on using this site for all of my gift options.
Thanks for the fast service on a hard to find perfume.
I love the perfume outlet because he gets a buy a lot of fragrance
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members