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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
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I ordered my wife perfume for Mother's Day at 9:48 AM Wed and paid $18 for UPS Next Day (coming from 30 miles away). Did not get it until Monday after Mother's Day, refused shipment since I got something else when I found out it wasn't going to be there and they refuse to fully refund my shipping saying that timeframe for UPS Next Day is normal (UPS told me they did not even received it until 36 hours AFTER my order was placed. Refuse to let you speak to a supervisor and it is crystal clear they don't care at all.
Great selections and fast and easy website to navigate. Very pleased.
Poor delivery service and Gift wrap(RM15).,...,...,...
Perfectly, everyone says when meeting with friends and even strangers. A phrase that also gives me pleasure. My choice and the goods of the store Perfume. Come give joy to others. Thank you for the wonderful offers, original surprises, constant discounts and free shipping.
Very happy with my purchase and fast service plus you have just about everything I want
Not sure some of these products are not counterfeit. I ordered a Canoe and didn't smell like Canoe at all.
It was ok a good experience I like the smell and the bottle as well
Was worth trying now my new fragrance spot. Definately a tremendous place with limit less variety.
I couldn't find Casual in any of the department stores and I was out. Then I came across
Perfume.com and decided to give it a try. I was very happy with the ease of ordering and especially happy that it only took about 3 days to get my cologne.
Very quick and easy! And I'm getting my one of my favorite fragrances!
I have bought this Hot Couture perfume once in a mall in a store called perfumania and never seen it again until I found it at perfume.com! I was estatic to find it again and have purchased twice here and can tell you this is the real deal holifield!
Great selection. Easy to order.
Prices are very reasonable
I've ordered new perfumes without trying and some have become my favorites.
From top to bottom, everything went smoothly. It was an enjoyable experience.
Great buy from this store! Affordable price for a high quality of perfumes. I wish i could purchase it againthank you!
Shopping for the item was easy the delivery was quick and the product was great I would definitely purchase something again
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

