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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very easy and thanks for the discount.
Totally the smell cannot be more satisfying.
Good, I don't like Surveys, takes too much time. Now want Fifty words or Less!
My favorite besides 8 by A&F, and English Freesia by YARDLEY Very lovely scent.
One thing though get the COACH BY COACH gold cap with the black tag. It's much better than the Coach NY WITH THE silver cap with the pink tag. Coach NY.IS VRRY SICKENING. Trust me.
We both love this fragrance. He gets lots of compliments
I was able to locate every item at a reasonable price as well.
Very easy to order, shipment came right on time and was the best price available.
I placed my order today and it seems to be shipped already so far I like everything and how easy and secure it was
Love your company will continue to shop with you thanks vic waiting for my order can't wait thanks!
Purchased Michael Jordan cologne afew days ago. Think is is old are lost it potency. Smells like alcohol after applying. Just thought I would try it. Disappointed.
Awesome thank you, I know it was coming unbox, but I thought it would have the top on the bottle of perfume
I always had good experiences with this site and bought many perfumes from it. In the case of the two "Tabac" I purchased it is not worth my time or money to send them back. However, in order to keep a customer, it would be nice if Perfume.com could send me another 2 bottles of "Tabac", this time appearing to be newer and not outdated/expired, as I cannot give them as small gifts as I had intended. I felt I wasted/lost my money - whatever amount - in/with the order.
Great store, I often shop here. Orders come quickly, prices are adequate, and the reviews are good, I recommend it!
Toller und nicht teurer Online-Schönheitsshop, ich habe hier schon ein paar Mal bestellt und war immer zufrieden mit der Qualität der Waren
I loved shopping your site for great deals. I'm anxious to hear back awaiting on my favorite perfume to be back in stock, Clineque, Happy in bloom.
When ordering, I was disappointed that once I gave my billing info, your site offered 20% more off for another bottle. When I clicked to view what a total would be, it automacally placed the order & ushered me to the confirmation of my order.
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

