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Perfume.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+138
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
698
value
3,481
shipping
3,526
quality
8,302
This company responds to reviews on average within 8 days

Instant Feedback

133,298 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Perfume out of this World
June 18, 2022

Very easy and thanks for the discount.
Totally the smell cannot be more satisfying.

Date of experience: June 18, 2022
North Carolina
1 review
0 helpful votes
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Don't like Surveys
June 18, 2022

Good, I don't like Surveys, takes too much time. Now want Fifty words or Less!

Date of experience: June 18, 2022
Florida
2 reviews
0 helpful votes
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Mr.
June 15, 2022

Quick and easy ordering and it was packed so well too.

Date of experience: June 15, 2022
Texas
1 review
0 helpful votes
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Got it!
June 14, 2022

Great experience. Received soon after ordering. Will definitely order again

Date of experience: June 14, 2022
Pennsylvania
1 review
0 helpful votes
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My favorite besides 8 by A&F, and English Freesia by YARDLEY Very lovely scent.
One thing though get the COACH BY COACH gold cap with the black tag. It's much better than the Coach NY WITH THE silver cap with the pink tag. Coach NY.IS VRRY SICKENING. Trust me.

Date of experience: June 14, 2022
Massachusetts
2 reviews
0 helpful votes
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Love
June 14, 2022

We both love this fragrance. He gets lots of compliments

Date of experience: June 13, 2022
Nevada
1 review
0 helpful votes
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Must have
June 13, 2022

I was able to locate every item at a reasonable price as well.

Date of experience: June 12, 2022
California
1 review
0 helpful votes
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Hassle free.
June 12, 2022

Very easy to order, shipment came right on time and was the best price available.

Date of experience: June 12, 2022
Texas
1 review
0 helpful votes
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Excellent
June 11, 2022

I love the service and the price, always a pleasure.

Date of experience: June 11, 2022
New York
1 review
0 helpful votes
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Service
June 9, 2022

I placed my order today and it seems to be shipped already so far I like everything and how easy and secure it was

Date of experience: June 8, 2022
Georgia
1 review
0 helpful votes
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Tngirl59
June 7, 2022

Wonderful experience! Easy online shopping and great products to choose from

Date of experience: June 7, 2022
California
2 reviews
0 helpful votes
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Satisfied customer
June 8, 2022

Love your company will continue to shop with you thanks vic waiting for my order can't wait thanks!

Date of experience: June 6, 2022
Florida
1 review
1 helpful vote
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Michael Jordan
July 5, 2022

Purchased Michael Jordan cologne afew days ago. Think is is old are lost it potency. Smells like alcohol after applying. Just thought I would try it. Disappointed.

Date of experience: June 4, 2022
Texas
1 review
0 helpful votes
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Nothing to say
June 4, 2022

No issues,
Great prices and fast shipping
No complaining from me

Date of experience: June 4, 2022
California
2 reviews
0 helpful votes
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It's okay
June 3, 2022
Updated review

Awesome thank you, I know it was coming unbox, but I thought it would have the top on the bottle of perfume

Date of experience: June 3, 2022

Love the price
May 11, 2021
Previous review

Love the price

Date of experience: May 11, 2021
Georgia
2 reviews
0 helpful votes
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My experience
June 2, 2022

I always had good experiences with this site and bought many perfumes from it. In the case of the two "Tabac" I purchased it is not worth my time or money to send them back. However, in order to keep a customer, it would be nice if Perfume.com could send me another 2 bottles of "Tabac", this time appearing to be newer and not outdated/expired, as I cannot give them as small gifts as I had intended. I felt I wasted/lost my money - whatever amount - in/with the order.

Date of experience: June 2, 2022
Florida
2 reviews
0 helpful votes
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Fast shipping!
June 1, 2022

I found the shopping experience easy and appreciate the discounted price!

Date of experience: June 1, 2022
Germany
5 reviews
0 helpful votes
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Great store
June 2, 2022

Great store, I often shop here. Orders come quickly, prices are adequate, and the reviews are good, I recommend it!

Date of experience: June 1, 2022
Germany
4 reviews
1 helpful vote
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Toller und nicht teurer Online-Schönheitsshop, ich habe hier schon ein paar Mal bestellt und war immer zufrieden mit der Qualität der Waren

Date of experience: May 31, 2022
North Carolina
1 review
0 helpful votes
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Anxiously waiting to bloom
June 30, 2022

I loved shopping your site for great deals. I'm anxious to hear back awaiting on my favorite perfume to be back in stock, Clineque, Happy in bloom.
When ordering, I was disappointed that once I gave my billing info, your site offered 20% more off for another bottle. When I clicked to view what a total would be, it automacally placed the order & ushered me to the confirmation of my order.

Date of experience: May 30, 2022