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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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It was Quick and easy to place my order I also receive my fragrance of the month within 3 days that was super exciting see as the shipping was free.
Quick, easy, arrived within 2 days and even got a discount!
Love my vivala juicy my happy but the jlo did not smell the same :/ now im lookin for a new scent i wish u guys did a bunch of samples for like 5$ so i could know if i wanted to spend 50$ on a bottle of purfume and like or not like it.
Easy shopping site, prices are reasonable excellent coupons.
Always prompt shipping which is very nice!
I have not had a bad experience with this company.
Thanks for that!
While shelves are still hit & miss on inventory, you can get your favorites here in a timely manner.
Easy to navigate through web page, good price of perfumes and fast shipping
My husband likes Mont-blanc brand a lot, we've been having this brand for years and years.
I received my package within the time frame they told me. Package by it came in today was excellent.
I bought SO YOU the smell did not last half a day. Is it not genuine?! And the original "Bar Reading" have been cut off and placed sticker Bar Reading
I receive this perfume and I didn't like the fragrance at all.
It is the worst experience we have had in online shopping. On December 13 we should have received our order of 4 fragrances, according to Fedex they delivered it to someone who lives in my building but it never reached our hands. We immediately filed the claim and 6 months have passed, and we have not received the products or the money. They just say they have to wait for Fedex complaints and Fedex says it's been a long time. They are totally irresponsible. They kept our money and products! EYE do not be scammed
I was going to buy some perfume. Entered my card details long number. Then found it cheaper elsewhere. So I didn't complete the purchase. Had an email saying that the card had been rejected. I didn't do anything about it. Few days later it arrived. Now they've not sent a return label. I've emailed them for over a week now. My bank say ask for a refund. And so it goes on.
I just recived my order. Its worth the wait. Love the scent.! I am waiting for my other order. I'm sure I will order again. Thank you very much.
This does not appear to be authentic Burberry! Bottle is different - fragrance is fleeting...
Very user friendly. Very easy and convenient ordering process.
Very fast processing of the order and delivery to the transportation company. More than once I buy from this store. Great service and quality. So far, all went on five. I liked the design of the site, it is convenient and easy to choose the goods.
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

