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Perfume.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+137
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
698
value
3,480
shipping
3,526
quality
8,299
This company responds to reviews on average within 8 days

Instant Feedback

133,289 reviews

We monitor reviews for authenticity

Idaho
1 review
0 helpful votes
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Very Good
December 10, 2022

The perfume I wanted to purchase was available and easy to purchase.

Date of experience: December 9, 2022
Alabama
1 review
0 helpful votes
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Ciara addict
December 10, 2022

My favorite perfume is Ciara. I've been having a hard time finding it. Thank you for carrying it. I have ordered twice from your website now. Excellent service and quick delivery. I will be ordering again and recommending your service.

Date of experience: December 9, 2022
Missouri
1 review
0 helpful votes
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Mission accomplished
December 9, 2022

Well designed site. Very easy to navigate and find what I was looking for!

Date of experience: December 9, 2022
Washington
1 review
0 helpful votes
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Just amazing and I love how it fits my price range

Date of experience: December 9, 2022
Florida
1 review
0 helpful votes
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Allergy
December 9, 2022

Love rhe scent & had used a small sample BUT. After 2 days of using spray my allergies kicked in and I am miserable so I won't be using this perfume.

Date of experience: December 9, 2022
Illinois
1 review
0 helpful votes
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I don't know
December 9, 2022

Great customer service and I love all the great deals

Date of experience: December 8, 2022
North Carolina
1 review
0 helpful votes
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My Lucky company
December 9, 2022

Love this company every fragrance I want you have and at great prices

Date of experience: December 8, 2022
Canada
1 review
0 helpful votes
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Horrible company
January 7, 2023

This website is a scam. They charged my card for products I did not buy then refuse to give me a full refund. Please do not buy from this company.

Date of experience: December 8, 2022
Nevada
1 review
0 helpful votes
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Everything was good. I haven't opened the package yet because I shipped to my mom's home where we will be for Christmas.

Date of experience: December 6, 2022
Florida
1 review
0 helpful votes
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Marvelous
December 7, 2022

No problems ever with the perfumes. Always on time. Good prices

Date of experience: December 6, 2022
New York
1 review
0 helpful votes
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Best of Dolce Gabbana
December 5, 2022

This is my favorite scent, by Dolce Gabbana. I have to have it when I ever I can find it at a reasonable price.

Date of experience: December 5, 2022
Colorado
1 review
0 helpful votes
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Amazing
December 5, 2022

I'm so happy this perfume was back in stovk. Great customer service representative help me when my credit card was being declined. She figured it out I.n short period of time

Date of experience: December 5, 2022
District of Columbia
1 review
0 helpful votes
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Excellence service
December 5, 2022

Everything was easy to navigate, pretty smooth, and on-time.

Date of experience: December 4, 2022
Oklahoma
1 review
0 helpful votes
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Great
December 4, 2022

Prices were great and site easy to navigate. Shipping was fast

Date of experience: December 4, 2022
Delaware
1 review
0 helpful votes
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Early Christmas
December 4, 2022

Completely satisfied very excited that it arrived soo quick

Date of experience: December 4, 2022
New Hampshire
2 reviews
0 helpful votes
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Memories are made of these
December 4, 2022

No problems----i like getting all the info in my e-mail-----i recommend the products to everyone.thanks
Same info as above..

Date of experience: December 3, 2022
Florida
4 reviews
0 helpful votes
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Easy to find what I have looked for and so many choices. Always receive in a fast fashion. Never have had any trouble with this web site and when things are on back order, Im always notified when I can place then my back order. A++++

Date of experience: December 3, 2022

The price is right!
April 28, 2022
Previous review

Have been waiting some time for this to come back in stock. Happy to receive this notice. Love Red Door

Date of experience: April 27, 2022

Its always an easy and relaxing time when I buy from...
December 23, 2020
Previous review

Its always an easy and relaxing time when I buy from your web site. I always look for your coupon offers. Today I found a 20% discount on my order and free shipping. Great job Perfume.com

Date of experience: December 22, 2020

Awesome
December 21, 2020
Previous review

Fast and easy.

Date of experience: December 21, 2020

Fast and easy
November 4, 2019
Previous review

Fast and easy.

Date of experience: November 3, 2019
Oregon
2 reviews
0 helpful votes
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Kulit too frequent
December 3, 2022

Too frequent in soliciting sale why do u have to explain

Date of experience: December 3, 2022
California
1 review
0 helpful votes
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Satisfied
December 2, 2022
Updated review

Fast and easy process. My girlfriend and I love these fragrances. Delivery was on time and packaged neatly.

Date of experience: December 2, 2022

Fast and easy process
November 25, 2022
Previous review

Fast and easy process

Date of experience: November 25, 2022
Florida
1 review
0 helpful votes
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My wife's favorite perfume
December 1, 2022

Excellent service for years - thank you very much!

Date of experience: December 1, 2022