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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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The perfume I wanted to purchase was available and easy to purchase.
My favorite perfume is Ciara. I've been having a hard time finding it. Thank you for carrying it. I have ordered twice from your website now. Excellent service and quick delivery. I will be ordering again and recommending your service.
Well designed site. Very easy to navigate and find what I was looking for!
Just amazing and I love how it fits my price range
Love rhe scent & had used a small sample BUT. After 2 days of using spray my allergies kicked in and I am miserable so I won't be using this perfume.
Great customer service and I love all the great deals
Love this company every fragrance I want you have and at great prices
This website is a scam. They charged my card for products I did not buy then refuse to give me a full refund. Please do not buy from this company.
Everything was good. I haven't opened the package yet because I shipped to my mom's home where we will be for Christmas.
This is my favorite scent, by Dolce Gabbana. I have to have it when I ever I can find it at a reasonable price.
I'm so happy this perfume was back in stovk. Great customer service representative help me when my credit card was being declined. She figured it out I.n short period of time
Everything was easy to navigate, pretty smooth, and on-time.
Prices were great and site easy to navigate. Shipping was fast
Completely satisfied very excited that it arrived soo quick
No problems----i like getting all the info in my e-mail-----i recommend the products to everyone.thanks
Same info as above..
Easy to find what I have looked for and so many choices. Always receive in a fast fashion. Never have had any trouble with this web site and when things are on back order, Im always notified when I can place then my back order. A++++
Have been waiting some time for this to come back in stock. Happy to receive this notice. Love Red Door
Its always an easy and relaxing time when I buy from your web site. I always look for your coupon offers. Today I found a 20% discount on my order and free shipping. Great job Perfume.com
Too frequent in soliciting sale why do u have to explain
Fast and easy process. My girlfriend and I love these fragrances. Delivery was on time and packaged neatly.
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

