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Perfume.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+137
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
698
value
3,480
shipping
3,526
quality
8,297
This company responds to reviews on average within 8 days

Instant Feedback

133,279 reviews

We monitor reviews for authenticity

Jamaica
1 review
0 helpful votes
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Perfume
December 1, 2022

I definitely want to keep this subscription. The service is top tier. Not to mention the presentation with the goodies inside

Date of experience: December 1, 2022
Michigan
1 review
0 helpful votes
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True sent
November 30, 2022

I'm very happy with my perfume, I have ordered from other companies and it was not the true sent.

Date of experience: November 29, 2022
Iowa
1 review
0 helpful votes
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POPPY
November 29, 2022

Very fast and LOVE the product! Thank you for getting this here so quickly

Date of experience: November 29, 2022
Georgia
1 review
0 helpful votes
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Yes
November 29, 2022

Would buy again! Easy to understand and plenty of options

Date of experience: November 28, 2022
Ohio
1 review
0 helpful votes
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Will order again
November 29, 2022

It was easy and fast and they have so many different options I'll be on here a lot more often

Date of experience: November 28, 2022
Florida
1 review
0 helpful votes
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My favorite perfume
November 27, 2022

Fast, dependable, great customer service. I had a question about my order and customer service responded almost immediately.

Date of experience: November 26, 2022
Texas
1 review
0 helpful votes
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It is OK
November 26, 2022

I like the way you work but I always have problems. With the price of the shipping

Date of experience: November 26, 2022
Michigan
1 review
0 helpful votes
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Love it
November 26, 2022

This is the very first time I have ordered from your company I was pleased

Date of experience: November 26, 2022
Nigeria
1 review
0 helpful votes
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Bunch of dishonest ppl
December 25, 2022

Promised to ship within
Ship Via: Shipping (4 - 12 Business Days).
Now we are 19 days later, two reminders, and they did not ship, did not respond,.except the standard bot-responses.
I wonder how should i take them to court. Getting my money back

Date of experience: November 24, 2022
Illinois
1 review
0 helpful votes
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User
November 24, 2022

I've ordered previously, love the prices and turn around time

Date of experience: November 24, 2022
Texas
1 review
0 helpful votes
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No me ah llegado
November 21, 2022

No me ah llegado el perfume todavía estoy esperando

Date of experience: November 21, 2022
Georgia
1 review
0 helpful votes
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Delighted!
November 20, 2022

I'm delighted with the ease of order, the time of delivery and the excellence of the product!

Date of experience: November 20, 2022
Colorado
1 review
0 helpful votes
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Love
November 19, 2022

Delivery is fast love the perfume i will most definitivly will order again thank you

Date of experience: November 18, 2022
Michigan
1 review
0 helpful votes
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Delivery
November 17, 2022

I always receive my orders quickly and it's always packaged nicely

Date of experience: November 17, 2022
Florida
1 review
0 helpful votes
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Beautiful
November 14, 2022

Excellent. Perfume received in a timely manner. Very happy experience.

Date of experience: November 13, 2022
Georgia
1 review
0 helpful votes
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Bueno
November 10, 2022

Excelente experiencia. Todo perfecto en el pedido y la atención

Date of experience: November 9, 2022
California
1 review
0 helpful votes
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Available scent and quick delivery!
November 9, 2022

Excellent delivery and product quality and availability

Date of experience: November 9, 2022
Tennessee
1 review
0 helpful votes
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Fast and easy to order. A very large selection to choose from

Date of experience: November 8, 2022

Always a pleasure to order from Perfume.com, it fast...
July 20, 2019
Previous review

Always a pleasure to order from Perfume.com, it fast any easy. I love everything I get.

Date of experience: July 20, 2019
Alaska
2 reviews
0 helpful votes
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So far, so good. I don't need fifty characters to get my point across

Date of experience: November 8, 2022
DO
1 review
0 helpful votes
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Jenial
November 8, 2022

Lo mejor el perfume Gracias por tener el servicio son lo mejor

Date of experience: November 7, 2022