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Perfume.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+137
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
698
value
3,480
shipping
3,526
quality
8,290
This company responds to reviews on average within 9 days

Instant Feedback

133,254 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Good experience
January 27, 2023

I couldn't find the Ambra flavor of Acqua di Parma anywhere else on the internet. Finally tracked it down on perfume.com and they had it for a lower price than the other place I had purchased it prior.

Date of experience: January 27, 2023
North Carolina
1 review
0 helpful votes
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Squirts, doesn't spray
January 25, 2023

Application squirts a stream of perfume instead of a gentle mist

Date of experience: January 25, 2023
Oregon
1 review
0 helpful votes
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Tiny bottle
February 24, 2023

So for $19.00 this company sends me a 7ml bottle of Jean Claude Gautier, and I've bought this Colonie for over 20 years and never have they made a 7ml bottle. I mean what am I suppose to do with such a small bottle? If I wanted to be screwed I could have went to JC Penny, Macy's etc. I mean. I could have gotten a bigger bottle from wish,it would have taken a month to get here,but it would have been bigger than 7ml. Whats advertised on the site,is not what you end up getting. Because if it was they know people wouldn't buy it. You lost my business, and I'm gonna make sure people know how petty this company is.

Date of experience: January 25, 2023
Texas
2 reviews
0 helpful votes
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Very pleased with the product, price, and delivered in a timely manner.

Date of experience: January 22, 2023
Ohio
1 review
0 helpful votes
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On time
January 23, 2023

Faster delivery i have ever got,everything was smooth sailing.

Date of experience: January 22, 2023
North Carolina
1 review
0 helpful votes
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Jesusis
January 22, 2023

Great smell and great ordering experience. The delivery was good

Date of experience: January 21, 2023
New York
1 review
0 helpful votes
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Campbell
January 21, 2023

Excellent service and great customer service and great support

Date of experience: January 21, 2023
Arizona
2 reviews
0 helpful votes
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Couldn't be happier
January 21, 2023

Shopping, Ordering and dilevery were all very simple and I would recommend perfume.com to anyone

Date of experience: January 21, 2023
Alaska
1 review
0 helpful votes
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Good
January 20, 2023

Fastest delivery time ever! Ty I have waited 4 weeks from other online orders

Date of experience: January 20, 2023
California
1 review
0 helpful votes
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Tom Ford Black Orchid
January 20, 2023

Great fragrance for a great price! This is such a unique fragrance! I love wearing it, and people always ask what it is!

Date of experience: January 20, 2023
VE
1 review
0 helpful votes
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Trank you
January 19, 2023

Note - This feedback will be published on Perfume.com's Sitejabber review page to help future customers make better decisions. Please be respectful and

Date of experience: January 19, 2023
California
1 review
0 helpful votes
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Ok
January 19, 2023

Good product!****************************************

Date of experience: January 19, 2023
GB
1 review
0 helpful votes
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Just love this company always original top quality fragrance. Have always been delivered promptly and never damaged. I highly recommend this company!

Date of experience: January 19, 2023
Illinois
1 review
0 helpful votes
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Very Satisfied
January 18, 2023

Great experience. Love the scent of Obsession and get many compliments on the scent.

Date of experience: January 17, 2023
South Africa
1 review
0 helpful votes
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Crystal Noir EDP
February 16, 2023

I bought the crystal noir perfume, but I am not sure if it's authentic. The bar code is **************. Those who purchased this product, let me if it's authentic or not. It also has VOL.67%

Date of experience: January 17, 2023
Ohio
1 review
0 helpful votes
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Experience
January 16, 2023

Easy, affordable, fast, products are quality and the same as in department stores.

Date of experience: January 16, 2023
Florida
1 review
0 helpful votes
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Un servicio excelente!
January 15, 2023

Todo excelente… pensé nunca he comprado con ellos… compré y recibí un gran servicio excelente y una gran rapidez … llegaron rápidos y en perfectas condiciones!

Date of experience: January 15, 2023
Nevada
1 review
0 helpful votes
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Orders
January 15, 2023

I received my perfumes so far so good they awesome!

Date of experience: January 14, 2023
California
3 reviews
0 helpful votes
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I thought this fragrance was not around anymore and my granddaughter begged me for a bottle. I was thrilled that perfume was still available :)

Date of experience: January 14, 2023
Ohio
1 review
0 helpful votes
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Happy
January 13, 2023

I have ordered two bottles of cologne off this site so far, and both times I was pleased 100%.

Date of experience: January 13, 2023