Perfume.comReviews 8,952

Try buying from them and my order was declined tho i had more than enough money on my cardwhen I check it no money was drawn so I was wondering why did that happen. I tried again nd it was the same thing I I was like tf but now I see everything happens for a reason the same Cologne I saw on fragrancenet 1.3 is for $23 and this company claim to say its 1.4 nd its for $25 when I compared the sizes its the same 1.3 on both boxes these ppl or ripoffs

Bought Gucci Woman perfume as it's discontinued now & cant buy it here in Scotland. Delivered in good time but perfume was different colour from original & totally different smell.
Contacted customer service and advised to return it at my own cost. £10 delivery and another £10 to return. Took it to postal service to be told perfume can't be sent through international mail.
So... I'm left with a £65 bottle of fake perfume and nobody gives a damn!
Steer clear of this company
SHAME ON YOU PERFUME.COM

Ordered despite the negative reviews, received the cologne, it was packaged as if it was the real deal... impressed. Until I sprayed the fragrance and WOW! Major isopropyl alcohol with a hint of the actual fragrance... I contacted perfume.com and expressed my issue, the response was " we only sell authentic, If you have any other concerns please don't hesitate to reach out... Basically they blew me off, I got ripped off $26, not a lot and not worth the hassle of returning... lost another potential customer and spreading the word.

I ordered 3 perfumes from this website for my girlfriend and had never felt so mortified and disgusted with this company. To begin with the perfumes claim to be authentic brand name perfumes that are just sold at a lower price but these perfumes arefar from those claims. These perfumes are knock offs.
I had purchased these perfumes for my girlfriend in celebration of our 3 year anniversary. When the perfumes first arrived my first impressions were that I noticed that the packaging were broken. Right away after spraying the perfume on herself she noticed that there was something different about them and asked me if I had bought knock off perfumes. I told her no and had to expose myself and tell her that the website that I bought if from claimed that they sold the real perfumes. She then compared the perfumes with the exact ones that she purchased from Nordstrom and Sephora and right away there was a striking difference in their scents. After an hour later the perfumes from this site had evaporated and the scent of the department store perfumes were still strong.
A month later after ordering the perfumes this company had charged my card again for the same items for a second time over drafting my account... Word of advice just buy the perfumes from the department stores it is not worth going through all of this hastle. Especially if it is for a gift save yourself the embarrassment and pay full price or wait for a sale at Sphere.

If you would like to use perfume for your own, you can buy here. If you would like to give it as a gift, please avoid this website. I am from Malaysia. I bought few times from them. Each shipment, they will include perfume with damage box, with no plastic wrap box, box with sticker from departmental store (returned by departmental store due to some damaged). They can sell the perfume at cheap price because this is knock off perfume. Especially for those buyers outside USA, they will give you damaged and knock off perfume. Because they know that imposibble for you to return back the perfume due to expensive delivery cost.

Okay, where do I begin. First of all, I would like to say that before this incident I am going to write about I have never had any problems with Perfume.com. I also have done quite a bit of business with them over the years. Well, this is what happened. I ordered a slightly expensive bottle of perfume for my daughter for Christmas. Because, I am a horrible gift wrapper, I paid the extra $2.95 to have it gift wrapped. The picture they showed online of the gift wrapping looked decent, so I went for it. Well, when I received my perfume it was in a box with some stretchies wrapped around it that looked like black rubber bands. No Christmas wrapping, ribbons, bows nothing. So, needless to say, I was a little aggravated, so I called them up to complain. They could care less. They wanted me to send a picture of what they sent me. I told them I would not, and that they should know what they mailed to me. Anyway, we kept going back and forth until finally I asked for my money back. Now, people I wasn't tripping about $2.95, but its the principle of the matter. You advertising one thing and sending out something else. Do you know they would not refund my money back. I asked them was losing a customer worth $2.95 and apparently it did not phase them because they still refused. I was so upset, I told them I was never going to do business with them ever again. I expressed I was going on all the Consumer websites and let them know how they false advertise and how lousy their Customer Service is, which is what I am doing now. I also let them know I was now a proud Customer of Fragrance.net. To no avail. Very unhappy with perfume.com.