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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I am very pleased with the size of the perfume and the case is so easy to carry with u. I can't wait to get more perfumes each month. Best decision I have made..
A surprisingly easy website to view and place an order. Nice Job, Webmaster!
A surprisingly easy website to view and place an order. Nice Job, Webmaster!
They state as unisex which means can be used by both genders but the invoice clearly states (unisex) MENS. Are they unisex or mens?
I'm female and lean towards unisex because I prefer the clean soap fragrances and most unisex are clean fragrances.
They are all that and more. I ordered two bottles of perfume they arrive within 3 business days, they were also exactly what i ordered nothing less. Timing was great.
Very fast shipping, very happy with the purchase. Thank you!
Order process went smoothly and delivery was excellent
Well i got it... put it in my purse... it came open and got all over everything... wasnt good at all...
I placed my order on July 1/2019 and I have not received my order yet, I already communicate with customer service and they tell me to wait for the USPS to update their tracking, It will take 24 to 48 hours. Today 7/14/2019 14 days ago and tracking is still updated, customer service told me we can't your money back. I think that they have already ignored the problem and I will continue waiting for the USPS to continue making the update
This means that I paid for nothing. I'm very upset
My Cologne (Adam Levine for Men) was quite reasonably priced and arrived at my door in 3 days! (Shipping did say 3-5 business days I believe but we all know with MOST companies that means 5), ordered it on Friday, got it on Monday I believe! As far as I can tell it's authentic, the Adam Levine cologne seems to be much more difficult to get since Adam Levine started sponsoring Y by YSL, part of me believes this fragrance was discontinued because of that, and prior online purchases have sent me what I think is either a fake or a sad reformulation (the original scent was a musky clear color, while the new/fakes have quite a visible purple tinge to them and smell like a harsh cleaner instead of a bright grapefruit. The original also dried down to a masculine, gentle musky note while the new/fake ones simply disappear.) All in all I would recommend Perfume.com to a friend!
I did appreciate the way you are showing the products, it's detailed
I knew what I wanted and found it easily. Simple cite to use.
It's very easy to order & lookup what you are looking for!
My order was sent and and I received it in a promptly manner. Thank you.
Thanks for reminding me about the cologne when it came back in stock. My Husband is going to love it.
It was really easy to find and purchase what I wanted.
It was really easy to find and purchase what I wanted.
Cologne came in on time and smells so fresh and clean.
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

